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  5. Reviews of Carlton Hotel

Reviews of Carlton Hotel

Birkenhead Street, Camden, London, WC1H 8BA, United Kingdom

#923 of 1,010 hotels in London

Guests' Choice

Review Score

Based on 2639 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.2

  • Location

    8.8

  • Facilities

    5.7

  • Staff

    7.5

  • Value for money

    6.3

  • Free WiFi

    6.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 8, 2024

    6.0
    I would stay there again simply because of the location if we wanted to catch the Star to Paris
    • Leisure trip
    • Couple
    • Double Room Ensuite
    • Stayed 3 nights
    • Submitted from a mobile device

    Unfortunately found a cockroach about five minutes after we got to the room.

    Very handy location to catch the Eurostar to Paris.

    Stayed in April 2024

  • Reviewed: May 6, 2024

    5.0
    It provided a room to sleep for the night
    • Business trip
    • Solo traveler
    • Single Room - En Suite
    • Stayed 1 night
    • Submitted from a mobile device

    It was very noisy on the main road although it provided tea and coffee making facilities no tea spoon to stir your tea , the bed was an old spring mattress that was not very comfortable

    It was clean and close to the bus train and tube

    Stayed in May 2024

  • Reviewed: May 6, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    The room was good and clean and tidy

    Stayed in April 2024

  • Reviewed: May 5, 2024

    5.0
    Great location and staff.
    • Leisure trip
    • Couple
    • Double Room Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    Uncomfortable bed and could hear couple next door having sex for 1hr+ NOT want I want to hear when I have to get up at 5.30am!

    Location and pleasant staff.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room Ensuite
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was.musty and had very poor ventilation. The toilet cistern was either leaking or was attracting condensation, which dripped on you whenever you went to the toilet. There was also pooling of water at the bade of the toilet pedestal, which seemed never to go away. A fridge was provided, but not switched on, needed to wait for that to cool down.

    Great.locstion, close to the train station and terrific restaurants in the immediate area. The room was tidied each day which was nice. Lack of shampoo and conditioner seems to be the trend in many of the hotels these days. Pump packs on attached tonthe wall would have been nice.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Single Room - En Suite
    • Stayed 1 night

    Warm water does work for the shower, (at least it worked for the sink), ended up not showering since I just stayed for one night in order to catch the train early the following morning. There is also trash that has not been collected from the room when I started my stay. The window is not soundproof and it was quite loud during the night.

    The cheapest ensuite room near King Cross I can find at the time I booked. Pretty close to the location given the price. Other than location, there's not much to say.

    Stayed in April 2024

  • Reviewed: May 3, 2024

    5.0
    Only needed it to sleep in for 6 hours so that was fine.
    • Leisure trip
    • Family with young children
    • Triple Room - En Suite
    • Stayed 1 night
    • Submitted from a mobile device

    A bit tired

    Near to the station

    Stayed in May 2024

  • Reviewed: May 2, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    Room shabby needs a make over .. Noise from outside was awful all night .

    Location good. Staff were pleasant.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room Ensuite
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed is uncomfortable

    Very close to the strain station

    Stayed in May 2024

  • Reviewed: May 1, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room - En Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Outside noise

    Room

    Stayed in May 2024

  • Reviewed: April 29, 2024

    5.0
    Basic but effective - good as a transit point.
    • Leisure trip
    • Couple
    • Double Room Ensuite
    • Stayed 1 night

    The room was so small that it was hard to move around with 2 adults, one of whom is overweight. If I had been any fatter I would not have been able to squeeze past the basin to get to the toilet in the bathroom.

    The location was excellent for our onward travel and the service was polite and professional.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    6.0
    The room was teeny tiny but clean and everything worked
    • Leisure trip
    • Couple
    • Double Room Ensuite
    • Stayed 1 night

    The room was teeny tiny but clean and everything worked. There was some noise from outside but no fault of the hotel. The staff wanted us to have a good stay

    Stayed in April 2024

  • Reviewed: April 24, 2024

    6.0
    Good for a night
    • Leisure trip
    • Travelers with friends
    • Twin Room en suite
    • Stayed 1 night
    • Submitted from a mobile device

    The room was fairly clean but the hotel is old. Also the room is quite small if you have a big luggage. The bathroom is very small.

    The location is great which is in front of the King’s Cross stations. The staff are good.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    7.0
    I was impressed it was so quiet and tbh clean. Confy beds and pillows. Didn't need much more.
    • Leisure trip
    • Family with young children
    • Quadruple En-Suite
    • Stayed 3 nights

    It was what we expected for what we paid.

    Fantastic location. We had a quadruple room in the building next to the hotel. It was clean and quiet.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    5.0
    Good location poor facilities but very clean
    • Leisure trip
    • Couple
    • Double Room Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    Bed, Wi-Fi access. No breakfast

    Good location for Eurostar

    Stayed in April 2024

  • Reviewed: April 22, 2024

    6.0
    An affordable and comfortable stay
    • Leisure trip
    • Solo traveler
    • Single Room - En Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom unfortunately smelled of smoke and the room was noisy as it faced the main road, so it was difficult to fall asleep with the sounds of traffic and drunk people outside.

    Excellent value for the area, checking in and out was very easy and the staff were pleasant

    Stayed in April 2024

  • Reviewed: April 21, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room Ensuite
    • Stayed 4 nights
    • Submitted from a mobile device

    Tiny room, tiny bathroom . Bathroom lights are motion activated, they go off every 25 seconds and are not very sensitive to motion.

    Very clean , excellent location, accomodating friendly staff let us drop off our luggage early

    Stayed in April 2024

  • Reviewed: April 20, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room - En Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I like looking out side but in windows but sound proof on windows people can't sleep well outside is noisy

    I l8ke the place but plse in my room 47 there is rat I fear rat plse try to kill rats in the rooms plse thank you but very nice place

    Stayed in April 2024

  • Reviewed: April 19, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    There was one bedside lamp but you could not plug it in as the plug socket was in the middle of the wall where the bed was. Not enough plug sockets. I know London is expensive but our room was shabby, I have stayed in better youth hostels

    There was a small lift Great view from the bedroom window Tea and coffee in the room Small double bed but comfortable Very convenient for kings cross station.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    5.0
    Fair experience
    • Leisure trip
    • Solo traveler
    • Single Room - En Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Found some insect in the bath tube

    The place is located is really convenient Simple and convenient check in and check out 24h

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Single Room - En Suite
    • Stayed 1 night

    The shower can be better.

    location is good, the room is good size, but can be more clean.

    Stayed in March 2024

  • Reviewed: April 14, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room Ensuite
    • Stayed 1 night

    Good basic and clean plus very close to Kings Cross and St Pancras international stations

    Stayed in April 2024

  • Reviewed: April 12, 2024

    6.0
    Pleasant
    • Family with young children
    • Double Room Ensuite
    • Stayed 1 night
    • Submitted from a mobile device

    No shower gel. Noisy street.

    Position to kings cross station

    Stayed in April 2024

  • Reviewed: April 12, 2024

    5.0
    Fair
    • Business trip
    • Group
    • Single Room - En Suite
    • Stayed 1 night

    Broken desk under TV, nothing plugged in (fridge, kettle, TV)

    Stayed in April 2024

Showing 1 - 25

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