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  5. Reviews of Chilston Park Hotel

Reviews of Chilston Park Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Sandway, Lenham, ME17 2BE, United Kingdom

#1 of 4 hotels in Lenham

Guests' Choice

Review Score

Based on 80 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    7.9

  • Free WiFi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 16, 2024

    8.0
    Overall fine but pretty costly for what it is.
    • Leisure trip
    • Couple
    • Executive Double Room - Mews
    • Stayed 1 night

    The coach house rooms are old and frankly a bit dated in decoration and cleanliness after many years of use. The main sitting area is overcrowded with chairs and sofas, spoiling the ambiance. Breakfast self service pretty basic But the menu offers good and reasonable value. Being presented with a loud, "this is what it will cost" at the reception desk when checking in (in front of my wife, on Valentines night) when I had clearly booked and knew the cost) was a pretty poor and unprofessional approach. Dinner bill also presented to my wife at 10 30 pm during the few moments when I had gone to the Gents, also pretty daft. She did sign for it and as it happened a few extra drinks had been put on the bill from another table, I noticed this when settling up in the morning - there was no argument and Hotel staff dealt with the matter quickly.

    Lovely Georgian country house. The staff were friendly and in the main efficient and polite. They worked hard on a busy Valentine evening and we felt well looked after (But see below). Bed comfy and the restaurant food was very well presented and of a high quality. Drinks menu good and wine list reasonable and good overall.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    9.0
    Peaceful, relaxing and highly recommended
    • Leisure trip
    • Couple
    • Classic Double Room - Mews
    • Stayed 1 night
    • Submitted from a mobile device

    The only small complaint we had was that the mini-fridge kept whirring overnight but everything else more than made up for that.

    The staff were very friendly and accommodating to my partner and I. We stayed in the Victoria room, which was beautiful. The food for dinner was brilliant and the area is so peaceful and relaxing. We stayed as a birthday celebration for my partner and the staff made a "Happy Birthday" plate with sweet treats, which was a lovely surprise for him. We spent the morning walking around the grounds and the lake is beautiful, even in the rain and cold. We would recommend this hotel to anyone.

    Stayed in February 2024

  • Reviewed: December 9, 2023

    7.0
    Excellent staff a real 10 out 10 for their attentive team
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom very dated - Too many potholes as you got closer to the hotel especially in the gravel area outside the hotel.

    Beautifully decorated for the festive season

    Stayed in December 2023

  • Reviewed: September 21, 2023

    8.0
    It was for a special occasion with dear friends celebrating their 40th anniversary and we decided to stay on for a few n
    • Leisure trip
    • Couple
    • Deluxe Double Room - Manor
    • Stayed 2 nights
    • Submitted from a mobile device

    There is nothing we did not like!

    Lovely rural area with plenty of walks in and around the property. Not far from other places too visit by car.

    Stayed in September 2023

  • Reviewed: August 29, 2023

    9.0
    Great stay
    • Leisure trip
    • Family with young children
    • Classic Double Room - Mews
    • Stayed 1 night
    • Submitted from a mobile device

    Booking online search

    Great services and room was very comfortable

    Stayed in August 2023

  • Reviewed: January 9, 2023

    8.0
    A lovely traditional hotel for a short countryside break
    • Leisure trip
    • Family with young children
    • Classic Double Room - Mews
    • Stayed 3 nights
    • Submitted from a mobile device

    One minor quibble would be the lack of any leisure facilities such as a gym. Also, my room (Tulip) was a bit on the noisy side and the bed mattress was a bit too soft for my liking. The hotel could do with a lick of paint and a bit of TLC in places.

    We had an enjoyable 3-night stay at this property. Great food, lovely rural location and very pleasant helpful staff. Lenham is a cute village. Other pretty villages are not too far away by car. Leeds Castle is worth a visit.

    Stayed in January 2023

  • Reviewed: October 25, 2022

    9.0
    lovely Matt, super skills from one so young
    • Business trip
    • Couple
    • Classic Double Room - Mews
    • Stayed 1 night

    top notch great happy and fun man sorting coffee

    Stayed in October 2022

  • Reviewed: October 5, 2022

    9.0
    beautiful place, wonderful staff, and a really special room. will definitely return
    • Leisure trip
    • Solo traveler
    • Classic Double Room - Mews
    • Stayed 1 night
    • Submitted from a mobile device

    arrived late around 10:30pm on a rainy Friday evening after a 10hour drive from France. Room service had practically no food to offer. Tough given the isolated location of the property

    staff, location & the room (Tudor)

    Stayed in October 2022

  • Reviewed: September 17, 2022

    9.0
    Great location and great staff
    • Leisure trip
    • Couple
    • Superior Double Room - Manor
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were very pleasant and attentive making sure our stay was amazing. Wish we had more time to enjoy and explore the amazing grounds.

    Stayed in September 2022

  • Reviewed: August 22, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Double Room - Mews
    • Stayed 1 night
    • Submitted from a mobile device

    The room was excellent. The breakfast was very good too.

    Stayed in July 2022

  • Reviewed: July 31, 2022

    9.0
    location was really great and the place is wonderful
    • Leisure trip
    • Family with young children
    • Executive Double Room - Mews
    • Stayed 1 night
    • Submitted from a mobile device

    all was great

    location is great! stuff were wonderful and the room was amazing!

