Found the restaurant food disappointing, soup was watery, toastie missing ham and below average. Hair in salad that the waitress watched us pick out and didn't even apologize for. Service was extremely slow and not friendly. Room was very cold, been away out for evening and room was freezing on arrival and uninviting. Radiator was turned up but didn't seem to heat the room.

Room was clean, spacious with good amenities. Reception staff were fantastic Breakfast was excellent

Stayed in May 2024

The glass bathroom surround was off putting.

Clean, tidy and welcoming

Stayed in May 2024

Room was very warm, need to use fan but couldn't keep on all night due to noise of fan. Tv quite small screen Shower leaked onto bathroom floor

Room clean, staff friendly, pool facilities good although could have done with a jacuzzi

Stayed in May 2024

The bed was too hard and not really comfortable.

Everything was so clean. Staff were impeccable and just a lovely vibe!

Stayed in May 2024

Doors to rooms tend to slam shut and quite noisy early in the morning.

Staff were very friendly and super helpful. Our original accommodation had fallen through and the receptionist was very kind and gave us a room upgrade. The meal in the restaurant was lovely and all of the young staff were very nice and helpful.

Stayed in May 2024

Breakfast was very poor. Bacon and square sausage were dry to the point of nearly inedible.

Room was excellent.

Stayed in May 2024

Disable room for a reservation made in advance because they had nothing else left.

Stayed in May 2024

We didn't like the location of our room due to the stairs on the floor. A bit strange and hard to maneuver with luggage.

Staff was great and food in dinning room was very good. Both breakfast and dinner. Front desk check out clerk was very helpful with arranging area taxi for us to airport. We did not use the pool but it looks amazing.

Stayed in April 2024

The room itself way very disappointing. The tv didn’t work, the water pressure in the shower was extremely low and there was only one very small mirror. The overall decor could do with an update but as a whole, it was cleanish, cheap and I was only stopping for one night. I’m sure if I’d have mentioned the tv to the receptionist they would have tried to of fixed it however. We also ate in the restaurant. Again, service was spectacular but I ordered a pizza that was described to have been hand stretched etc. this was also disappointing and tasted like a very basic frozen pizza. My friend had as also disappointed with her pasta.

The staff members were fantastic and exceptionally friendly.

Stayed in May 2024

There was information missing in the room. Time for breakfast and facilities in the hotel. WiFi information so we needed a bit of investigation to figure it al out

Staff was nice food was good.

Stayed in May 2024

The staff were really friendly and helpful. The beds were really comfy and clean.

Stayed in April 2024

Rooms were pretty dated. There was a bit of a walk to the reception, and my phone didn't work in the room to call reception. They said they had satellite TV, but they only had normal TV. It's not a huge thing, but don't claim to have a feature that you don't.

Staff were great. Breakfast was excellent. I am Scot, who lives in Sydney, so I was happy to eat good old-fashioned fry ups most days. There were plenty of other options for continental breakfast, etc. It's a good place for a relatively good price.

Stayed in April 2024

Price on the bar drinks. Bar staff were abrupt

Clean tidy good facilities

Stayed in April 2024

The bar staff weren’t very friendly and the drinks prices were extremely overpriced!

Stayed in April 2024

Room was too Hot, even with the heating turned off, There was a desk fan in the room but that was too noisy for sleeping and had to open the windows and in turn you could hear the busy road noise

Friendly staff at reception and the restaurant

Stayed in April 2024

Has the unfortunate experience of finding a disabled toilet in the leisure area in a right mess. Went to use it and the floor and toilet seat were covered in poo. Staff were very very apologetic and obviously had it cleaned immediately.

Great hotel, been a few times but not been in 6 years! The hotel is lovely, the food lovely and the staff lovely! Also treated myself to an hour long spa treatment, facial and head massage, bliss!

Stayed in April 2024

If the TV was a smart TV so I could stream that would be good. Room too hot. Food took too long to arrive. Breakfast too expensive especially for a child.

Staff were so nice. Room was so comfy. Breakfast was great.

Stayed in April 2024

Only small issue was parked under trees where birds nesting and car needed washed next morning . Park against hotel wall if can.

Excellent location near Glasgow airport and Queen Elizabeth hospital both easily accessed by bus and car. Spa facilities a bonus Staff lovely and helpful Room comfortable with easily controlled shower over bath .

Stayed in April 2024

Nothing!

Comfortable bed. Was able to check in early. Breakfast was fantastic!

Stayed in April 2024

Nothing

Clean rooms, good food, friendly staff

Stayed in April 2024

Stairs. Nightmare for some elderly members of the group. Would have never booked had we known the reality.

Pleasant hotel convenient for the airport

Stayed in April 2024

No breakfast

Stayed in April 2024

No negative comments or suggestions.

Very warm reception, all staff were amazing and helped with any queries. They were courteous, polite and always happy. Our dog was made very welcome. Our rooms were clean and comfortable and the beds were very comfortable. Breakfast was lovely with ample choice.

Stayed in April 2024

Room was lovely and breakfast was great

Stayed in April 2024