64 Rue De Famars, 59300 Valenciennes, France
#28 of 116 hotels in Valenciennes
Guests' ChoiceBased on 54 hotel reviews
8.4Cleanliness
8.7
Comfort
8.3
Location
9.2
Facilities
8.1
Staff
9.1
Value for money
8.3
Free WiFi
6.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 14, 2024
Patricia
United KingdomWe had asked for a room with easy access and this room, whilst lovely, did not have easy access. Many stairs. Bathroom - which was upstairs was more stairs and not easy from our room - was not suitable for us. Inset bath was dangerous getting out for us.
Wonderful restaurant and open on Monday evening. Great location. Staff smiling and helpful.
Stayed in April 2024
Reviewed: April 3, 2024
Verena
GermanyThe part of town looks a bit deserted. This is not anything the hotel could do anything about. The bathrooms could be a bit more up to date.
The location in a medieval relais station was spectacular. We enjoyed our time there. Breakfast offered a huge variety and set off us off to a great start.
Stayed in March 2024
Reviewed: November 25, 2023
Anne
United KingdomNothing
We had supper at the hotel - it was very good
Stayed in October 2023
Reviewed: October 18, 2023
Gallagher
New ZealandA can of mosquito spray in the room would have been handy.
Staying in an old 15th century building like this was a great experience. The staff were very friendly & helpful, the food was fantastic. Great location.
Stayed in October 2023
Reviewed: October 3, 2023
Adrianus
NetherlandsLocation has been perfect in the middle of the town with excellent typical French breakfast.
Stayed in September 2023
Reviewed: September 12, 2023
Roger
United KingdomCould do with more plug sockets in the room.
Fantastic old building with fascinating decoration.
Stayed in September 2023
Reviewed: September 8, 2023
Jill
GermanyNeeded the advertised air conditioning, where there was none
Historical charm
Stayed in September 2023
Reviewed: August 16, 2023
Robert
United KingdomNothing
Hotel was very nice, old fashioned looking, but perfectly clean, tidy. Staff were very welcoming and friendly. Room was nice and big and bathroom very clean. Food was also very nice. Would stay again if in the area.
Stayed in May 2023
Reviewed: July 11, 2023
Rosie
United KingdomThere was no air con as mentioned probably due to the age of the property over 600 years old. Fans were provided but in 32 degree heat not altogether effective. Our neighbours in the room above also started walking around on all the creaky floorboards in the early hours so not a good sleep. I know this is not the fault of the hotel but I did book after searching for air con in a property, so maybe the description needs to be corrected please.
Great food and lovely large room in a very old property. Good location in the centre with public parking opposite if the free places are taken.
Stayed in July 2023
Reviewed: June 16, 2023
Barbara
United KingdomAttic room was a little warm but came with an air con machine - unfortunately too noisy to have on through the night.
Excellent location and food, wonderful helpful staff.
Stayed in June 2023
Reviewed: April 8, 2023
Richard
United KingdomBreakfast very basic for the price
Amazing building! Beautifully restored. Friendly staff
Stayed in April 2023
Reviewed: March 26, 2023
Polly
United KingdomCouldn't get Wifi working. Would have liked tea and coffee making facilities in the room.
Stunning room in a magical setting - feel like you're stepping back in time. Staff were all keen to help. Very near the centre of town. Had lunch one day in the bistro area. Very good and affordable.
Stayed in March 2023
Reviewed: January 7, 2023
Stephen
United KingdomSlight smell cigarettes in corridor
Great restaurant Spacious comfortable room
Stayed in December 2022
Reviewed: May 14, 2022
Alex
United KingdomVery friendly and accommodating staff. Excellent restaurant and ambiance.
Stayed in April 2022
Reviewed: April 17, 2022
Kate
United KingdomBetter info on parking own car
Excellent location, very quirky & interesting building
Stayed in April 2022
Reviewed: January 27, 2022
Jol
NetherlandsRooms slightly outdated
Great Breakfast
Stayed in January 2022
Reviewed: February 14, 2024
Gloessl
AustriaAmazing place with history and great kitchen.
Stayed in February 2024
Reviewed: November 25, 2023
Barry
United KingdomNo coffee facilities in the room
First class have stayed there before
Stayed in November 2023
Reviewed: November 19, 2023
May
United States of Americanothing
Absolutely charming. Wonderful staff. Dinner cooked on hearth.
Stayed in October 2023
Reviewed: November 1, 2023
Albert
NetherlandsNothing
Amazing atmosphere, friendly staff, great food! Both dinner and breakfast
Stayed in October 2023
Reviewed: September 4, 2023
Malcolm
United KingdomCar parking was very convenient
Age and authenticity, decor and relaxing
Stayed in August 2023
Reviewed: July 31, 2023
Jopet
NorwayNothing
The very old environment and exiting rooms.
Stayed in July 2023
Reviewed: June 11, 2023
Janet
United KingdomThe pillows were very uncomfortable.
We liked everything hotel is amazing
Stayed in June 2023
Reviewed: May 27, 2023
Richard
United Kingdomnothing
excellent location. lots of character and good atmosphere
Stayed in May 2023
Showing 1 - 25
Torrão, Portugal
Sidari, Greece
Capodacqua di Foligno, Italy
Nieuwpoort, Belgium
Šmrika, Croatia
St. Julianʼs, Malta
Feteiras, Portugal
Sunshine Valley, Canada
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content