Speke Hall Avenue, Speke, L24 1YD, United Kingdom
#5 of 5 hotels in Speke
Guests' ChoiceBased on 3869 hotel reviews
7.4Cleanliness
8.2
Comfort
8.3
Location
9.2
Facilities
7.6
Staff
8.4
Value for money
7.2
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Darren
United Kingdomcontinental breakfast needs a lot of work, not up to standard for the price of the room
Stayed in April 2024
Reviewed: April 24, 2024
Carmel
IrelandBreakfast finished at 10
Stayed in April 2024
Reviewed: April 23, 2024
Hugh
IrelandRoom was cold and heating didn’t work
At the airport very convenient
Stayed in April 2024
Reviewed: April 21, 2024
Robert
Isle of ManFood poor selection and quality
Staff
Stayed in March 2024
Reviewed: April 17, 2024
Cynthia
United KingdomVery disappointed in the restaurant, we expected far more from a Hilton, very poor choice of meals.
Continental breakfast in room.
Stayed in April 2024
Reviewed: April 17, 2024
Maeve
IrelandNothing
Proximity to airport.
Stayed in March 2024
Reviewed: April 16, 2024
Martina
United KingdomWhen I arrived at the hotel the reception desk had 3 members of staff, one was on the phone and the other two were chatting. I stood there for 10 minutes and no one bothered to check me in. After 10 minutes 2x chatting staff just left reception desk. Then I asked the receptionist if someone would check me in, she was all stressed as her system did not work, then another receptionist came and started taking people who stood behind me so I spent 30 minutes on check in waiting to be checked in.
Stayed in April 2024
Reviewed: April 15, 2024
Alina
Isle of ManAt breakfast,the staff did not explain exactly what was the procedure for it. They also did not mentioned our options they were expecting us to know what was on. There were no plates either or cutlery. Also for our cold option, for a family of 3 we received ONE tiny bottle of water (250ml) a small banana, a muffin and a cereal bar, for 250 pounds a night we were expecting a bit more.
The checking in was very smooth and the room very clean, my daughter's bed was already done and ready to be used, very useful after our long flight.
Stayed in April 2024
Reviewed: April 15, 2024
Michael
PortugalWe decided to eat at the hotel. To order the meal we had to queue at the bar which was fine but we must have waited 20/25 minutes before someone came to serve us. The dessert had been micro waved too long and was hard. Staff seemed to be just a little disorganised.
The room was comfortable as was the bed. There was a breakfast for each person in the room - nice touch for these like ourselves catching a 6am flight.
Stayed in April 2024
Reviewed: April 14, 2024
Kenneth
United KingdomNo proper cooked breakfast option
Position opposite airport
Stayed in April 2024
Reviewed: April 14, 2024
David
United Kingdombit costly
great room, breakfast in bag, excellent view
Stayed in April 2024
Reviewed: April 11, 2024
John
United KingdomNo warm breakfast all that was available bacon & sausage buns and cold buffet
Location
Stayed in March 2024
Reviewed: April 11, 2024
Paula
United KingdomRestaurant not up to much
Stayed in April 2024
Reviewed: April 10, 2024
Hannah
United KingdomSofa bed wasn’t made up. Service was very slow at bar/restuarant. Supposed to be a breakfast bag in the room but there wasn’t.
Location was great for early flight.
Stayed in April 2024
Reviewed: April 10, 2024
Angela
Isle of ManHad a breakfast bag in the room which was ideal as we had an early morning flight to catch. Kids enjoyed watching the planes coming in and taking off from the airport.
Stayed in April 2024
Reviewed: April 9, 2024
Geoffrey
Isle of ManExpensive
Location
Stayed in April 2024
Reviewed: April 9, 2024
Richard
IrelandTaking a £50 deposit for room. Room bathroom door doubled as a door for wardrobe ,creaked and was poor standard. Curtains were lace type so didn't keep out light. Continental breakfast left in room the night before.
Near airport. Good food for dinner.
Stayed in April 2024
Reviewed: April 9, 2024
Anastasiia
United KingdomHot breakfast selection was poor - only sandwiches with sausages:(
Great location, just 1 min away from the airport. Appreciated snacks which were waiting for me in the room, thank you!
Stayed in April 2024
Reviewed: April 9, 2024
Dawn
JerseyUnfortunately there was a problem with the hot water but that was just bad luck.
Location excellent for airport. Unfortunately due to renovations to dining area the food service appeared limited however the food we had was lovely and staff very helpful.
Stayed in April 2024
Reviewed: April 8, 2024
Dawn
United KingdomCold unwelcoming bar area very unpleasant needs re-designed. Cold. Poor layout No dinning room
So handy for the airport Nice room
Stayed in April 2024
Reviewed: April 8, 2024
Keith
IrelandSpare bed in room did not have a duvet or oversheet.
Room was good size, bathroom clean.
Stayed in April 2024
Reviewed: April 7, 2024
Noel
United KingdomNo toilet in reception floor. Staff weren't great to be honest, no breakfast in dining room which wasn't communicated at time of booking.
Very close to airport. Clean
Stayed in April 2024
Reviewed: April 7, 2024
Brenda
Isle of ManYust no selection at breakfast
Breakfast not much that day only a small selection everything else finey
Stayed in March 2024
Reviewed: April 7, 2024
Karen
United KingdomWe were a little disappointed that we couldn't have a breakfast in the morning due to repair works.
We always stay here when flying from John Lennon airport, it is a very nice hotel.
Stayed in March 2024
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