33 Boulevard Heurteloup, 37000 Tours, France
#23 of 49 hotels in Tours
Guests' ChoiceBased on 200 hotel reviews
8.1Cleanliness
8.8
Comfort
8.4
Location
9.2
Facilities
7.9
Staff
9.4
Value for money
8.4
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: December 17, 2023
Katharine
AustraliaCarrying my suitcase up the stairs, but it is expected.
In the centre of Tours. The room was very modern but stylish, & roomy for Europe.
Stayed in December 2023
Reviewed: November 6, 2023
Glyn
FranceThe shower was a little awkward to get into.. but it was fine. It took a little while to get hot water through the shower in the morning.
The room was clean and comfortable.
Stayed in November 2023
Reviewed: October 15, 2023
Victoria
United States of AmericaNo fridge.
Very nice room. It was large, clean, quiet, and opened to the courtyard. Hard to believe it was so close to the train station. Excellent staff. They let us store our bags after we checked out for the afternoon. There was no AC, but we were given a fan and our room was downstairs and cool enough anyway. There was a large TV.
Stayed in September 2023
Reviewed: October 10, 2023
Tom
United KingdomGreat location in an old townhouse with character. clean and tidy, really helpful staff, nice breakfast.
Stayed in October 2023
Reviewed: October 9, 2023
Kazue
FranceI had so many unexpected transportation problems coming to back the city that day and so my arrival was late. In that condition, however, the receptionist was offered his help me with his warmest welcome, he saved my life! I can’t thank Giovani enough for his kindest welcoming! The room was very clean and comfortable. Highly recommended to stay and relax at this hotel:)
Stayed in October 2023
Reviewed: September 23, 2023
Neil
United Kingdomnothing
a fantastic place to stay en route driving to southern France
Stayed in September 2023
Reviewed: September 15, 2023
Kath
United KingdomNo lift access to rooms.
Hosts were extremely welcoming and helpful.
Stayed in September 2023
Reviewed: September 15, 2023
Allan
CanadaTight stairway but this is not uncommon in older small hotels.
Great location and friendly helpful staff. Our room was nicely updated.
Stayed in September 2023
Reviewed: August 24, 2023
Helen
United KingdomOnly 2 sockets - more sockets would be useful
Friendly staff with good recommendations of cafés and restaurants. The breakfast was great with a fantastic choice of types of bread, fruit and great coffee. There was a fan and a kettle in room. I arrived early and they let me leave my case until time for check in at 3pm. Only 5 minutes from the train station and close to the centre.
Stayed in August 2023
Reviewed: August 21, 2023
Claus
BelgiumThe area around the train station where the hotel is located is not terrific.
Nice hotel. Very convenient when travelling by car. Great parking for free in front of the hotel as well as a reasonably priced public parking garage 20 m from the hotel.
Stayed in August 2023
Reviewed: August 16, 2023
Jim
United KingdomExcellent location for an overnight stop - very easy access to the Autoroute but also perfectly located in the city centre just a few steps from the railway station and the old town. The staff were fantastic and the room was simple but comfortable. Breakfast was extra and adequate, if a bit basic.
Stayed in August 2023
Reviewed: August 14, 2023
Albert
NetherlandsVery friendly and helpfull staff.
Stayed in August 2023
Reviewed: August 9, 2023
Kate
AustraliaEasy to walk everywhere from this cute hotel. Staff were friendly and had plenty of information on the Loire river area.
Stayed in August 2023
Reviewed: July 31, 2023
Warren
United KingdomCoffee. We stayed in 6 different hotels in the Loire. This one was the only one that didn’t offer an espresso based coffee. Just poor quality filter/instant. No hot option apart from using the toaster! We went out for breakfast the 2nd day
Clean friendly good location. Quite a bit of variety in the rooms
Stayed in July 2023
Reviewed: July 27, 2023
Karen
CanadaI would have loved to have a coffee in the room but this is really minor!
Outstanding staff, awesome location, beautiful hotel and room. One of our faves from our France trip.
Stayed in July 2023
Reviewed: July 11, 2023
Alexander
United States of Americathe room could have used a bigger more powerful fan to circulate the air.
location was perfect for us. close to the train and close to everything we wanted to do and see. we walked everywhere
Stayed in June 2023
Reviewed: July 5, 2023
Peta
United KingdomNot very practical for disabled visitors several steps at the entrance and no lift inside.
Breakfast was good and location perfect, very near the railway station and walking distance from the Old Quarter. Convenient under ground car park nearby 13 euros overnight.
Stayed in July 2023
Reviewed: July 2, 2023
Jane
United KingdomThe mattress was very firm which suits us, however it was probably just a bit too firm!
We loved our charming room and we felt welcomed, were given helpful information and advice, and enjoyed the extra little touches with the breakfast. It was a delightful stay despite the difficult national situation going on.
Stayed in July 2023
Reviewed: June 25, 2023
Cheryl
United States of AmericaGreat staff-very friendly. Good breakfast. Best location for us! We cam and left on the train just a block or so away. Met tour guides across the street. A great place to stay for a short stay.
Stayed in June 2023
Reviewed: June 22, 2023
Federico
ItalyThere wasn’t an elevator and the toilet’s door in the room
Stayed in June 2023
Reviewed: June 22, 2023
Arianne
PhilippinesRoom was musty and dusty. Needed to request cleaning, especially under the beds, because huge dust balls were skittering around the floor. Despite additional cleaning, smell and dust remained. Room had no aircondition, as previously we were informed, but the electric fan would not be sufficient during summer. Not for people with large suitcases, as the hotel is a walk-up.
Location next to train station and tourist office. 15 minute walk to various high streets and historic center. Large room for France, with a pleasant view of the common garden. Bathroom very clean. Mattresses were amazingly comfortable, and we had excellent sleep. Receptionist was very kind and gave our toddler mini-pastries to-go.
Stayed in June 2023
Reviewed: June 19, 2023
Burke
United KingdomSteps up to ensuite a little tricky in the night Unsure of safety of some electrical sockets Couldnt use wardrobe (?armoire) as a bit rickety
Ideal location close to railway station for our visits to the chateaus and close to shops restaurants Very large room overlooking garden and shutters against the sun/heat House of character Leafy boulevard
Stayed in June 2023
Reviewed: June 7, 2023
Ian
United KingdomJovani (not sure of spelling) was so welcoming and very helpful. He recommended some great places to eat.
Stayed in June 2023
Reviewed: June 7, 2023
Susanne
SwitzerlandOpen bath might not work if you travel with friends. After flushing the toilet it made a loud sound (going towards the radiator). I was on the 1st floor, facing a busy street, but you could hardly hear it.
Super friendly and helpful staff. Close to the station. A few veges/fruit vendors just outside on the Boulevard on Tuesday morning.nice interior with open bath.
Stayed in June 2023
Erfurt, Germany
Biscarrosse-Plage, France
St. Paul's Bay, Malta
Ahmedabad, India
Lagos, Portugal
Hardap, Namibia
Trieste, Italy
Portomarin, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content