23-27 Waterloo Place, Edinburgh, EH1 3BH, United Kingdom
#42 of 169 hotels in Edinburgh
Guests' ChoiceBased on 4426 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
9.6
Facilities
8.7
Staff
9.1
Value for money
8.1
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 11, 2024
Wendy
United KingdomGetting a bit tired in places
We stay here for location more than anything
Stayed in May 2024
Reviewed: May 8, 2024
Niall
United KingdomThe double bed was two sing beds stuck together I didn’t like that
It was very nice I liked the pool and the staff were first class
Stayed in February 2024
Reviewed: May 8, 2024
Paula
United States of AmericaI was confused that the hotel did not have a bell person to help with luggage. Nor, did they have valet parking. I had to download an app.. drove the car to the parking lot. Walk a short walk. Which wasn’t the problem. I ended up in a back alley with trash cans. I thought I was going to get mugged.
It was right in front of the jump on jump off bus tour.
Stayed in May 2024
Reviewed: May 8, 2024
Lilli
United KingdomThe room was a bit warm
The bar staff had good wine recommendations
Stayed in April 2024
Reviewed: May 8, 2024
Elizabeth
United KingdomFloor our room was on was noisy. Also air con was very noisy.
Location perfect.
Stayed in April 2024
Reviewed: May 8, 2024
Lina
United KingdomRoom was big, but very very dark, couldn’t open the blinds
The hotel is so gorgeous! Great location! Big swimming pool, cute sauna.
Stayed in May 2024
Reviewed: May 7, 2024
Megan
United States of AmericaThe bed was comfortable but the pillows were not; too large and not real down, so I had a sore neck. The bathroom could be better ventilated, and our shower drained slowly.
Lovely old building facade augmented with modern bits behind. The bar area is a grand and lovely room with great service from friendly bartenders. We loved ordering room service breakfast, it was a great convenience on days busy with tourist outings where we had an early start. The pool and spa facilities were better than expected, with the sauna properly hot later in the day, great for a wind-down from the day before dinner. Bed was comfortable and we loved having a proper bathtub in the room, in addition to the shower. Amazing location: minutes walking to Princes, Waverley, Calton Hill & the path to Holyrood, St Andrew's Square and the way to Leith, and just 15 minutes on foot to the old city & St Giles.
Stayed in May 2024
Reviewed: May 2, 2024
Antonio
BrazilThe room heater doesn't seem to be working properly.
The location is amazing, close to popular places and a train station. Definitely recommend. The bed is very comfortable.
Stayed in April 2024
Reviewed: May 2, 2024
Donna
United KingdomNothing
Great location, staff were all lovely.
Stayed in March 2024
Reviewed: May 2, 2024
John
AustraliaNo Netflix or equivalent to watch and the chair was fixed in a very low position which is awkward when you are 190cms tall.
Just a superb setting to visit Edinburgh with a heated pool and spa as well. Very comfortable bed and great shower/bath. Room service also excellent and well priced.
Stayed in May 2024
Reviewed: April 30, 2024
Wim
BelgiumComfort , very friendly stafff
Stayed in April 2024
Reviewed: April 29, 2024
Jan
United KingdomStaff especially were very friendly
Location was very central to everything in heart of Edinburgh
Stayed in April 2024
Reviewed: April 29, 2024
Phornphimon
United KingdomNone
Good location
Stayed in April 2024
Reviewed: April 28, 2024
Lynne
United KingdomNothing. All was good.
Staff were very helpful. Facilities were good and great location
Stayed in April 2024
Reviewed: April 28, 2024
Eleanor
United KingdomI would have preferred if I was not on level 1 as we were woken at 7am by a lorry outside our window.
Ideal location in Edinburgh.Staff were so helpful and friendly.
Stayed in April 2024
Reviewed: April 27, 2024
Marsha
United States of AmericaNothing
Excellent location Excellent service Staff very friendly Breakfast delicious
Stayed in April 2024
Reviewed: April 25, 2024
Christopher
United KingdomGreat service. Mid range rooms are great. Nice view.
Stayed in April 2024
Reviewed: April 25, 2024
Carolyn
United KingdomThe property was beautiful! Our room was absolutely amazing after a kind upgrade from the receptionist. This made our stay really special and can’t wait to visit again.
Stayed in March 2024
Reviewed: April 24, 2024
Justin
United KingdomThe lifts take an AGE to come!
Awesome staff. Held bags after check out due to late flight. Facilities brilliant. Will definitely return
Stayed in April 2024
Reviewed: April 24, 2024
Julie
United KingdomEverything, wonderful location, beautiful hotel. My complimentary duck. Bed size. Spa just brilliant
Stayed in March 2024
Reviewed: April 24, 2024
Laura
United KingdomThere wasn't anything we didn't like.
The location was superb! The food was unreal. The staff we encountered on the bar and in the restaurant were friendly and hospitable. On arrival, we were asked by our check-in member of staff, David, if we were there for a special occasion and on explaining our reasoning for being in Edinburgh and staying at Apex, he kindly surprised us with celebratory prosecco, that meant a lot and we will never forget his lovely gesture.
Stayed in April 2024
Reviewed: April 23, 2024
James
United KingdomNothing
Great location and very friendly staff.
Stayed in April 2024
Reviewed: April 22, 2024
Helen
United KingdomWe loved the pool, which was generally very quiet. Staff at the front desk and bar were also very helpful and accommodating.
Stayed in April 2024
Reviewed: April 22, 2024
Weston
United States of AmericaThere was no parking attached to the hotel. Had to pay for parking nearby.
We enjoyed the friendly staff. The bed was comfortable as well.
Stayed in April 2024
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