Unclean, rooms wasn't very nice was out dated. Signage for rooms wasn't at all clear I was on the top floor and found it myself. Breakfast was very basic

Stayed in August 2021

The individual breakfasts when the buffet wasn't available were poor. My sink got blocked but despite reporting it, maintenance never got around to sorting it during my stay there. The local buses don't run a parallel service back to Stockport Station so cabs are required if you don't have a car.

The buffet breakfast was fine but the individual cooked breakfast when the buffet wasn't on was poor. The staff were friendly. The bed was comfortable in my room and there was a good shower. Also well located for a very good local pub called Puss in Boots!

Stayed in September 2021

Had to go out to eat in the evening.

Stayed in September 2021

This review is hidden because it doesn't meet our guidelines.

The mattress was rock hard as the springs had collapsed and very old. The smell of weed in the hallway in the evenings.

Location and friendly staff

Stayed in September 2021

The hotel was shabby. There was no bath mat in the bathroom. The head board banged on the wall every time you moved so I had to sleep half way down the bed to avoid the head board. The room next door had the same problem as I was disturbed by their ‘banging’. I feel this were things that could have been fixed. I payed £159 fir one night with out breakfast being included. There was the constant loud noisr of a condensing unit. The WiFi did not work in the rooms at all, when I asked I was told ‘they only work down here’, I presumed this meant the whole of the ground floor, no! I was unable to get it to work even in the restaurant. An over all very bad experience fir a lot of money.

The breakfast was fine although I had to pay extra for it which was surprising after the cost of the room.

Stayed in September 2021

Not very well situated to get to train stations etc, only really seems viable by taxi/Uber. No towels - we had to use bedding to dry ourselves. Would have been nice to warn us.

Sizeable bar/communal areas. Lovely, friendly staff.

Stayed in September 2021

Cig burn wholes in the bedding only 1 towel for a 2 night stay and a hand towel. Most polite person was the cleaner didn't even say another word to any other staff nit even a good morning from one of them as your passing. Goes along way uno

They shower was the best part of my stay

Stayed in September 2021

When I checked in, I found the bathroom was dirty. The toilet hadn’t been flushed or cleaned. There were no towels either.

The staff at the bar and restaurant were pleasant and helpful.

Stayed in September 2021

The mattress is tired needs changing .the bar was not fully stocked run out of most drinks on the bar.20 min to use spa was not enough after paying £4 each.

Friendly staff

Stayed in September 2021

Beds uncomfortable. noise from other people. People outside picking up fag end out of the bin who I later found out thay were staying in the hotel who were putting homeless

It was just somewhere to sleep

Stayed in September 2021

We wanted an evening meal but the restaurant was closed due to chef being ill,(not sure if this was true!) When we went for breakfast the waiting staff did not notice us for 3 or 4 minutes, he was too busy clearing and setting tables. I noticed this happened a few times with other clients having to wait before they were checked in and seated. Also the choice on the breakfast buffet was very limited. The bedroom dated could do with a freshen up, for example a lick of paint or re decorated.

Check in was very good, staff friendly. Bar staff extremely friendly, chatty and interested in us and our visit.

Stayed in September 2021

Late check in, I had to pay 10£ to have early check in at 2 and arrived really early in the morning. The lady at the reception said she would have not debited the 10£ but at the end it was taken from my credit card. They also pre-authorized payment on my credit card the day before (which was not mentioned on booking.com as payment was at the hotel). the lady at the reception was very kind and said after I paid local the pre-booking would have cleared, it took more than a week to clear so the money was blocked which was an issue for me.

Room was ok, it was not far from the airport even if the taxi rate was a lot higher than what indicated. Consider 5£ extra as they taxi takes you in the airport and asks for the extra fare

Stayed in September 2021

Decor in the corridors and and the bar/breakfast room was rather dated. The lift didn't work but taking stairs to our 1st floor room wasn't too much hassle for us with very little luggage. There were only 3 tea bags with our in-room refreshment facilities - not enough for each of us to have a cuppa in the evening and again in the morning. The walls were thin so we could hear other guests' conversations outside of our room throughout the evening. Our view was of a plain brick wall belonging to an adjoining building and not very pleasant. There was no hairdryer in the room and no information about the hotel's facilities or services. When we left the hotel in the morning and went to our car, it was clear that people had used the car parking area to take drugs and had left debris - no staff had been detailed to clear the small flasks away which gave a very bad image of the hotel, its guests and/or local youth.

Parking was free & there was plenty of parking space when we arrived. Reception staff were satisfactory but not over-friendly. Our room was basic but comfortable. The bathroom was very clean and towels were clean, fluffy and fairly new. We were able to open a window fully enough to freshen up the air in the room. The bed was comfortable and the bedding was clean though looking old and slightly unkempt. The wardrobe contained ample new wooden coat-hangers. The number of bar staff was very limited but the one who served us was friendly and accommodating. The buffet breakfast in the morning was more than adequate though the toasters were slow to toast. On leaving, the Reception staff seemed much friendlier than when we checked in.

Stayed in September 2021

Lots of Noise from other residents until after 3am. Also security knocked on our door twice at 3:15 asking if someone had been sick, told them no, they got wrong room. So annoying!!

Location for us was ok. Small room but adequate for one night.

Stayed in September 2021

very dated hotel

well being swimmimg pool etc

Stayed in September 2021

Nothing

Nothing

Stayed in September 2021

Cigarette butt's on window sill, net curtains tabbacco stained.Sunday breakfast ends at 9.30am

Newish clean carpet. Clean sheets, staff nice.

Stayed in September 2021

Most things.

Breakfast was ok

Stayed in September 2021

price is high

parking was available

Stayed in September 2021

Value for money, free breakfast, privacy.

Stayed in September 2021

Very old and dated. Area a bit dodgy. Very noisy floors and difficult to sleep. Too hot in the room.

Friendly and helpful staff. Whatever I asked for they accommodated. They gave me a fan which was greatly appreciated.

Stayed in September 2021

I like a firm mattress but this mattress was like a breeze block! Room in need of redec and deep clean.

Friendly helpful staff The bath and shower.

Stayed in September 2021

The hotel is nice just in a rough area

The staff was friendly Value for money Very comfy bed Big hotel I'm a night porter at smokies Hotel in Oldham I liked that they have a night receptionist and a porter I have to do both jobs

Stayed in September 2021