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  5. Reviews of The Originals City, Hôtel Novella, Nantes Centre Gare

Reviews of The Originals City, Hôtel Novella, Nantes Centre Gare

38 rue de Richebourg, 44000 Nantes, France

#37 of 48 hotels in Nantes

Guests' Choice

Review Score

Based on 194 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    9.0

  • Facilities

    7.6

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    7.1

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Showing 1 - 25

  • Reviewed: May 5, 2024

    8.0
    Great stay, once we found the hotel!!!
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night

    The name on the hotel and the name on Booking.com were different!!!Took us an hour to find!!No One had heard of it. THis was very annoying since we were told it was a short waalk from the station. It WAS but the name was wrong on the front of the hotel!!!Very confusing.

    good staff. Good breakfast. Close to train station.Good value.

    Stayed in February 2024

  • Reviewed: April 28, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Privilege Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was small with a small window as in the eaves, the bathroom had a pocket door, so it was definitely not suitable for a couple (I was on my own). The WiFi is intermittent. It works fine and then just disconnects, but you have to type in the password every time to reconnect, a bit of a faff, but not the end of the world. I mentioned it to them, and they said they know and are trying to get another provider.

    Great location, less than 10 minutes walk from the station, near to the 'centre' where there are shops, bars, restaurants and various sites to visit. The staff are very friendly (the women anyway), and when I came back to pick up bag, I was offered a coffee/tea while I waited.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Elegance Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower could have been warmer- perhaps I chose the wrong time!

    Efficient check in. Everything as I expected from the web.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    The perfect balance between cheap and good
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night

    I had a little problem with the TV when I arrived. The breakfast area is small, but this didn't interfere with the whole experience.

    It's a good hotel in Nantes. It is not that close to the city center, but that far either. The breakfast was ok as well. It is a calm place to sleep. Simple but modern.

    Stayed in March 2024

  • Reviewed: April 8, 2024

    9.0
    Pleasant staff, value for money and perfect for overnight stay
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything fine

    Near train station and central location

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Short stay in Nantes
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night

    Breakfast was basic, but included in the price Nothing major

    Central position, very close to the castle and the cathedral Simple but nice room Affordable price Friendly staff Close to public transport links

    Stayed in March 2024

  • Reviewed: April 1, 2024

    8.0
    Great value, location, and comfortable hotel in centre
    • Leisure trip
    • Family with young children
    • Privilege Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Send me a meesage in english but below that message was another one in french which I didnt translate it was for our late arrival to call them for codes?? When tralised on plane we had to call urgently? These codes should have been sent to us ditectly on secure messaging? Otherwise we would have been in the street sleeping? Shame as good

    We arrived very late so the codes to access was easy to find. All comfortable and clean rooms lovatoon is excellent easy walk to castle and cafe bars. Great as we needed to catch train and station 5 mins walk staff helpful and friendly.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was no working Wi-fi unfortunately. For one night it was acceptable, but for more than one night that might be a problem. There were also noises coming from the other room; which was disturbing while trying to relax.

    The hotel is clean and has a great location.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    very clean, close to the station, the lady at the reception super kind and helpful

    Stayed in March 2024

  • Reviewed: February 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Elegance Double Room
    • Stayed 1 night

    Had some trouble with internet-connecting

    Very client oriented staff. Clean, cozy and comfortable room.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    9.0
    Great
    • Leisure trip
    • Solo traveler
    • Privilege Double Room
    • Stayed 1 night

    Pillows were a bit small

    Great staff and nice room Breakfast was also OK

    Stayed in February 2024

  • Reviewed: February 4, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Privilege Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Door entrance can be tricky when self admitting

    Central, clean, good value

    Stayed in January 2024

  • Reviewed: February 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The mattresse had blood stain

    Stayed in January 2024

  • Reviewed: January 18, 2024

    8.0
    Great location and great value
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night

    The room is very small and the bathroom situation is a little challenging.

    Great location and great value for money. Very friendly and helpful staff. Very close to the Gare and city centre.

    Stayed in January 2024

  • Reviewed: December 11, 2023

    7.0
    Very central located and affordable hotel, don't expect any 'boutique' luxury
    • Leisure trip
    • Solo traveler
    • Privilege Double Room
    • Stayed 2 nights

    The vibe in the street of the hotel is not that nice as expected as well as in the foyer and dining room. The elevator was not working during my stay (2 nights) and it seemed somebody before me has been smoking in the room and that felt kinda penetrating.

    Really centrally located, just a few minutes walk from the main train station and cosy historic city centre. It seems the bathroom has been renovated recently, thumbs up for the cleaniness. Breakfast is basic but good, nice this is included in the rate.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    8.0
    Good
    • Leisure trip
    • Travelers with friends
    • Privilege Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was not enough light in the room. They did not refill the toilet paper and soap until we told them. The morning was only one person to refill the breakfast and in the reception at the same time. (very friendly Anda fast guy but still one). No good wifi.

    The staff was very friendly. The location is 10 minutes from the city center, close to UL building, castle and busses and tram.

    Stayed in December 2023

  • Reviewed: November 21, 2023

    7.0
    Value for money
    • Business trip
    • Solo traveler
    • Privilege Double Room
    • Stayed 5 nights

    Cleaning staff

    Perfect location

    Stayed in November 2023

  • Reviewed: October 24, 2023

    7.0
    Good location close to the railway station and great value for money.
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night

    The room was very compact but that didn't bother us for a one night stay.

    Great value for money hotel close to the railway station in a nice location. The room was very small but was spotlessly clean and very comfortable for a one night stay.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Elegance Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The reception wasnot on desk during the day ..the path that the hotel was located was dark in the night

    Clean cozy good location

    Stayed in September 2023

  • Reviewed: October 8, 2023

    8.0
    Fantastic location. Staff very helpful. Breakfast good- nothing fancy but just what you need to start the day.
    • Leisure trip
    • Solo traveler
    • Elegance Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Small room. Small towels.

    Location. Very friendly and helpful staff.

    Stayed in October 2023

  • Reviewed: September 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Privilege Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice hotel close to the central train station Nantes. Very comfortable for the short night we stayed there. The staff was very helpful to accommodate our very late arrival and early departure.

    Stayed in August 2023

  • Reviewed: September 18, 2023

    8.0
    Great location, clean, good bed
    • Leisure trip
    • Solo traveler
    • Elegance Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wifi hopeless unless in foyer

    Location great, comfortable bed, openable window

    Stayed in September 2023

  • Reviewed: September 8, 2023

    9.0
    I would definitely stay here again. They are such nice hosts. Very accommodating for cyclists with a great storage garag
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We couldn’t get wifi on second floor but it was great in the lobby.

    The staff was wonderful. It was nice and clean.

    Stayed in September 2023

  • Reviewed: September 7, 2023

    7.0
    Functional
    • Leisure trip
    • Solo traveler
    • Privilege Double Room
    • Stayed 2 nights

    Room is not great, no space at all to put clothes, no air conditioning and no fridge for cold drinks. So not the best place in hot weather.

    Location, location, location! Just around the corner from castle, train station, park etc. Perfect. Comfortable enough beds. Breakfast fine and kettle in room.

    Stayed in September 2023

Showing 1 - 25

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