610 route Blanche, Chamonix City Centre, 74400 Chamonix, France
#53 of 889 hotels in Chamonix
Guests' ChoiceBased on 1111 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
9.4
Facilities
9.2
Staff
9.2
Value for money
8.6
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 26, 2024
Hind
United Arab EmiratesMorning breakfast buffet no choices for Muslims or halal
Cozy hotel with very nice facilities for the family. Definitely would go there again.
Stayed in April 2024
Reviewed: April 25, 2024
Mike
United States of AmericaA shuttle service to and from the train would be helpful for us older travelers with heavy luggage. We arrived after the Mullet shut down for the evening.
The property was in a great location making it easy to get to downtown shops, busses and train station
Stayed in April 2024
Reviewed: April 23, 2024
Mark
MaltaParking was full
Spa. Checked out time.
Stayed in April 2024
Reviewed: April 23, 2024
Andrew
United KingdomLocation, price, spa, restaurant, hotel reception and lobby area. Hotel is fantastic. Hotel staff are very friendly and helpful.
Stayed in April 2024
Reviewed: April 16, 2024
Sarah
United KingdomRestaurant-not the best fine dining and expensive
Spa Bedrooms Service
Stayed in April 2024
Reviewed: April 15, 2024
Jordan
United KingdomWe asked if breakfast was included and was told yes. However after having breakfast we were charged and informed it was not included.
Staff were really friendly and welcoming. Use of luggage storage on arrival was helpful and when we returned it was all in the room ready. Breakfast to the room was great and generous portions. Spa lovely and clean.
Stayed in April 2024
Reviewed: April 14, 2024
Deepak
IndiaExcellent location - right next to Auguille Midi ski lift and Chamonix Sud bus station
Stayed in April 2024
Reviewed: April 12, 2024
Blinken
United Arab EmiratesOur dinner experience was not up to our expectation. However, if we were able to stay longer, maybe we could explore other options.
We loved everything about our stay at the hotel, from the spacious and comfortable room with a stunning view of the alps to the excellent facilities and amenities provided. The staff were incredibly friendly and accommodating, making our experience even more enjoyable. Plus, the hotel's convenient access to the nearby cable car to Aiguille du Midi made exploring the area a breeze. Would love to come back and recommend this to friends.
Stayed in April 2024
Reviewed: April 11, 2024
Simon
United KingdomBooking.com advertised the hotel as being 40m from the ski lift. This turned out to be next to a lift where there is only off-piste skiing - something the hotel rightly recommended against. On piste skiing was a 100m walk to a bus stop plus a 10min bus ride!
A nice hotel with very helpful staff. Really liked the games available in the lobby and all of our skiing needs were taken care of on site (ski hire, ski passes, lockers)
Stayed in April 2024
Reviewed: April 11, 2024
Judy
United KingdomNothing
Fantastic balcony, very quiet, lovely views. Big room, massive bed, super spa. Wonderful breakfast.
Stayed in April 2024
Reviewed: April 9, 2024
Thanita
Thailandthe stair for the bunk bed, might not be suitable for adult
fantastic stay with great location.
Stayed in April 2024
Reviewed: April 2, 2024
Hassan
United KingdomSpace
Excellent
Stayed in March 2024
Reviewed: March 29, 2024
František
Czech RepublicBreakfast cold
All
Stayed in March 2024
Reviewed: March 18, 2024
Gabi
United KingdomNo fridge in the room
Good location, clean, good amenities! Amazing spa with sauna steam room and hot tub
Stayed in March 2024
Reviewed: March 12, 2024
Paul
United KingdomPoor storage in bedrooms. Hanging lights easy to hit head on. No night light in bathroom.
Very friendly team. Good facilities. Great spa
Stayed in March 2024
Reviewed: March 9, 2024
Darren
United KingdomSlight smell of bad drains from the toilet and in the car park.
Staff were very welcoming, helpful and friendly. Free drinks station was good as well as free crepes and vin chaude in the afternoon. The live music was also excellent. The spa facilities are lovely. We will definitely be returning. Highly recommended.
Stayed in March 2024
Reviewed: March 7, 2024
Louise
United KingdomNothing really
Good location, relaxed
Stayed in March 2024
Reviewed: March 2, 2024
Hassan
United KingdomNothing. However, I suggest that the Hotel should allow use of the spa on the checking out day at midday after day ski. I negotiated the successfully thanks to Mr Barbier the general manager.
Lavish Spa, complementary coffee and pancakes, gentle live music
Stayed in March 2024
Reviewed: February 27, 2024
Jeremy
United KingdomNothing
Staff, atmosphere and Spa all excellent
Stayed in February 2024
Reviewed: February 25, 2024
Harut
ArmeniaBreakfast was good, but could have been better.
Staff were very friendly and helpful. Amenities were good.
Stayed in February 2024
Reviewed: February 13, 2024
Vicky
United KingdomThe attic rooms lack a shower.
Very friendly staff. Complimentary crepes and mulled wine at 5pm.
Stayed in February 2024
Reviewed: February 11, 2024
Hiromi
JapanThe lighting in the room is a little dark. I want a desk for my computer
The staff is courteous. There is a ski shop inside the hotel, which is convenient, and the staff there are friendly. You can relax in the swimming pool and sauna
Stayed in January 2024
Reviewed: February 8, 2024
Marc
United States of AmericaSpa hot tub was too small and only luke warm. Mixing up bfast options would have been nice. No fan in bathroom. Dinner was just ok.
Good bfast selection. Spa had lots of choices. Easy ski rental and storage. Helpful front desk staff.
Stayed in February 2024
Reviewed: February 4, 2024
Jérémi
FranceI paid to have a mountain side view from the hotel room. The view was ok but a road is situated just behind the hotel. I'm convinced I would have enjoyed more the other side of the hotel view. Anyway the amazing experience of the hotel made this small inconvenience minimal.
The spa was very enjoyable, and heliopic hotel staff is friendly and always ready to help.
Stayed in February 2024
Moena, Italy
Janske Lazne, Czech Republic
Ramazzano, Italy
Koinyra, Greece
Gorey, UK
Venice, Italy
Wildeshausen, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content