Next to the hotel there is a construction site and my room was exactly at the edge of the hotel so I woke up from the noise and at noon I couldn't rest. They could stop using this rooms of that side of the hotel, for a while. The breakfast wasn't good, it takes time to refill the food so you have to wait for cheese/butter/croissants . You can have an omelet but you have to find it out by yourself and.....you can have it if its not busy. Croissants where undercooked. Better go at StGeorge bakery for breakfast or in a coffee shop. The room wasn't properly cleaned. Some details that made me not to trust it. Hair in the bathroom, a pair of trousers in the drawer, the carpet had stains.

I'm coming often at Helsinki and i can tell you the location is great, the room is nice and I loved the bathroom with the shower. Staff in the reception and at breakfast are very nice 👌

Stayed in April 2024

Did not clean the room every day

Clean and well positioned

Stayed in March 2024

No breakfast included in price

Most comfortable bed ive ever had in a hotel

Stayed in April 2024

- Very bad breakfast, I think that may be the reason for not choosing again this hotel. The buffet was so empty, nothing special and almost everything I tasted in both days it was very old.. omelette, bacons, pastries and croissants all tasted really bad… - The location of the gym is so uncomfortable. You have to go out of the hotel and then go 3 floors under the ground with the stairs. No one is there to welcome you and it’s a bit creepy.

- The room was big and comfortable. - The bed was really big and nice. - The staff was very polite. - Very flexible with checkout time. - clean room.

Stayed in March 2024

nOTHING TO COMPLAIN

A GREAT EXPERIENCE

Stayed in March 2024

None

Hotel is located in city center. Most of the tourist attractions are within walking distance. There are many shopping malls nearby. Breakfast was very satisfying. Special thanks to receptionist who upgraded our room .

Stayed in March 2024

Location as a bit too far from City Centre.

Everything was good, the room was exactly as shown in the picture, Staff at the reception were great, they went out of there way to explain things about the city & guided us about everything.

Stayed in March 2024

The room wasn't as clean as could be. There was hair near the drinking glasses. The eggs at the breakfast buffet are reconstituted (powdered eggs) and they have a star age taste. Although I found these issues to bother me, it's not a reason to avoid this hotel. Overall, it was a really nice stay.

Beautiful hotel near the center of Helsinki. This is a good place to base your adventures from. The decor is modern and we'll kept. The staff is friendly and they speak English well, which is good for travellers. The breakfast buffet had a great variety that will satisfy anyone's tastes for sweet or savory items. The room was perfect for a solo traveller.

Stayed in March 2024

Very comfortable beds, nice room, delicious breakfast.

Stayed in March 2024

What's not to like. This hotel is fantastic. Welcoming staff. Three elevators. I was on the 3rd floor. Had some kind of view. But there was alot of construction work on a building next door and I got to see how Finnish laborers work. I came to Helsinki because a friend in Norway told me a bar close by to this hotel served VB. Unfortunately not but I still had a great time here. Breakfast in this hotel was wonderful and delicious. So much variety.

Stayed in March 2024

It was very comfortable, the staff were really friendly, and it was well equipped!

Stayed in March 2024

Price can be more competitive

Location, silence, stuff

Stayed in March 2024

The bathroom a bit small The cupboard a bit small for 2 person I wanted to have a drink one night and the bar was close

I like the infrastructure The service Breakfast was amazing The location very central

Stayed in March 2024

Nothing

Very nice and clean room. Everything to my expectations, breakfast is decent and good. 5mims walk to metro train and plus point near shopping centre. Very helpful and patience reception staff.

Stayed in March 2024

Bottle left under bed from previous guests Keycards deactivated before checkout

Nice comfy rooms Lovely bathroom Great location

Stayed in March 2024

All great- good food, really near to all points of interest and friendly staff.

Stayed in March 2024

N/A

Great location and friendly welcoming staff.

Stayed in February 2024

Hotel was located in the heart of city, easy to find and very clean. Although there was construction work going on near it didn’t bother at all

Stayed in February 2024

Nil

Everything is excellent

Stayed in February 2024

I forgot my jacket in my room when leaving to Zambia. I contacted the staff through messages and the staff promised to let me know of the amount i should pay to have it shipped to Zambia. i have sent the staff messages to remind them of my jacket and request of the amount to pay to have it shipped but to no avail

Stayed in February 2024

Nil

Check in was extremely delightful with Ida. Good start to our stay in Helsinki. Room facilities were excellent but space is just a tad tight for 2 big luggage. Otherwise all fine. Will definitely stay again.

Stayed in February 2024

The personnel was really helpful and they made our stay fabulous. We got an upgrade from standard room to business room as a gift and it made all the difference. That room was really nice. Big thanks to the personnel who helped us !

Stayed in February 2024

Nothing

Nice clean modern room Super friendly staff

Stayed in February 2024

The entrance to the parking lot is quite far from the hotel main entrance . Although you can take the elevator directly upstairs after parking your car, but it is not easy to park your car from the hotel entrance into the parking lot.

I booked 2 rooms here. When I walked into the room, I was pleasantly surprised by the layout of the room. A wall was used to separate the rest area and the work&bar area. This is a very thoughtful and warm design. But the bed is very high that I need to jump up due to my height. The bathroom is large in size, well designed, and well heated. The toiletries are very comfortable to use.

Stayed in February 2024