Palatine Road, Manchester, M20 2WG, United Kingdom
#109 of 111 hotels in Manchester
Guests' ChoiceBased on 12 hotel reviews
4.8Cleanliness
6.1
Comfort
5.4
Location
6.2
Facilities
5.6
Staff
7.1
Value for money
5.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 12
Reviewed: March 22, 2023
Lisa
United KingdomThe only issue I had was the cost of a shuttle or Taxi to Manchester Airport. It would have been £10 pp for the shuttle and we paid £15 for a taxi which for literally a 8 minute taxi ride was daylight robbery! If we was to stay overnight before our flight I would only consider staying in the Airport hotel on site to avoid this again. I am not tight but I think it was far too expensive for the actual distance.
The receptionist who greeted us was extremely helpful, smiley and kind. I cannot remember her name but she was a really young girl.
Stayed in February 2023
Reviewed: October 11, 2022
Alan
United KingdomParking is shocking. Only about 100 spaces and most cars are parked across 2 spaces. Value for money!! £89 with no breakfast. The way its been decorated. (Just painting over old wallpaper and damaged walls). New carpets only up to floor one. Very noisy hotel all night.
Access to the motorway. These pictures are not the hotel we stayed in.
Stayed in October 2022
Reviewed: July 7, 2022
Susan
United KingdomThink most car spaces used for airport parking. Expected a lone woman, who did not know the area, to park on a housing estate as car park full. It was after 12 midnight as I had been to a concert . Drove around for over 30 min before gave up. Eventually a member of staff allowed me to park in a non parking area . My original choice was changed to this hole
Never had food or drink at hotel. Room was ok for an over night stay.
Stayed in June 2022
Reviewed: April 8, 2022
Kat
United KingdomI would have liked to stay in the hotel I actually booked. Not the airport hotel which was no where near the marathon I was competing in. The room was too small for a family of 4. Another guest smoked cannabis on our floor and we had to complain. The taxi I requested to the marathon was bound for the airport and no breakfast. I have already made a complaint.
The swimming pool even though we had to pay extra for it.
Stayed in April 2022
Reviewed: October 8, 2022
Lynne
United KingdomNo free WiFi in the rooms
Food was nice
Stayed in October 2022
Reviewed: June 11, 2022
Sharon
United KingdomYou move us to a different hotel which was mile out the way and cost us so much money on taxes . This hotel was not clean at all .
The staff
Stayed in June 2022
Reviewed: April 27, 2022
Gem
United Kingdomparking terrible, cold , smelt bad , noises all night
we had to go to the sister hotel by the airport
Stayed in April 2022
Reviewed: April 4, 2022
Jack
United Kingdomeverything apart from the above.
nothing - apart from the efficiency of the lifts.
Stayed in April 2022
Reviewed: April 4, 2022
Leanne
United Kingdomnothing
near the city centre.
Stayed in April 2022
Reviewed: July 8, 2021
Ronnie
United KingdomNothing
Nothing
Stayed in July 2021
Reviewed: June 6, 2021
Juliette
United KingdomThere are no comments available for this review
Stayed in June 2021
Showing 1 - 12
Barcelona, Spain
Bourbonnais, USA
Rust, Germany
Papetoai, French Polynesia
Otepää, Estonia
Nikko, Japan
Aliki, Greece
Florence, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content