The bath was a nuisance with a central tap into the middle that got in the way all the time. The Internet connection was a nuisance requiring logging on to 'Hilton Honours'. It disrupted my international call on arrival

The location and facilities were excellent. As a more 'up-market' hotel things were a it more expensive than I would like compared to other hotels in the area, but there was less to worry about. It was an easy hot walk to Port Denaru where shops, money change, and boat tours depart. I was particularly happy to take a shower some hours after checkout before I got on the 10 hour plane trip home

Stayed in April 2024

There was nothing we didn't like about this resort. Slight wait at reception at peak times but we were on "Fiji time" anyway so didn't really bother us.

Room was lovely and well stocked with necessities. Bed was large and comfortable. Very clean and serviced daily. Bottled water supplied daily as well. Buffet breakfast was excellent! Location was perfect and the staff were extremely helpful and friendly. Loved the whole vibe in the resort.

Stayed in April 2024

Comfy bed, but pillows super large for our liking,

Location on sand beach, sunshine everyday, staff so friendly and helpful, food amazing, pools exceptional, very safe place for children. Lots of activities on and off location to do.

Stayed in April 2024

Service of rooms took all day to do on some days Calling reception for service I.e. laundry to be collected etc they’d often forget and you need to chase them up.

Grounds and pool well kept Staff wonderful Best buffet breakfast

Stayed in April 2024

We never used the kids club as there wasn’t enough shade throughout the day. More sails were needed to fully cover the wonderful outdoor area or some trees planted.

All the staff were amazing throughout the Resort, they responded promptly to any of our needs. Our 3 bedroom, 3 bathroom Apartment was modern with a fabulous large deck with furniture and BBQ.

Stayed in April 2024

We found the food at dinner underwhelming. I couldn't tell the bacon from the chicken as both were overcooked.

The accommodation was good, especially having a bath and laundry.

Stayed in April 2024

There was confusion about breakfast which was uncomfortable. I was told I had breakfast included at check in and I said are you sure I normally do not book breakfast but they insisted. Then when we were eating breakfast they said I had to pay and I said no, the only reason we are eating is because we were told to eat since we pre paid for it. They had reception call me at breakfast, and when I came to the phone they weren't there, it was embarrassing. Then the charge was on my bill, and we didn't eat there again and at check out they said again I did pay for breakfasts. They took the charge for the one day off which I was thankful for but the whole thing was confusing and frustrating. SO I guess i pre paid for breakfasts but only ate one of them and was almost double charged for it but the extra charge was fixed in the end, but still pre paid for a few breakfasts we did not get to eat. However that could not ruin our stay as we loved it there.

The staff were amazing. Ray was full of life and love and hooked us up with Ali who drives for the hilton. He took us to the mud bath and hot springs, the temple, market, lunch at first landing. We then hired him again to take us to Natadola beach, that was one of our best days ever. FIND ALI You won't regret it. I miss him. The asian restaurant was pretty good. The lobster at the main dining room was yummy and very well presented. We loved taking the bula bus and resort hopping or going to the port. We will definitely be back to Fiji

Stayed in April 2024

More options to do things when raining.

Breakfast was great, large pools, clean, it rained for most of the time we were there so we went to the spa a lot which was fabulous! Nice having a small gym too. Entertainment was also great.

Stayed in March 2024

Some breakfast items not available at Koro - because Nuku took them all?

The staff were awesome

Stayed in April 2024

The rooms are very tired, had to call & get a bath mat & toilet paper as housekeeping forgot to put them in twice- rowdy neighbours that were employees!

We loved the position and the people

Stayed in April 2024

One room wasn't made up as requested and took a few hours to sort out. The dishwasher didn't work although on check-out, the staff were very apologetic and gave us a partial refund which was appreciated.

We had a two bedroom unit with a kitchen and BBQ which suited us really well. We liked how most areas are beach facing and the feeling of space the Hilton has. The adults only area is great with good attention to detail and the staff were attentive. Two of us really enjoyed the water aerobics, and the Bula Express was fantastic when we didn't fancy walking.

Stayed in March 2024

Some evenings other patrons could be heard walking past the room, would have been nice had the room been a bit more noise proof but otherwise everything was lovely

we loved our time at the Hilton. Staff were amazing and so was the Buffet Breakfast! Added bonus of the adults only pool/restaurant. We will definitely be returning

Stayed in March 2024

If compared to other resorts such as Sheraton the breakfast and dinner is not up to that standard.

Stayed in April 2024

the weather :)))) was raining all day.

On site bars and restaurants are very convenient for dine and drink

Stayed in March 2024

The WIFI seemed to be turned off at night. Podcasts help me sleep during the night, so I had to resort to downloaded ones. The resort is very long, so bring good walking shoes. (Yes, you can catch the Bula Bus, but who wants to wait.) We ended up with blisters. The beach isn't very nice - grey sand and boggy grass. The apartment was attractive, comfortable and spacious, but VERY expensive. Most of the money goes immediately offshore. Only the locals who score a job at the international hotels help the Fiji economy. The realisation that our tourist dollars don't help Fiji much occurs when you catch the local bus to Nadi. Potholes, crumbling infrastructure, sad tourist market, beggars in the street, buildings crumbling - not being repaired or replaced. It was a bit sad to see. The Garden of the Sleeping Giant had various walks closed due to lack of maintenance :-( The big hotel chains have a hold on the tourist market in Fiji - a shame there are not more local options.

The breakfast had an extensive spread. Forget losing weight when tempted with so many different dishes!

Stayed in March 2024

Follow through from staff was hit and miss, like booking a pickup for the airport and them forgetting us, food at the main restaurant in the evening was disappointing though breakfast was good.

Very friendly staff

Stayed in April 2024

The poolside food wasn't great.

The bed was so comfy. Moli (the driver), Alumita (restaurant), Percy (restaurant), John (driver) and Waqa (porter) were such lovely members of the staff who made our experience what it was. It is good that you can easily get a buggy as the layout of this hotel is 3km, and not something I've experienced before. Adults only section was good - swimming pool and Koro restaurant.

Stayed in March 2024

The length of the hotel! A lot of walking.

The breakfast was great - wide variety of foods available. Staff were lovely and made the effort to remember names.

Stayed in March 2024

A few maintenance job’s need doing the tap for the bath was extremely lose and tap handle kept falling off.Air conditioning display pad wasn’t working properly the display face wasn’t displaying the setting’s so needed to call a staff member to set the controller to the correct setting as we couldn’t get it to cool our unit correctly.

Breakfast was very nice they had a great selection.Our room had a very noisy Air Conditioning unit outside our bedroom and kept us awake all night so we moved to another room that was much better.

Stayed in March 2024

Great pools

Stayed in March 2024

Second stay after 8 years, loved everything especially during the rainy season

Stayed in March 2024

Food expensive, drinks should be part of Half Board package

Close to everything - great pool!

Stayed in March 2024

Rooms leaking

Location

Stayed in March 2024

resort too spread out and transport rarely came by. Breakfast way over priced for what it was, and really should be included with the room when paying the high price of a suite. Couldn't use the bbq in rainy weather as the outside area is not sheltered enough from the elements

great location and comfy beds

Stayed in March 2024