Bridge Street, Swindon, SN1 1BT, United Kingdom
#14 of 19 hotels in Swindon
Guests' ChoiceBased on 450 hotel reviews
7.5Cleanliness
8.3
Comfort
8.1
Location
8.1
Facilities
7.9
Staff
8.5
Value for money
8.1
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
Ziad
United KingdomThe left was broken
Polite staff
Stayed in May 2024
Reviewed: April 30, 2024
Lester
United KingdomHotel surrounded by road works due to Council redevoloping area. Difficult for pedestrians to approach hotel and locate entrance. Lift wasn't working. Two flights of stairs with luggage late at night with an injured ankle wasnt fun. At Departure time I had to extend time due lift being out of use and walk to station difficult.
Hotel good value. Breakfast good. Clean and tidy. Bathroom too. Good bright and airy room.
Stayed in April 2024
Reviewed: December 20, 2021
Pery
United KingdomThat we found cannabis in our room so shows the room wasn’t tidy or hasn’t been tidied properly
Really nice place lovely room (in the end) and nice breakfast and perfect location for what we stayed there for
Stayed in November 2021
Reviewed: December 4, 2021
Hayley
United KingdomCar park not available although off site parking was offered. The sofa bed was the most uncomfortable bed ever.....kids couldn't sleep on it so I ended up giving the double bed to them and trying to sleep on the sofa bed myself.
Room was clean and tidy. Breakfast was great
Stayed in November 2021
Reviewed: November 28, 2021
Jitender
United Kingdomparking is not available onsite. We parked on the side street and got a parking ticket.
clean property, welcoming staff.
Stayed in October 2021
Reviewed: November 21, 2021
Mike
United KingdomStaff happy and very helpful. Top quality reception area, and room was very clean
Hotel upgrade completed..looks fantastic and ideally situated for great weekend
Stayed in November 2021
Reviewed: November 20, 2021
Linda
United KingdomExcessive traffic noise from outside
Stayed in September 2021
Reviewed: November 19, 2021
Hayley
United KingdomThe staff were exceptionally nice to us, as we had been displaced from an alternate site and needed late night accomodation. They were very welcoming and nice with my children.
Stayed in October 2021
Reviewed: November 14, 2021
Lisa
United KingdomA item of clothing was left by the guests before us
Friendly staff
Stayed in November 2021
Reviewed: November 12, 2021
Lisa
United KingdomWould of been better if we'd had a fridge in the room and closer parking.
Really handy hotel for both the outlet and the town centre. All staff were friendly and helpful.
Stayed in November 2021
Reviewed: November 11, 2021
David
SpainBreakfast
Bathrooms
Stayed in November 2021
Reviewed: November 10, 2021
Soo
Hong Konglocation
Stayed in November 2021
Reviewed: November 10, 2021
Malcolm
United KingdomAll the staff were friendly, the room was clean and comfortable ant there was a decent breakfast.
Stayed in November 2021
Reviewed: November 8, 2021
Catherine
United KingdomSome staff seemed quite rude to each other infront of me.
Comfy bed, most staff friendly, very clean.
Stayed in November 2021
Reviewed: November 6, 2021
Barron
United KingdomThe staff were a little unhelpful and rude on arrival a lady was dealing with us and just wandered off to help another colleague leaving us stood there we have never stayed with holiday Inn before so weren't aware of the process for breakfast we had to ask where we had to go etc and we weren't aware the restaurant at the hotel was open on the first night as we weren't told. The bed was uncomfortable and the shower didn't work properly spraying in different directions the soap dispenser was broken on arrival that was fixed the following morning and the bath plug didn't even fit in the plug hole. The room also wasn't light enough if you were sat on the sofa bed there wasn't much light
The room was clean and when we reported the broken soap dispenser it was repaired the following morning. The room was spacious.
Stayed in November 2021
Reviewed: November 5, 2021
Peter
United KingdomClean warm And good location
Stayed in November 2021
Reviewed: October 31, 2021
Andrew
United Kingdomwas not able to park at hotel due to building work and was expected to pay for alternative parking although this was discounted. breakfast flow/layout was poor, seemed disorganised in layout.
very large comfortable bed and was quiet, breakfast very nice.
Stayed in October 2021
Reviewed: October 31, 2021
Rony
United Kingdomroom was a bit small and congested. with double plus extra sofa bed. No parking on site. had to park on the station long stay.
good location, nice breakfast
Stayed in October 2021
Reviewed: October 31, 2021
George
United KingdomOne lift was broken Toilet flush was inadequate
Breakfast staff really helpful
Stayed in October 2021
Reviewed: October 31, 2021
Alan
United KingdomThe mattress was a little uncomfortable, a bit to hard. One of the lifts was intermittently not working only leaving 1 for everyone to use, at busy times a little annoying.
Breakfast was good, plenty of choice. Building felt secure, using your room key to access the floors from the lift. Very close to the train station and shops.
Stayed in October 2021
Reviewed: October 30, 2021
Aveen
IrelandThe smell of sewerage in reception and the broken lift. Had asked for 2 rooms together- one was one the 2nd floor, the other the 5th
The location and staff were fantastic
Stayed in October 2021
Reviewed: October 30, 2021
Magill
United KingdomThe toilet constantly running but sorted it , and the window really rattled with the wind, found room small for 4 of us have stayed at hotel before but was a bigger room, needs extra pillows in room and when arrived only two large towels to four people did ask reception but was only one spare
Bed was comfortable and tea bits was filled up to correct amount of people
Stayed in October 2021
Reviewed: October 29, 2021
Richard
Bulgariarooms were great. breakfast ok but no vegan options.
Stayed in October 2021
Reviewed: October 28, 2021
Lindsay
United Kingdomclose to everything, clean and comfortable
Stayed in October 2021
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