Chalet Bungalow, Butts Drive, Matlock, DE4 3DJ, United Kingdom
Based on 211 B&B reviews
9.6Cleanliness
9.9
Comfort
9.8
Location
9.3
Facilities
9.7
Staff
9.9
Value for money
9.6
Free WiFi
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 November 2023
John
United KingdomThe breakfast choice and service was very good.
Stayed in October 2023
Reviewed: 3 November 2023
Janet
United KingdomThe location was hilly
Everything was good rooms clean and comfortable, Janet and John were lovely hosts ,and breakfast was spot on
Stayed in October 2023
Reviewed: 24 October 2023
Jeannieann69
United KingdomLocation not perfect but no problem if you drive to it.
Warm (when the heating came on). Hosts very friendly and helpful. Room reasonable size. Useful fridge. Bed and pillows comfy. The lift to the bus station on a very wet morning was much appreciated.
Stayed in October 2023
Reviewed: 8 October 2023
Lynda
GibraltarThere wasn't anything not to like.
Everything. Fantastic stay, lovely welcoming owners. Comfy room, great location.
Stayed in October 2023
Reviewed: 4 October 2023
Barnsley
United KingdomNothing
Lovely b&b comfortable room very good breakfast
Stayed in October 2023
Reviewed: 19 September 2023
Trevor
United KingdomJust can't fault the place
Exceptional stay ,from the time Janet greeted us,until the time we left
Stayed in September 2023
Reviewed: 13 September 2023
Tracey
United KingdomAll great
It was clean, home from home beds very comfortable. Rooms very big plenty of cupboard. Space.
Stayed in September 2023
Reviewed: 10 September 2023
Loren
United KingdomThe welcome from Janet was warm and friendly,the room was ideal comfortable and clean and breakfast was perfect with options to choose from on arrival. In the morning your personalised table was ready and waiting with Sue and Janet on hand to bring beverages of your choice immediately followed by a well cooked and prepared breakfast. We particularly liked the little jars of cereal available so much more hygienic than lots of open boxes and less waste than individual boxes.
Stayed in August 2023
Reviewed: 7 September 2023
Katie
United KingdomIdeal location for anyone staying in matlock, a very short walk to the town, the owners were very accommodating and friendly, the room was very clean and comfortable and breakfast had lots of options and tasty. Would definitely recommend and would stay again
Stayed in September 2023
Reviewed: 4 September 2023
Wendy
United KingdomThe creaking beds and the bedding seemed to cling to us both, took duvet cover off for the second night and slept a bit better Not a great sleep
Lovely, friendly and helpful owners Spotless clean Lovely breakfast Plenty of room and storage Lovely atmosphere Plenty of parking Beautiful view of the castle from our room
Stayed in September 2023
Reviewed: 3 September 2023
Wills404
United KingdomThere wasn't anything which we could fault and we were told if we required anything we were only to ask.
The minute we arrived we felt welcomed, the host was warm and friendly. Our room which was on the ground-floor was spotless and had a huge walk-in shower which was ideal. The bed was comfy and was Queen size. Wi-fi was free, there was tea and coffee making facilities with biscuits and a flat screen TV. The room also contained a fridge for personal use but bottled water and some chocolate bars were also inside which if you wanted you were just asked to leave 50p for a bottle of water and 60p for a chocolate bar. The breakfast in the morning was lovely and service was quick and again the member of staff very friendly. We were lucky with the weather and sat out in the garden in the evening.
Stayed in September 2023
Reviewed: 29 August 2023
Louise
United KingdomNothing, it was all good
Loved the room, the bed was really comfy, the breakfast was excellent and the staff and Janet were really helpful and friendly
Stayed in August 2023
Reviewed: 21 August 2023
Andrew
United KingdomNothing to add
Fantastic hosts Spotless place Quiet but very convenient for town Excellent breakfast Large comfy beds
Stayed in August 2023
Reviewed: 4 August 2023
Anne
New ZealandI have actually already done this, not sure why I have been asked twice for a review.
Friendly host, helpful and chatty. Professional attitude to providing lovely breakfast, goes the extra mile.
Stayed in July 2023
Reviewed: 29 July 2023
Elizabeth
United KingdomNothing
Fabulous PLC
Stayed in July 2023
Reviewed: 28 July 2023
Ann
United KingdomNothing
Janet and John were very welcoming,went the extra mile and our rooms were lovely,clean and comfortable.Great breakfast too.
Stayed in July 2023
Reviewed: 16 July 2023
Christine
United KingdomHaving to leave!!
Stayed for two nights and loved every minute!! The owners are so lovely and made my stay so special. The breaky was amazing too!! I'd definitely recommend and will be going back!!
Stayed in July 2023
Reviewed: 5 July 2023
Judith
United KingdomThere was nothing that we didn't like
We liked Janet and her friend. The breakfast was just what we asked for and really nicely done. The place itself was in a lovely location with a great view of the castle from one of our rooms. It was quiet and peaceful. It was very clean with comfortable beds and a great shower. It was very easy to get into Matlock so in a good position for anyone wanting to visit the Matlock area. All in all a great place to stay. We would highly recommend it.
Stayed in July 2023
Reviewed: 18 June 2023
Chris
United KingdomN/A
Janet & John provided a very warm welcome and nothing was too much trouble . Our room was spacious, clean and we also had the benefit of a safe and a small fridge. The breakfast was excellent every day while the garden area provided ample seating to sit and relax in the evenings. All in all superb value for money and we will be back!
Stayed in June 2023
Reviewed: 12 June 2023
Nadia
United KingdomRoom was a little too warm as it was facing the sunny side, which would not be an issue for most of the year 😅
Lovely easy going hosts, good size room and bathroom, great to have a mini fridge in the room. Loved the view of the castle and a huge window.
Stayed in June 2023
Reviewed: 5 June 2023
Chris
United KingdomJanet and staff were so friendly, polite, helpful, and an awesome breakfast. Very comfortable and quiet accommodation would recommend to friends and family. Would return if we ever go back to Matlock. Thanks, Chris & Sue
Stayed in June 2023
Reviewed: 2 May 2023
Owain
United KingdomHad the pleasure of staying at Castle Green B&B over the weekend, using as a base for touring the Peak District by motorcycle. The B&B itself is fantastically located; being close enough to Matlock town centre that the town's shops and restaurants are within easy walking reach, while being remote enough to be away from any congestion and awoken by birdsong in the morning. The rooms are furnished to a high standard, with the upper rooms offering a great view of the local castle. The addition of a [silent] fridge and room safe were also nice touches. Stand-out for me was the English breakfast, which was cooked to perfection each day and served as an ideal start for our days of two-wheeled adventures. Finally the hosts, Janet and John, who are amazingly kind and friendly, and went above and beyond to assist in some mechanical issues that put said adventuring in jeopardy. Will be back, 7/5 stars! :)
Stayed in April 2023
Reviewed: 12 April 2023
Christine
United KingdomNothing all good!
Everything was amazing!
Stayed in April 2023
Reviewed: 6 November 2022
Karen
United Kingdomgreat location near a great little pub down the road. friendly owners
Stayed in November 2022
Reviewed: 2 November 2022
Martin
United KingdomI don't think there is anything not to like to be honest.
Everything! Janet & John are excellent hosts with great local knowledge and really good kind people. Very good breakfast with great choice. The room was warm clean and comfortable with very good facilities. Great car parking. The location is quiet.
Stayed in October 2022
Yeovil, UK
Mérignac, France
Vienna, Austria
Arad, Israel
Vasiliki, Greece
Protaras, Cyprus
Deiva Marina, Italy
Manuel Antonio, Costa Rica
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content