Reviews of Holiday Inn Express London-Hammersmith, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
124 King Street, Hammersmith and Fulham, London, W6 0QU, United Kingdom
#435 of 1,010 hotels in London
Guests' ChoiceReview Score
Based on 4077 hotel reviews
8.0Score breakdown
-
Cleanliness
8.3
-
Comfort
8.2
-
Location
8.7
-
Facilities
8.0
-
Staff
8.6
-
Value for money
8.0
-
Free WiFi
8.8
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: May 8, 2024
Christopher
South Africa103 Reviews21 helpful votes8.0“Budget stay doesn’t disappear”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 7 nights
- • Submitted from a mobile device
No security. Staff. Dirty Carpets
Location. Bed comfort. Breakfast
Stayed in May 2024
-
Reviewed: May 7, 2024
Emelia
United Kingdom1 review7.0“decent hotel in london”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 1 night
the breakfast did not have many options, but the croissants were decent.
the people working at the front desk were very nice and the room was good for the money.
Stayed in April 2024
-
Reviewed: May 7, 2024
Richard
United Kingdom2 Reviews7.0“Good location and we did had a nice stay and a warm welcome.”- • Leisure trip
- • Couple
- • Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast needs to be spread out more and better access to the plates. Also the sheets are not big enough and can hear everything outside.
The hospitailty of the staff very welcome and kind. The happy hour.
Stayed in May 2024
-
Reviewed: May 5, 2024
Greg
United Kingdom53 Reviews2 helpful votes7.0“Good for central London.”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 2 nights
while there were no issues this was pretty much a standard chain hotel but because this is a Zone 1/2 London hotel pricing is the price elsewhere you would be paying for a high end chain hotel, Comparatively to other Chain hotels in a similar area of London this hotel is good value still doesn't change the fact that most places in the UK I could get nearly an entire week for the price of 2 nights here.
decent wifi and reliable, decent sized room, room in good repair, staff friendly, good location for what I needed and public transport links, decent tv and selection on tv
Stayed in April 2024
-
Reviewed: May 3, 2024
Dee
United Kingdom18 Reviews9.0“Great location, clean convenient hotel, with helpful, pleasant staff”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
Nothing at all
Really polite helpful staff. Breakfast was marvellous lots of choices
Stayed in April 2024
-
Reviewed: May 1, 2024
Joanne
United Kingdom7 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Would have liked an extra chair in our room. Only one chair for 2 people. Also, no fridge.
Very clean, efficient and good value for money.
Stayed in April 2024
-
Reviewed: April 29, 2024
Mateusz
Poland24 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 3 nights
The hotel is located in the heart of London Hammersmith. This gives guests easy access to the underground as well as plenty of nice places to go out to in the evening. For a capital city the surrounding is relatively quiet. Room was very tidy, breakfast tasty and overall impression was very good.
Stayed in April 2024
-
Reviewed: April 29, 2024
Luca
Italy47 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast too much simple with low variety Room extremely small
Location Distance to Metro
Stayed in April 2024
-
Reviewed: April 28, 2024
David
United Kingdom4 Reviews8.0“Enjoyable”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast time - items were not filled up very quickly
Location - friendly staff
Stayed in March 2024
-
Reviewed: April 28, 2024
Erdin
Turkey26 Reviews7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
The heater was not working, they had to change our room. But it was not working for the second room either, so we had to move to a third room. The staff was really helpful, thanks.
Stayed in April 2024
-
Reviewed: April 26, 2024
Annmarie
Canada5 Reviews1 helpful vote8.0“I would return for the breakfast alone.”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 1 night
It was basic. It was fine.
Breakfast was incredible. I loved how environmentally aware the breakfast set up was. It was a busy day but everyone was very polite.
Stayed in March 2024
-
Reviewed: April 26, 2024
Raymond
United Kingdom5 Reviews8.0“Although a little further away than we would’ve liked for the marathon, ideal for quiet nights”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
Bathroom a little jaded eg - Grouting on floor tiles missing Toilet flush not working properly Sink plug not working properly Bottom of shower sealant needs attention
Quiet, good sleep. Breakfast adequate. Room clean and comfortable.
Stayed in April 2024
-
Reviewed: April 24, 2024
Edgar
United States of America3 Reviews8.0“Good location for a fair price”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Breakfast was the same everyday.
Train station was easy to locate from hotel.
