Skip to main content
  1. Hotel reviews homepage
  2. France hotel reviews
  3. Normandy hotel reviews
  4. Ouistreham hotel reviews
  5. Reviews of Thalazur Ouistreham - Hôtel & Spa

Reviews of Thalazur Ouistreham - Hôtel & Spa

Avenue Du Commandant Kieffer, 14150 Ouistreham, France

#3 of 10 hotels in Ouistreham

Guests' Choice

Review Score

Based on 68 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    9.1

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    7.2

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 14, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Twin Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    i send 2 emails asking if i could arrive earlier, never got a reply

    Stayed in April 2024

  • Reviewed: November 23, 2023

    8.0
    Good location
    • Leisure trip
    • Family with young children
    • Standard Double Room with Spa Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location for the ferry and a large amount of the D Day sites which was the main purpose of our trip

    Stayed in November 2023

  • Reviewed: September 14, 2023

    9.0
    Great place to stay…on an historic beach
    • Leisure trip
    • Family with young children
    • Standard Double Room with Spa Access
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing negative to report and if other travellers do then they should stay home !

    All ! Easy access and free car park, location, staff, facilities and quality of food.

    Stayed in August 2023

  • Reviewed: September 7, 2023

    8.0
    Wrong address but nice once we got there
    • Leisure trip
    • Couple
    • Standard Double Room with Spa Access
    • Stayed 2 nights
    • Submitted from a mobile device

    The address on booking.com is WRONG - it is BOULEVARD Commandant Kieffer not AVENUE and so we ended up in the wrong town in the middle of the night. Very small room, smaller than others we saw into. Is that the price of using Booking.com?

    Modern and clean. Very helpful and welcoming staff. Ample secure parking.

    Stayed in August 2023

  • Reviewed: August 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Really excellent service from the reception staff. I had a mistake in my booking but was treated with kindness and respect when I checked in. The problem was resolved with grace and dignity. Later, I had some medical issues, and again, the reception staff were very helpful and accommodating.

    Stayed in August 2023

  • Reviewed: August 30, 2023

    8.0
    Spa beachside
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    No spa appointments available for the 2 days

    Relaxing spa beach

    Stayed in August 2023

  • Reviewed: August 29, 2023

    7.0
    A good location for an overnight on a road trip
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was quite small for the cost / The breakfast area was very busy

    It was good to be close to the sea

    Stayed in August 2023

  • Reviewed: August 29, 2023

    9.0
    We have stayed here before and will return next time we use Brittany Ferries.
    • Leisure trip
    • Couple
    • Standard Double Room with Spa Access
    • Stayed 1 night

    The bathroom whilst not dirty was ready for a deep clean. We never ate at the restaurant as the menu was a bit limited, however we had drinks at the bar and the bartender was serving lots of people at the same time as us. He was very pleasant helpful and efficient.

    A good well run hotel with friendly staff.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    9.0
    Fabulous treat stop before/after Caen ferry
    • Leisure trip
    • Family with young children
    • Standard Double Room with Spa Access
    • Stayed 1 night
    • Submitted from a mobile device

    nitpicking here but the restaurant’s options for kids - it does have a kids menu but it’s basically burger or fish with pasta/potstoes/rice - no salad or vegetables with the kids meals. however our kids were perfectly happy with the dessert!

    location for Brittany Ferries. fabulous spa. coffee machines and good size mugs in room. very comfortable beds

    Stayed in August 2023

  • Reviewed: August 7, 2023

    9.0
    excellent location and good facilities in and around the Hotel
    • Leisure trip
    • Group
    • Twin Room with City View
    • Stayed 1 night

    the staff at reception lack of langauge understanding was poor they didnt speak english

    great position for beach use ,found a great beach bar just down the road

    Stayed in July 2023

  • Reviewed: July 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    pricey. front desk staff had limited English but despite that tried to be very helpful

    clean, comfortable

    Stayed in July 2023

  • Reviewed: June 20, 2023

    9.0
    This is our second visit and I would definitely come again.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Spa Access
    • Stayed 1 night

    My mother could not use the shower. There was a fold down seat but no handles, grips, or non-slip mats. It may have been OK for someone in a wheelchair but was not appropriate for her (or, I think, for most disabled people).

    I had my mother with me who has very limited mobility. We had a disabled bedroom. It was very comfortable and there was a raised toilet with a grip bar.

