The Wrekin, Telford, TF6 5AL, United Kingdom
#13 of 14 hotels in Telford
Guests' ChoiceBased on 1502 hotel reviews
7.2Cleanliness
7.7
Comfort
7.8
Location
8.7
Facilities
7.2
Staff
8.2
Value for money
7.8
Free WiFi
6.6
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End of dialog contentReviewed: 7 September 2023
Andrew
United KingdomRoom a bit tired and needing renovation
Food was excellent, staff friendly and helpful
Stayed in September 2023
Reviewed: 6 September 2023
A
United KingdomTraditional and friendly
Stayed in September 2023
Reviewed: 3 September 2023
Karen
United KingdomIt absolutely didn’t affect our stay, but a few fixtures and fitting needed updating, like the lights. However, we could see that the hotel is slowly being renovated, and appreciate that they can’t do everything at once.
All the staff were really lovely and couldn’t do enough for us. The beds were comfy. Everywhere was really clean and tidy. Bonus was the food, absolutely delicious, both the 3 courses at dinner and the buffet breakfast in the morning. Hats off to the chef Jamie, who had just done meals for a whole coach tour, and still managed to get our meals done in a reasonable time.
Stayed in September 2023
Reviewed: 3 September 2023
Richard
United KingdomRoom looks very tired and worn. A few things broken or not working
Friendly staff, great breakfast, great location
Stayed in September 2023
Reviewed: 3 September 2023
Paul
United KingdomNeeds a refurbished
Location
Stayed in September 2023
Reviewed: 3 September 2023
Natasha
United KingdomSecond time we stayed at Buckatree. Great again. Very attentive staff. Will be back.
Stayed in September 2023
Reviewed: 2 September 2023
Jean
United KingdomNeeds updating in places especially the balcony. TV not great because of signal but that could be location. Dinner menu restricted and doesn’t change.
Good breakfast with a good choice.
Stayed in August 2023
Reviewed: 1 September 2023
Jodie
United KingdomWe tried to call about getting some more pillows and there was no answer. There was no lock on the bathroom door and the shower head needs a descale.
The price that we paid was really good, the breakfast had plenty to choose from, there was plenty of car parking spaces and the view from the bedroom was lovely.
Stayed in August 2023
Reviewed: 31 August 2023
Robert
United KingdomNeeds a refurbishment. Door was propped open with our towels when we arrived! Room smelled a bit rank
Easy parking. Cheap taxi into town
Stayed in August 2023
Reviewed: 30 August 2023
Fiona
United KingdomCommunication - staff to not take for granted that guests know check out time or last orders for desserts etc. Otherwise, all good - appreciate that staff are working hard to pls their customers.
Friendly staff, nice spot, appreciated the pets welcome
Stayed in August 2023
Reviewed: 29 August 2023
Susan
United KingdomBreakfast was disappointing. Shame there was a television in one section of the bar.
Nice room with all that we needed. Nice comfortable bar area.
Stayed in August 2023
Reviewed: 29 August 2023
David
United KingdomWaiting 1hr and 20 minutes to check in. And when we did manage to check in no apology for the wait. Also whilst waiting in the bar 10 minutes waiting to be served. And at breakfast waiting for fried eggs that had all gone to come gave up in the end and went without .
Nice quiet location good price Nice breakfast
Stayed in August 2023
Reviewed: 29 August 2023
Janet
United KingdomPerhaps more choice on the evening dinner menu
Evening meal was a little limited in its selections Breakfast (serve yourself) was very nice and the staff were attentive yes we had a lovely time at this hotel will go again
Stayed in June 2023
Reviewed: 29 August 2023
Wendy
United KingdomRoom location. Ground floor in future.
No lunch provision on Sunday due to 60 wedding party. Booking com selected me opposite room to request whereby I was above wedding party room with loud music until midnight. Affected sleep. I requested lake room end.
Stayed in August 2023
Reviewed: 28 August 2023
Wayne
United KingdomBuckatree hall has exceptional staff nothing was too much trouble for them,
Stayed in August 2023
Reviewed: 28 August 2023
Bow
United KingdomThe menu is always the same,it’s about time it was updated people don’t want to eat the same food when they are for a couple of nights,more choices would be nice,I’m coming back in November would be nice to see a new menu
The staff are very friendly,it’s good value for the money
Stayed in August 2023
Reviewed: 28 August 2023
Lynda
United KingdomService at dinner was a bit hap hazard. My dinner was served without fries, even though it was on menu, soon rectified. Waited a long time for drinks order. One bed in room 52 was awful, springs have gone. My husband, who is disabled, said it was the worst bed he had ever slept in.
Loved where it was situated. The breakfast was great
Stayed in August 2023
Reviewed: 28 August 2023
Deborah
United Kingdomno litter bins outside , balcony’s shabby . loved everything else x
loved location !. staff very helpful and pleasant esp Chelsea, Debbie and Jay ! thank you 😊. rooms were nice and clean , balcony bit shabby . food was nice , breakfast excellent choice , we were allowed to take our buffet breakfast into bar area , and our dog was allowed in there . dog friendly . no litter bins around though , only cigarette dispensers x would return . good value for money .
Stayed in August 2023
Reviewed: 28 August 2023
Arthur
United KingdomWall paper was peeling off
Very good options well laid out with excellent service
Stayed in August 2023
Reviewed: 28 August 2023
Shane
United KingdomMattress on bed was old and worn. Not comfortable at all and didn't sleep well.
Lovely location, a fair price and good inclusive breakfast.
Stayed in August 2023
Reviewed: 27 August 2023
Robert
United KingdomNot well cleaned. Breakfast okay. Busy but then bank holiday. Lift not working.
Able to book on bank holiday, plus we knew what it was. Easy parking and cheap taxi in to town
Stayed in August 2023
Reviewed: 25 August 2023
Brendan
United KingdomThe hotel itself though clean was tired,eg our bathroom door did not fit the doorway having warped. In the morning the coffee at breakfast was undrinkable, being weak and hardly brown. On complaining they put it through the filter again, only making it bitter. Though management was informed the next morning though stronger the coffee was still disgusting.
The location is quiet and peaceful. It's conveniently placed to get to places of interest.
Stayed in August 2023
Reviewed: 24 August 2023
Chris
United KingdomNo air-conditioning in my room.
Comfortable beds with a balcony overlooking the pond. Good self serve breakfast.
Stayed in August 2023
Reviewed: 22 August 2023
Tony
United KingdomCoffee poor
Was ok, plenty of choice - lovely dining room, friendly , helpful staff
Stayed in August 2023
Reviewed: 22 August 2023
Willie
United KingdomLift broke
Stayed in August 2023
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