    Stayed in July 2022

  • Reviewed: July 18, 2022

    9.0
    Charming place and lovely service.
    • Business trip
    • Group
    • Classic Double Room - Mews
    • Stayed 1 night

    Comfy bed, beatiful area, very nice service Breakfast was really tasty, but portion could be bigger. Large and interesting selection of dishes.

    Stayed in June 2022

  • Reviewed: July 16, 2022

    9.0
    Enjoyed the bedroom and all the outside space and the lake.
    • Leisure trip
    • Couple
    • Deluxe Double Room - Manor
    • Stayed 1 night
    • Submitted from a mobile device

    All ok

    Breakfast was fine

    Stayed in July 2022

  • Reviewed: July 14, 2022

    8.0
    very good and really helpful staff
    • Business trip
    • Solo traveler
    • Classic Double Room - Mews
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast is table service only which can be a bit slow/awkward for things like juice, toast, cereal

    Stayed in July 2022

  • Reviewed: February 11, 2022

    7.0
    Good
    • Business trip
    • Solo traveler
    • Classic Double Room - Mews
    • Stayed 3 nights

    Food was ok but not exceptional and this is what lowered the overall scores of my ratings.

    location is amazing, beautiful scenery. Staff was very friendly, helpful,

    Stayed in February 2022

  • Reviewed: December 29, 2021

    9.0
    A birthday stay made fabulous by attentive, friendly & well trained staff, with great room (Camelot).
    • Leisure trip
    • Couple
    • Classic Double Room - Mews
    • Stayed 1 night
    • Submitted from a mobile device

    A tad expensive, even though the food was excellent. The room first offered was Acceptable for a High price, glad we asked to move.

    Friendly & helpful staff. Camelot room was very clean, well presented, spacious & comfortable. it was a birthday trip & the staff we at “above & beyond” with a Happy Birthday in the room. Exceptionally well cooked & well presented food. Staff attentive, friendly, welcoming & professional

    Stayed in December 2021

  • Reviewed: September 20, 2021

    8.0
    Very nice
    • Leisure trip
    • Couple
    • Classic Double Room - Mews
    • Stayed 1 night
    • Submitted from a mobile device

    The price

    Surroundings. Village. Food. Area.

    Stayed in September 2021

  • Reviewed: July 14, 2021

    7.0
    I had an enjoyable stay. Lovely food and good service.
    • Leisure trip
    • Solo traveler
    • Classic Double Room - Mews
    • Stayed 1 night
    • Submitted from a mobile device

    Having stayed before I knew that bedrooms are themed. I stayed in Byron where there is NOTHING in the slightest Byronic. No grab handles in bathroom. Shampoo but no bath /shower stuff. (Soap lovely) A nice touch to have sweeties and flowers but being a hot day flowers dead and chocolate melted!! Compared with previous visit room didn't live up to expectations

    Having stayed before I knew the location. The grounds are lovely. Staff efficient and friendly.

    Stayed in June 2021

  • Reviewed: July 11, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room - Manor
    • Stayed 4 nights
    • Submitted from a mobile device

    Plumbing is ready for update

    Staff excellent and obliging

    Stayed in June 2021

  • Reviewed: June 7, 2021

    9.0
    Great hotel, great staff very polite
    • Leisure trip
    • Couple
    • Superior Double Room - Manor
    • Stayed 1 night
    • Submitted from a mobile device

    Not much point in a mini bar if it’s not stocked!

    Excellent size room

    Stayed in June 2021

  • Reviewed: October 24, 2023

    10
    A very enjoyable and comfortable stay. The restaurant and food was excellent.
    • Leisure trip
    • Couple
    • Superior Double Room - Manor
    • Stayed 2 nights

    The teapot should have had 2-3 tea bags in instead of 1.

    The English Breakfast was excellent.

    Stayed in October 2023

  • Reviewed: September 1, 2023

    10
    Perfect!
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were amazing for me and my partner. This was a last minute booking that we really needed for our anniversary as we did book something prior and got let down! Blessing in disguise, will 100% return, could be our new place to go for anniversaries!

    Stayed in September 2023

  • Reviewed: July 20, 2023

    10
    Perfect wedding eve stay! Couldn't fault!
    • Leisure trip
    • Couple
    • Superior Double Room - Manor
    • Stayed 2 nights

    Nothing could have been better, we are over the moon with the service, the food was fantastic, the comfort was great, location was picturesque.

    I am blown away by the service we received! We attended the Chilston Park Hotel for my wedding stay and the staff couldn't do more for us. We were upgraded free complimentary which was so generous and then also offered late check out and breakfast was served to us later as we slept in due to a late night on our wedding night which again was a lovely gesture.

    Stayed in July 2023

  • Reviewed: July 19, 2023

    10
    Amazing place ,lovely staff
    • Leisure trip
    • Couple
    • Executive Double Room - Mews
    • Stayed 1 night
    • Submitted from a mobile device

    Everything, the rooms were amazing and the staff superb

    Stayed in June 2023

Showing 1 - 25

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