    Stayed in June 2023

  • Reviewed: April 29, 2023

    8.0
    Very pleasant hotel - right on the beach with good facilities
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    nothing

    The welcome by the receptionists was excellent with everyone smiling and greeting us. We didn't have the opportunity to sample the facilities as we only stayed one night but the comfort and spare in the room was of a good standard. The facilities to charge our electric car were very good.

    Stayed in April 2023

  • Reviewed: April 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Twin Room with City View
    • Stayed 1 night

    USE OF THE SPA WAS NICE AFTER A LONG JOUNEY

    Stayed in April 2023

  • Reviewed: February 18, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Spa Access
    • Stayed 1 night
    • Submitted from a mobile device

    the spa was overcrowded which was quite unpleasant. the room was fine , just a problem with the shower door which i mentioned.

    Stayed in February 2023

  • Reviewed: September 16, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Twin Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    When room cleaned tea and coffee not topped up and all that seemed to be done was bed made a minor thing

    The hotel was loverly from the outside it does not look that special but once you walk through the door a very pleasent surprise

    Stayed in September 2022

  • Reviewed: September 14, 2022

    8.0
    A wonderfully relaxing place to stay.
    • Leisure trip
    • Couple
    • Standard Double Room with Spa Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Not so keen on the dinner. The grapes in the fruit salad were huge and contained lots of pips. Breakfast selection was excellent although I thought 18€ per person was rather expensive - depends how much you eat of course!

    Brilliant location being so close to the beach. Loved the pool. Bedroom was spacious and spotless. There was a fridge and safe, a tv in each room. Coffee machine. Plenty of hanging and storage space.

    Stayed in September 2022

  • Reviewed: August 20, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Place looks a bit tired but that's it.

    The pool, breakfast, location, staff, and facilities.

    Stayed in August 2022

  • Reviewed: August 16, 2022

    7.0
    We had a nice stay, but the hotel is definitely not four-star property as advertised. The staff were very nice but disor
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms are tiny, like a two-star hotel. the bathrooms were so small only one person at a time can fit. The air circulation in the rooms especially was not very good, the towels and bathrobes don’t dry and it was necessary to use the air conditioning all the time. The carpet in the room had an old, stale smell that you noticed as soon as you entered the room.

    The location is fantastic, right on the beach and within easy walking distance to lots of restaurants. The spa facilities are really nice.

    Stayed in August 2022

  • Reviewed: August 6, 2022

    8.0
    Good spa facilities and very nice stafd
    • Leisure trip
    • Family with young children
    • Standard Double Room with Spa Access
    • Stayed 1 night
    • Submitted from a mobile device

    Extra bed provided was broken, which is a safety hazard.

    Lovely staff and location

    Stayed in August 2022

  • Reviewed: June 12, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing not too like

    The massages and the bubbling 0warm sea water in the pools

    Stayed in June 2022

  • Reviewed: September 25, 2021

    7.0
    Good
    • Business trip
    • Couple
    • Standard Double Room with Spa Access
    • Stayed 1 night
    • Submitted from a mobile device

    Had to wait until past 4pm to check in, several other guests also had to wait

    Nice rooms great location.

    Stayed in September 2021

  • Reviewed: August 31, 2021

    7.0
    good spa - disappointing breakfast
    • Leisure trip
    • Family with young children
    • Standard Double Room with Spa Access
    • Stayed 3 nights
    • Submitted from a mobile device

    breakfast. 18 euro deserves better than capsule coffee

    location by the beach - good restaurants around

    Stayed in August 2021

  • Reviewed: April 5, 2024

    6.0
    We used this Hotel as a convenient stop over to catch an early morning car ferry back to the UK.
    • Leisure trip
    • Couple
    • Standard Double Room with Spa Access
    • Stayed 1 night

    Arrived at Hotel Reception after a long and arduous car journey to be told there was no booking for our accommodation, necessitating our proving via the Booking.com App that we had made a reservation (no easy task given our poor French and the Receptionist not able to speak a word of English). Then told at the Bar that no reservation had been made for us for the Restaurant and that we could not be accommodated until late evening, again necessitating our proving that a request for an early evening table had been made at the time of booking - ultimately resulting in an early evening table being made available to us and a pleasant meal ensuing. The toilet in the Hotel Bedroom was in its own separate, but extremely small, room with an inward opening door which made life pretty awkward.

    Hotel is well located for the beach and car ferry. Hotel room was functional and clean (although see below). This Hotel seems principally used for its Spa Facilities by a predominantly French client base (judging by car registrations in the Hotel Car Park).

    Stayed in April 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: