Reviews of Holiday Inn London Gatwick - Worth, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Crabbet Park, Turners Hill Road, Worth, Crawley, RH10 4SS, United Kingdom
#2 of 12 hotels in Crawley
Guests' ChoiceReview Score
Based on 1763 hotel reviews
8.1Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
8.0
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Facilities
8.4
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Staff
8.7
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Value for money
8.0
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Free WiFi
8.4
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Reviewed: May 5, 2024
Chloe
United Kingdom16 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
Spacious clean and comfortable room, perfect for the night before a flight and the taxi journey was ordered by the staff who were very helpful.
Stayed in April 2024
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Reviewed: May 4, 2024
Ruth
United Kingdom4 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room with Single Sofa Chair
- • Stayed 1 night
- • Submitted from a mobile device
Paintwork a bit tired
Swimming pool next door
Stayed in April 2024
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Reviewed: May 4, 2024
Giovanna
United Kingdom2 Reviews8.0“It was overall a pleasant stop gap before heading to the airport. I would recommend it.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
The breakfast is far too expensive for a bowl of cereal and a coffee. It should at least have some grading of prices. Would have been nice to have different coffee in the room and perhaps biscuits (?)
It was clean and near to the airport - that was a bonus Good parking available - which diminished the stress of having to find a space when we arrived Staff very pleasant and helpful - which included reception and restaurant staff Restaurant was open at a reasonable time for breakfast
Stayed in April 2024
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Reviewed: May 1, 2024
Mark
United Kingdom3 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
nothing to say
Great location and very polite staff,the range of food for breakfast was great
Stayed in April 2024
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Reviewed: May 1, 2024
David
United Kingdom1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with Single Sofa Chair
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Receptionist (lady/ not very tall) was exceptionally helpful, friendly an welcoming. We were a bit stressy due to other factors. She was lovely. Food and waiting staff also good.
Stayed in April 2024
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Reviewed: April 30, 2024
Kathy
United States of America4 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room with Single Sofa Chair
- • Stayed 2 nights
- • Submitted from a mobile device
Bed and sofa bed was hard/uncomfortable.
Very good food and staff was great
Stayed in April 2024
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Reviewed: April 30, 2024
Bryony
United Kingdom6 Reviews9.0“A very good stay the night before an early flight”- • Business trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Restaurant and bar prices were perhaps on the steep side, but to be expected when associated with the Airport
Modern and refurbished with generously sized room. Staff were all very friendly, and it’s well located for the airport/airport parking
Stayed in April 2024
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Reviewed: April 29, 2024
Robert
United Kingdom2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Executive Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Hollie at reception was very helpful and had good communication and knowledge of events around the area also very helpful in getting things done
Stayed in April 2024
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Reviewed: April 26, 2024
Yevgeny
Israel6 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Single Sofa Chair
- • Stayed 1 night
- • Submitted from a mobile device
A bit far from the airport. Actual price for taxi was 28£ (instead of 18£). The breakfast was ok, diverse, but not very tasty though.
Welcoming staff. They prepared a pancake for our children upon request.
Stayed in April 2024
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Reviewed: April 24, 2024
Shelley
Canada67 Reviews7 helpful votes8.0“Friendly, quiet and comfortable.”- • Leisure trip
- • Family with young children
- • One-Bedroom Suite
- • Stayed 1 night
- • Submitted from a mobile device
Not much. Sofabed seldom makes a comfortable seat to read or watch TV..
Great front desk staff. Comfortable large room ... maybe an upgrade to suite. Good bed, quiet. A good meal in the restaurant.
Stayed in April 2024
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Reviewed: April 24, 2024
Julie
United Kingdom1 review8.0Very Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
Needed to be up early as had to be at the airport at 5am, when turning on the kettle to make coffee it tripped the electric so room was in darkness and could not see to do anything. Rang reception and they had it sorted within 5mins of contacting them.
