tudo ok.

The location is perfect, and very frently personal!!

Stayed in March 2024

Hairdryer could be improved, prefer glasses to plastic cups.

The room was clean and comfortable with a good size bathroom with all amenties

Stayed in January 2024

Nothing. Will stay again

Hotel was modern, friendly and clean. Secure car park in the grounds and good location for a stop over just off main routes. Good sized room for a family with 2 kids. All clean and comfortable. Staff very friendly and helpful. We never booked for evening meal but the manager set up a table and chairs for us especially to accommodate and the food was excellent. Fully recommend the beef!

Stayed in December 2023

A lot of ants and bugs (mosquitoes too) inside

Location for the stadium during the RWC

Stayed in September 2023

Bathroom door was damaged (damp) and needed replacing. Toilet bowl was stained. Bed wasn’t made properly (sheet not tucked in). Cobwebs and dust on the ceiling. Not sufficient plug sockets or charging facilities for modern equipment. Shower sealant scruffy and dirty and needs redoing. For the price I expect a lot better.

Location handy for shopping estate. Excellent breakfast. Parking on site. Friendly, helpful staff.

Stayed in September 2023

Kind of old, not very practical with only one elevator

The staff was nice

Stayed in August 2023

Breakfast was shocking

Comfy bed

Stayed in August 2023

Really nice room and hotel.

Stayed in August 2023

Rooms quite dark and perhaps in need of a refresh and updating.

Good location near to airport and main route to the south. Beds clean and comfortable. Ok for a stopover.

Stayed in July 2023

the shower cubicle! it’s only half closed so the water comes out of the cubicle, into the bathroom and then into the room which was carpeted which resulted in a wet carpet for the entirety of our trip. you could see the door to the bathroom was also perished because of the constant water splashing on it.

we went for The Weeknd concert which was at matmut atlantique stadium so the hotel is in very close proximity. Rooms were big, clean and comfortable. reception staff were exceptionally efficient and pleasant.

Stayed in August 2023

The rooms were starting to look a bit worn and air conditioning didn't seem to work that well but everything else was great.

Breakfast was great and all the staff were really lovely. Huge bonus was the swimming pool and outdoor area with bar and food service on the very hot days. Enjoyed the themed floors and artist rooms and decor. Thank you Mercure Lac!

Stayed in July 2023

needs maintenance and entrance had a garbage bin that was overflowing garbage and it was like that during our stay

location, close to restaurants and supermarkets and city center

Stayed in July 2023

Sleeping room was very good but the carpet of the "couloirs" was dirty. needs refreshing.

Stayed in July 2023

Limited parking, outdated hallways, rooms small

Staff was very friendly

Stayed in June 2023

beer and wine glasses in the room

arrived early and they booked us in

Stayed in July 2023

Restaurant closed Friday and Saturday night (only found out when we tried to book). Cleaner obviously smoked and our room reeked of stale smoke when we got back (non-smoking room).

Staff lovely, pool excellent, room spacious and comfy. Restaurant (when open - see below).

Stayed in June 2023

Room could have been cleaner, although daddy longleg spiders do seem to make cobwebs instantly.

Very friendly and helpful staff. Awesome pool. Comfy bed.

Stayed in June 2023

It is a bit far out without a car, we did stay here once and got taxi's to the centre and back which was expensive but there is a tram stop a few minutes away

When we can't stay in the centre of Bordeaux we always book this as our fallback. The staff are super friendly and they didn't even charge us for our dog staying. The staff member on reception even remembered us from staying there a few months previously! Location is perfect for shopping at the LAC shopping mall and for quick access to and from the airport.

Stayed in April 2023

The breakfast is poor. Usually a 4**** hotel provides a good quality breakfast. It is not the case. Too bad. There is an unpleasant smell in the hotel.

I liked the location outside of the city. The size of the room. The beds are large and comfortable.

Stayed in April 2023

The restaurant in the hotel was closed as it was a Sunday night, so we were directed to the Hippopotumus restaurant next door. The food there was nice, but almost cold when it arrived. The barman in the hotel kept going missing for long periods, so we had to keep going to reception to get some service.

We stayed for one night with our 2 large dogs. We were all made to feel very welcome. As with other Mercure hotels, the dogs were allowed into the bar area. The room was spacious and well equipped. A good range of food at the breakfast buffet. The receptionist on arrival was lovely and very helpful.

Stayed in March 2023

not renovated. old carpet especially in the hall. smells

location. breakfast

Stayed in November 2022

There was no hot water in the hotel for our stay but they gave us a 50% discount as well as free breakfast. If we had been staying longer it would have been a problem but not for one night. It was a little far out but only 20 min in a taxi and the location matched the price

Only there for one night but the hotel was very nice and the staff couldn't have been friendlier on our check-in. The room was clean and comfortable, we would happily have stayed longer

Stayed in October 2022

struggled to find cups and glasses and no one refilling juices during breakfast

Rooms were lovely reception staff we lovely

Stayed in October 2022

need serious renovation. The staff wear like in picnic location is far away

price and quientess

Stayed in September 2022