24 Place De La Gare, Lille Centre Ville, 59800 Lille, France
#21 of 54 hotels in Lille
Guests' ChoiceBased on 734 hotel reviews
8.0Cleanliness
8.6
Comfort
8.4
Location
9.5
Facilities
7.9
Staff
9.1
Value for money
8.3
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 12, 2024
Toni
AustraliaGreat location
Stayed in May 2024
Reviewed: May 8, 2024
Irmine
United KingdomThe manageress ( blond lady) was quite impatient and unpleasant. I believe as manageress, she is setting a bad example to her staff. No toilet on ground floor.
Breakfast and the room
Stayed in May 2024
Reviewed: May 8, 2024
Helen
United KingdomGreat hotel, very convenient for both railway stations and also for the old part of town.
Stayed in May 2024
Reviewed: May 7, 2024
Viktorija
United KingdomAll was great apart from breakfast. I am vegetarian and missed the choice of vegetables and fruits.
Great location, wonderful staff
Stayed in May 2024
Reviewed: May 6, 2024
Donovan
United KingdomCheerful welcoming staff.Good location and good breakfast.Very helpful with regard to my dietary requirements-I am coeliac and on a gluten-free diet. Made sure I had plenty of GF bread!
Stayed in May 2024
Reviewed: May 6, 2024
Jjules
United KingdomThink breakfast option of €12.90 pp a little high.
Excellent location. Warm, friendly greeting. Very helpful reception staff. Lovely room overlooking the square.
Stayed in May 2024
Reviewed: May 5, 2024
Karl
United KingdomThe rooms seemed dark, small, and cramped.
Great location, great breakfast, and helpful staff.
Stayed in April 2024
Reviewed: May 5, 2024
Tiffany
United States of AmericaWe couldn’t open our window because we were above a restaurant and the smell of fried food was awful.
Loved the location! Staff was nice
Stayed in May 2024
Reviewed: May 5, 2024
Hannah
United KingdomDownside of location is being a bit noisy at bedtime. If I stayed again I’d ask for a room on the other side of the building.
Great location, in the centre. Staff very friendly and helpful. Good breakfast. Room not very big but did the job, was clean and comfortable.
Stayed in April 2024
Reviewed: May 5, 2024
Graham
New ZealandSmall room see
Good location nice breakfast
Stayed in May 2024
Reviewed: May 4, 2024
Verstraten
NetherlandsThe room was a little small, but that’s alright. We missed a chair or something small as a nightstand and when we opened the window it smelt like fries and oil the whole time
The location was incredible and there was someone at the desk 24/7 so we could come home from partying at whatever time we wanted. Also very clean rooms!
Stayed in May 2024
Reviewed: May 3, 2024
Mohamed
Egyptthe staff and location
Stayed in May 2024
Reviewed: May 2, 2024
Glyn
United KingdomNothing. There was just a slight misunderstanding in the morning when I asked about the time of le petit dejeuner, with my limited French. I understood the time given, 7 am, but when I asked where la salle a manger was maybe I miss heard, I simply heard 7 am when asked again, I think I simply didn't catch the word etage, it was on the 7th floor.
The room was perfect, on the 1st floor, quiet and comfortable. The hotel was perfectly located, couldn't of been better.
Stayed in April 2024
Reviewed: May 1, 2024
Downey
United KingdomSmall but quiet and clean room, perfect as a base for exploring the area. Great location in the heart of the city without being noisy. Generous breakfast.
Stayed in April 2024
Reviewed: April 29, 2024
Reetu
United KingdomRoom was smaller than expected
Ideal location
Stayed in March 2024
Reviewed: April 29, 2024
Igor
IsraelExtremely small bathroom. Had to brash my teeth with door open otherwise I wouldn’t fit into room
Good location
Stayed in April 2024
Reviewed: April 29, 2024
Ann
United KingdomThe bathroom was small
Simple but comfortable room - just what we needed before boarding Eurostar , a short walk away. Pleasant, helpful staff.
Stayed in April 2024
Reviewed: April 29, 2024
Helen
United KingdomRoom 51 and bathroom rather cramped
Good location close to rail stations and the historic centre. Room was comfortable and had a kettle. Small heater was efficient at warming the room quickly. Reception staff very friendly, and allowed us to leave luggage when we arrived early
Stayed in April 2024
Reviewed: April 28, 2024
Roneeu
United States of AmericaSmall-ish room.If you are a light sleeper ask for a room away from the front as it can be a little loud with all of the comings and goings.
Super clean, great location, good breakfast and a friendly, helpful staff . Not far from major sites. Lovely view of the beautiful train station.
Stayed in April 2024
Reviewed: April 28, 2024
Cathrynne
AustraliaThe room was pretty small but nothing I wasn’t expecting and we were only there for one night.
Great location for trains and lots of bars a restaurants. It was also very good value
Stayed in April 2024
Reviewed: April 26, 2024
Gordon
AustraliaA lovely young lady checked us in. We were passing through, loved the position as it was over from the Railway Station. Our really clean room was tiny but perfect for us. Wifi was good, we were offered breakfast on the top level, not included in price but caught an early train so declined.
Stayed in April 2024
Reviewed: April 26, 2024
Leng
SingaporeThere was no door or curtain for the shower.
Stayed in April 2024
Reviewed: April 24, 2024
Daugthee
United KingdomThe double bed is too small for 2 persons. The pillows are uncomfortable
Good location, great breakfast and hotel rooms are clean
Stayed in April 2024
Reviewed: April 24, 2024
Julie
United KingdomFor our second stay we were given a room on the second floor, much, much smaller with a tiny bathroom and no balcony. No milk on the tea/coffee tray
We spent 2 separate nights at The Chagnot. On the first stay we styed on the 6th floor and the room was spacious with a lovely balcony overlooking Lille. there was also a large bathroom.
Stayed in April 2024
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