Stockwell Street, Central Glasgow, Glasgow, G1 4LW, United Kingdom
#45 of 80 hotels in Glasgow
Guests' ChoiceBased on 5548 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.8
Facilities
8.3
Staff
9.0
Value for money
8.4
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 9, 2024
Mark
United States of AmericaNothing.
The front desk staff were outstanding! Breakfast was great as well.
Stayed in May 2024
Reviewed: May 9, 2024
John
United KingdomBed on the small side
friends helpful staff
Stayed in May 2024
Reviewed: May 8, 2024
Leslie
United KingdomSmall bed in room, needed more pillows but staff were quick to bring spare ones to the room
Good location, friendly staff, nice breakfast, very clean
Stayed in May 2024
Reviewed: May 7, 2024
John
United KingdomNo negatives
Great location and friendly staff
Stayed in February 2024
Reviewed: May 7, 2024
Joseph
United KingdomCleanliness and all the facilities worked
Stayed in May 2024
Reviewed: May 6, 2024
Susan
United KingdomQuiet
Stayed in May 2024
Reviewed: May 5, 2024
Megan
United KingdomBreakfast food was fresh and hot. Good variety and the staff were very polite and helpful.
Stayed in May 2024
Reviewed: May 5, 2024
Daniel
FranceThe facilities (corridors, elevators, etc.) deserve to be better cleaned and some things improved, but didn't affect our stay.
Well located. We had a nice and relatively big room. The room and bathroom were clean.
Stayed in April 2024
Reviewed: May 5, 2024
Dana
RomaniaIt was ok
Stayed in May 2024
Reviewed: May 4, 2024
Allan
NetherlandsGlasgow.
Stayed in May 2024
Reviewed: May 3, 2024
Vule5321
Germanywe missed cold cuts (e.g. salami, cheese, ..) in breakfast area, but even without them the breakfast was fine.
Standard good Holiday Inn Express service. Location was good. Large open parking area just across the hotel. Rooms were clean, comfortable and finely equipped. It was a good base for a small glasgow visit and exploration.
Stayed in April 2024
Reviewed: May 3, 2024
Jelena
CroatiaLocation was great, room was very clean
Stayed in May 2024
Reviewed: May 3, 2024
Nina
OmanDidn't have much luggage space or a shelf to keep cloths, Also no water near the toilet. Break fast was same everyday. Could have a bit of variety
Room and Bed was comfortable. Staff at the reception was very helpful ,Very clean .
Stayed in April 2024
Reviewed: April 30, 2024
Massimo
ItalyBreakfast, Service and dimension of the room.
The Position, very close to the city centre. The price was really convenient.
Stayed in April 2024
Reviewed: April 30, 2024
Claudea
United KingdomThe breakfast was a little bit disappointing but other than that we enjoyed our time.
Stayed in April 2024
Reviewed: April 30, 2024
Tracey
IrelandThere wasn't food obviously available in the bar area, but I did not check. Various websites said small meals are available. No-one appears to use the bar in the evening, it was empty, no atmosphere or music, so not the place to hang around for entertainment, you need to leave the hotel.
Bedroom was good, very clean, looks like not too long since a renovation. Comfortable bed. Breakfast was good, fine at the weekend, but busy on Monday morning, queues and shortage of some foods/juice. That is highlighted as possible if you wait until later in the time window. Location is good. Not quite as close to the main shopping/bar/pedestrian areas as some but just a short walk further, although not a very picturesque walk.
Stayed in April 2024
Reviewed: April 28, 2024
Mark
United KingdomShower only lukevwarm
Location good breakfast good. Staff were excellent.
Stayed in April 2024
Reviewed: April 24, 2024
Joseph
United KingdomAir conditioning in the bedroom so I switched it off
Staff very friendly especially at breakfast. Room was vey comfortable and I enjoyed sleeping in a King Size Bed. Breakfast was very filling and tasty
Stayed in April 2024
Reviewed: April 24, 2024
James
United KingdomI have no issues
The location, the welcoming staff, the breakfast.... I couldn't fault it.
Stayed in April 2024
Reviewed: April 24, 2024
Fabrice
FranceVery standard, no human warm
Clean and standard
Stayed in April 2024
Reviewed: April 23, 2024
Samantha
United KingdomI personally did not like the matters or pillows. I found the mattress to be too firm and the pillows (one softer and one firmer) I just could not get comfy with them.
It was a good location in the city and parking was nearby.
Stayed in April 2024
Reviewed: April 22, 2024
Aaron
United KingdomGood location
Stayed in April 2024
Reviewed: April 22, 2024
Amy
United KingdomI didn’t like that the rush hour traffic can easily be heard in the morning. The water pressure is also relatively low.
I liked that only people staying at the hotel could enter the area leading to the rooms. I also liked the location as it was very close to lots of restaurants and places to do activities.
Stayed in April 2024
Reviewed: April 22, 2024
Irene
United KingdomI would have wanted a safe in the room. One of the duvet covers was torn - this was obviously overlooked by the staff as it was easy to see it.
The breakfasts were generous if uninspirational.
Stayed in April 2024
Stansted Mountfitchet, UK
Nuremberg, Germany
Bad Bocklet, Germany
Porto De Galinhas, Brazil
Midwest City, USA
Rome, Italy
Nungwi, Tanzania
Vale do Lobo, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content