Stayed in April 2024
-
Reviewed: April 23, 2024
Sarah-louise
United Kingdom2 Reviews9.0“Fabulous stay really enjoyed ourselves”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Shame we couldn't have our breakfast as we had to leave earlier to get underground and get on train in morning
Location was fabulous from train station to apollo all within walking distance
Stayed in March 2024
-
Reviewed: April 22, 2024
David
United Kingdom67 Reviews19 helpful votes7.0“Budget accommodation close to Hammersmith with the benefit of the brand.”- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
For the price, bedding and pillows could be more comfortable.
Decent hotel walking distance from Hammersmith Tube station. Nothing fancy - you know what you’re getting.
Stayed in February 2024
-
Reviewed: April 22, 2024
Tracy
Guernsey35 Reviews12 helpful votes8.0“Perfect for a one night stay, would stay at the hotel again if in this area of London.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Shower control was stiff - I couldn't move it to the hot setting but my husband managed to. Room 328. Also, had a very high step!
Staff member at check in was very friendly and informative. Liked the fact that there was an abundance of water and tea/coffee available. Nice atmosphere!
Stayed in April 2024
-
Reviewed: April 22, 2024
Oda
Norway5 Reviews8.0“Perfect for a weekend trip”- • Leisure trip
- • Couple
- • Double Room - Disability Access
- • Stayed 2 nights
The breakfast was a little simple and could have had a better selection.
Great location on a high street with several shops and places to eat. Spacious room with decent standard. TV, iron and ironing board, tea, coffee and kettle. Our room was wheelchair accessible. I wish there would have been a mini fridge.
Stayed in April 2024
-
Reviewed: April 19, 2024
Christine
United Kingdom27 Reviews5 helpful votes8.0“Excellent location staff friendly”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The shower was a little temperamental
Breakfast was excellent and we were in an excellent location for our concert
Stayed in March 2024
-
Reviewed: April 16, 2024
Roslyn
United Kingdom3 Reviews8.0“Exactly as hoped and expected - functional, no frills”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
Both lifts working would have been handy - only one was working which made for quite a bit of waiting around for small lift - communal areas were a bit gloomy
Staff were helpful with hints, tips and advice re concert venue and kind letting us leave our luggage. our room was clean and comfortable
Stayed in February 2024
-
Reviewed: April 15, 2024
Allison
United Kingdom12 Reviews2 helpful votes9.0“Great value Hotel with easy access to the Apollo and the City”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Nothing
Great Location, easy 10 min walk to the Apollo and access to the Tube if you want to go into the City. Hotel attached to a Weatherspoon's so always somewhere to go for a cheap drink. Hotel staff were exceptional friendly, room was clean and bed comfortable.
Stayed in April 2024
-
Reviewed: April 15, 2024
Alice
United Kingdom16 Reviews6 helpful votes8.0“Great trip to London”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Very small thing but juice at breakfast would be nice cold
Perfect location for a gig at the Apollo and close to the tube to visit central London. Lots of shops and restaurants near by. Breakfast was delicious and lots of variety to choose from. We had everything we would need.
Stayed in April 2024
-
Reviewed: April 14, 2024
Carole
United Kingdom1 review8.0Very Good- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
I'm vegan no hot food in the breakfast other than toast and beans
Brilliant location for going to Hammersmith apollo and also in to Central London
Stayed in March 2024
-
Reviewed: April 12, 2024
Simon
United Kingdom2 Reviews9.0“Very happy”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
No draught lagar
Very good, comfortable bed clean and friendly staff
Stayed in April 2024
-
Reviewed: April 11, 2024
Gabriela
Czech Republic1 review1 helpful vote9.0Wonderful- • Business trip
- • Group
- • Twin Room
- • Stayed 2 nights
there was NO CHEESE for breakfast, not a single slice of cheddar to go on toast, only bacon or sausages...otherwise, it was all good. It's not that expensive to add cheese and ham, is it?
lovely rooms, good location
Stayed in March 2024
Guests also reviewed these properties:
-
Gasthof BärenHabkern, Switzerland
-
Hotel SimsekFinike, Turkey
-
STF Lasätter GårdJönåker, Sweden
-
Villa Haidacher Relax & Lifestyle ApartmentsZell am Ziller, Austria
-
Gardabær Sea View ApartmentGarðabær, Iceland
-
Hotel MiravalMontería, Colombia
-
Lynnaya Urban River ResortSiem Reap, Cambodia
-
Oceanview Villa 082Protaras, Cyprus
