43 Queensborough Terrace, Westminster Borough, London, W2 3SY, United Kingdom
#172 of 1,004 hotels in London
Guests' ChoiceBased on 531 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.8
Staff
8.9
Value for money
8.6
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 April 2024
Simon
United KingdomThe aircon was quite noisy - and there were no instructions about how to turn it off - which didn't make for a great night's sleep.
Great location, clean room, and very handy mini kitchen.
Stayed in April 2024
Reviewed: 24 April 2024
Ted
United Kingdomgreat location, clean rooms and really good value for money
Stayed in April 2024
Reviewed: 21 April 2024
Minsa
United KingdomIt was quite cold in the room
Loved the jacuzzi in the room & how safe we felt
Stayed in April 2024
Reviewed: 21 April 2024
Pablo
AustraliaThe room was a little bit smaller than what we could see in the pictures but that’s expected for London.
Perfect location near Hyde Park, Kensington Gardens, tube, train and bus stations, and short walk to Notting Hill. Our room was cleaned everyday and had everything we needed. Bathroom and shower were great. We stayed here for five nights.
Stayed in April 2024
Reviewed: 21 April 2024
Fadhiilah
SingaporeIts walkway is not spacious and room is small for 2.
It’s convenient to travel to central area. There are 2 undergrounds just a walking distance away and there are many shops, restaurants, eateries, supermarkets within the area. Room is comfortable and you can cook your own meals. pots, pans and dishes are provided.
Stayed in April 2024
Reviewed: 18 April 2024
Aled
United KingdomThe only thing I would have changed or said what could’ve been better is the comfort of the bed. But I’d definitely book again and recommend.
Room was amazing everything was amazing
Stayed in April 2024
Reviewed: 17 April 2024
Tyla
United KingdomAll round a great stay, staff were lovely, room was very nice and the location was great
Stayed in April 2024
Reviewed: 14 April 2024
Darren
United KingdomNothing
The room was lovely, the jacuzzi was amazing. Would definitely recommend staying here.
Stayed in April 2024
Reviewed: 14 April 2024
Sally
United KingdomBed and pillows very hard
Excellent location Newly renovated to high standard Air conditioning highly effective
Stayed in April 2024
Reviewed: 12 April 2024
Brid
United KingdomWifi code in the room would have been good.
This was a great hotel and I don’t understand the negative reviews we’ve read elsewhere. Staff were friendly and helpful, location great, room small but clean, quiet and the kitchenette great.
Stayed in April 2024
Reviewed: 11 April 2024
Grace
United KingdomAir con & in turn room temp was difficult to control sufficiently
Room was clean, functional if a little cramped
Stayed in April 2024
Reviewed: 9 April 2024
Gareth
United KingdomRoom small
Location and value for money
Stayed in March 2024
Reviewed: 7 April 2024
Jovana
SerbiaEverything was good, except the fact that my newly bought dress got stolen from the room. When I wrote a message to the staff (via Booking), they just responded that the dress was not found. They weren’t cooperative.
Stayed in April 2024
Reviewed: 6 April 2024
Satyanarayan
United StatesThe compact modern style room has almost everything, espresso/coffee machine, toaster, hot plate, microwave, utensils, good lighting, 55 inch TV, perfect overhead shower clean new bathroom and bed
Stayed in April 2024
Reviewed: 4 April 2024
Christopher
United KingdomEverything was perfect
Staff very helpful room clean
Stayed in April 2024
Reviewed: 3 April 2024
Mahmood
United KingdomAs we was on the ground floor we had a lot of banging from upstairs and the stairs around which was quite disruptive
The cleanliness and the freebies were great. There was a in room button to request cleaning and to ask to not be disturbed. We left for the day and got our room cleaned with the bed freshly made which was lovely.
Stayed in April 2024
Reviewed: 2 April 2024
!
United KingdomThe room was quite tight
The very large TV and modern feel to it. Also the air con was great.
Stayed in February 2024
Reviewed: 1 April 2024
Joe
United KingdomTap to change temp for jacuzzi was a bit faulty.
Jacuzzi was unreal
Stayed in March 2024
Reviewed: 31 March 2024
Michael
United KingdomThis isn’t Nox’s fault, but the hotel next door was full of loud youths and there main door was constantly banging and in our room we could hear it all night.
Immaculately clean, Everything you could need, So close to Hyde park, Just a tube journey to other areas.
Stayed in March 2024
Reviewed: 26 March 2024
Monika
Czech Republiceverything was fine
location, the kitchenette
Stayed in March 2024
Reviewed: 25 March 2024
Carol
United KingdomN/a
Cleanliness
Stayed in March 2024
Reviewed: 20 March 2024
Mark
United KingdomThe room was small but but not claustrophobic
Very smartly fitted out, modern and clean. The nicest place I’ve stayed for a few nights while working in London so far and reasonably priced
Stayed in March 2024
Reviewed: 18 March 2024
John
United KingdomSmall room and with little natural light on the lower levels.
Compact small rooms that make the most of the space. No facilities within the hotel other than your room and no sofa or chair other than a small work table and chair. Overall excellent location, which is a 5 min walk to Queensway tube. On the positive side, excellent showers with hot water, and a good Wifi. The bed was also very comfortable.
Stayed in March 2024
Reviewed: 17 March 2024
Lilla
HungaryThe bed would be small for people taller than 180 cm.
It has a modern atmosphere! Everything was really clean and the style of the room looked amazing! The location is also excellent, the Queensway metro station was only a 5 minute walk (Central line) and there are shops nearby.
Stayed in March 2024
Loreto, Mexico
Bad Herrenalb, Germany
Castellammare del Golfo, Italy
Porto Recanati, Italy
Vela Luka, Croatia
São Pedro do Corval, Portugal
Fortaleza, Brazil
Seminyak, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content