Stayed in April 2024
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Reviewed: April 21, 2024
Troy
United Kingdom7 Reviews7.0“Convenient place for the family to meet up ahead of our flight the next day.”- • Leisure trip
- • Family with young children
- • Double Room with Single Sofa Chair
- • Stayed 1 night
- • Submitted from a mobile device
The chair bed in the room was very uncomfortable to sleep on. We had to pad it with the quilt and pillows.
Convenience for gatwick airport
Stayed in March 2024
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Reviewed: April 20, 2024
Margaret
United Kingdom14 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
A clean and comfortable room and bed.
The check in was confusing and we were over charged for our stay. But this was subsequently corrected when we queried the charge.
Stayed in April 2024
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Reviewed: April 19, 2024
Andrew
United Kingdom20 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Prices
Everything
Stayed in April 2024
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Reviewed: April 16, 2024
Ginyol
United Kingdom1 review8.0Very Good- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There was a function of some sort. My room was very noisy because of this. However, I told the receptionist and they moved me to a quiet room.
The room was comfortable and a nice temperature. The bed was good and the bathroom clean.
Stayed in April 2024
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Reviewed: April 15, 2024
Christine
United Kingdom42 Reviews1 helpful vote9.0“Great choice for clean comfortable stay close to airport”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
From our limited and short experience it fulfilled our expectations
For price and location this is an excellent choice. Spotlessly clean, comfy beds and nice linen. Ours was very brief stay so we didn’t use any of the facilities. Reception staff were very welcoming even at the late hour we arrived.
Stayed in March 2024
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Reviewed: April 15, 2024
Chris
United Kingdom6 Reviews9.0Wonderful- • Business trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing I didn't like. Loo brush should be in bathrooms
Restaurant and bar area
Stayed in April 2024
-
Reviewed: April 14, 2024
Tim
Spain41 Reviews3 helpful votes7.0“Could be much better”- • Business trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Expensive. Restaurant way too pricey. In the room no usb charging.
Clean, welcoming
Stayed in April 2024
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Reviewed: April 14, 2024
Alan
United Kingdom6 Reviews7.0“Good hotel, good location”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Costs, parking £12.50 per day, no matter how long you are there, but standard for London I guess.. Cost of hotel seemed a lot when considering hotel was basically exactly same as other hotels like P inn, reading the hotel information made it seem that a 9 million revamp was going to be that bit better than most, it wasn't really, but more of the same. Not enough toiletries in room in that they are attached to the wall, ok if showering but need to keep getting up and down if in the bath. Reception staff courteous and efficient if not warm and welcoming. Loads of emails before visit about parking cost and some type of damages deposit of £50, although that never got taken, but only had this information after booking, which I couldn't cancel anyway if I disputed these additional costs, didn't notice this info before booking.
Good location, not too far from Gatwick. Parking was easy and plentiful. Food was great, breakfast well cooked and plenty of choice. Room was comfortable. Staff in restaurant were friendly and helpful. Everything was clean and tidy.
Stayed in April 2024
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Reviewed: April 12, 2024
Kerry
United Kingdom12 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and Single Sofa Chair
- • Stayed 1 night
room was shabby
good location, well set up room
Stayed in March 2024
-
Reviewed: April 7, 2024
Dmytro
Poland25 Reviews1 helpful vote7.0Good- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Lack of hood in bathroom , lack of toilet brush , window not open in room
Breakfast , staff
Stayed in January 2024
-
Reviewed: April 6, 2024
Clare
United Kingdom1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Had to pay for parking and 12.50 is quite a lot for 1 night
Clean and comfortable large room
Stayed in April 2024
-
Reviewed: April 5, 2024
Leanne
United Kingdom10 Reviews1 helpful vote9.0“Fulfilled our purpose - really enjoyed our short and brief stay”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The bath was quite small and slippery, although shower curtain was positioned in the bath as stated on the sign it still flooded the bathroom
Great location, able to check in after a midnight flight, very comfy beds and pillows
Stayed in April 2024
-
Reviewed: April 2, 2024
Joan
United Kingdom58 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Good restaurant... Good staff.
Stayed in April 2024
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