Utilization of space

Size of room

Stayed in April 2024

Exceptional staff ! Efficient, helpful and very obliging! View over the river very relaxing easy walking distance to all attractions

Stayed in April 2024

Very pricey for what is really a 4 star plus hotel.

The lounge and Bar area were nice to sit in after being out for the day

Stayed in April 2024

Maybe a bit more fresh fruit at breakfast, fresh fruit salad perhaps. Couldn’t find an outside area to sit, only at the front of the hotel, but it is a city hotel so perhaps our expectations were a little high

Couldn’t fault it, staff were excellent , rooms were great and had everything that we needed , if not more

Stayed in April 2024

Staff extremely helpful and friendly.

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

The restaurant was limited- so we ate at the bar which was amazing.

Lovely decor, great atmosphere and in a perfect location to go and explore central Bordeaux.

Stayed in April 2024

The air conditioning in the room would not produce cooler temperatures. More choice of fruit at breakfast would have been nice.

The room was very clean and comfortable, and the staff are excellent. The location is ideal and the hotel is spacious and well-appointed. Good breakfast.

Stayed in April 2024

The bar food wasn't that great and it was very expensive . We also booked a taxi through the hotel to go to the airport and we were told it would be €40. The taxi tried to charge us €60 and we ended up having to pay him €50.

The decor and cleanliness of the hotel and staff were great and the location too

Stayed in April 2024

Nothing to say.

Fantastic hotel. We had so warm welcome by the staff trying to make our holidays our best. Everything was great. The breakfast, the room i have no words to express my thanks to everyone we met during our stay. The room was spacious and so clean. In every corner of the hotel was smelling a very nice fragrance We are so Impressed and wish to visit again this amazing hotel

Stayed in April 2024

The staff. Ottavio, the concierge, went beyond and above to help me.

Stayed in March 2024

Nothing all was perfect

Hotel facilities, the room size , the breakfest , the stuff was very hepfull and aranged us some visits in vin chateaus .

Stayed in March 2024

We enjoyed our stay here. Room was very good, hotel looked good, we enjoyed the cocktails at the bar. The cinema room was also good fun.

Stayed in March 2024

Absolutely nothing. No negative criticism whatsoever. .Well done the Burdigala.

The overall experience was great. Probably the cleanest hotel we have ever stayed in throughout the world in over 50 years of travelling. Likewise the staff were really excellent , friendly and helpful. Willing to have a conversation and interested in their guests. Room was very comfortable and had everything we needed.

Stayed in March 2024

Comfortable hotel, very friendly and helpful staff

Stayed in March 2024

Spacious nice room. Rich breakfast. Very careful personal at the reception and good service.

Stayed in February 2024

Such lovely accommodating staff making sure the experience was great. The furnishing are also fantasying and everything feels well thought out, from the nice Italian chairs to the design of the room. The bar area is also great.

Stayed in February 2024

The phone in the room is really inoperable and too cumbersome. Small detail but I would prefer to pick a phone and press button for room service or front desk.

The room was wonderful with a very comfortable bed.

Stayed in January 2024

I liked everything.

Location was good, a 20 minute walk from city center. Staff were phenomenal and helped with every need. And the staff were very friendly. The room was very nice.

Stayed in January 2024

Nothing

The staff were very friendly and helpful. The bed was big and comfortable

Stayed in January 2024

Nothing

Absolutely loved the room, the bed was extremely comfortable. The bathroom products were of high quality. The shared areas, bar, playstation room. The staff were extremely friendly and smiley. Attention to detail is on point. Will be back every time we go to Bordeaux without a doubt.

Stayed in January 2024

Perhaps a bit more fruit at breakfast would ave been nice. Otherwise absolutely nothing to improve. The staff had been trained very well.

The welcome at the reception team was very professional, friendly and well trained. I used to train staff pharmaceutical industry and can therefore spot when a team has been trained well. The team speaks several languages, including Scandinavian, English, Portuguese, German. The common areas are fabulous. We have stayed in a number of hotels in Bordeaux. Most often the rooms are relatively small and the common areas are tiny. At Burdigala the common space is large and divided into several smaller areas for intimacy. The location is perfect. We commuted from the airport by tram, which is a few minutes away from the hotel.

Stayed in January 2024

Great room and service, a little expensive maybe

Stayed in January 2024

Located in the business district a bit far from the city centre

Clean and cosy rooms. Helpful and kind staff have recommended and booked a nice restaurant for NYE night .

Stayed in January 2024