Bed was a little uncomfortable, mattress not quite firm enough for me.

Great location. Friendly staff. Lovely breakfast with lots of choice. Parking on site a huge bonus

Stayed in April 2024

No Drinking water in the room Not enough milk sachets in room

Location was great, Room was clean & tidy. Was missing drinkable water in room. Hot water was coming out of the cold tap. Ran for a long time before cold water came out but didnt want to drink. Breakfast was amazing!!! Nice cookie on arrival.....good job my wife asked....didnt know you get one on arrival.

Stayed in April 2024

Lovely old building

Stayed in April 2024

service

location was great. Beautiful view during my breakfast

Stayed in April 2024

I couldn’t say anything I didn’t like

Beautiful hotel, amazing location. Very lovely staff

Stayed in April 2024

The room did not meet my expectations. There could be more amenities. I stayed for 5 nights. I could have been provided some goodies like mineral still water upon my arrival (only once towards the end did I get a can). Not everything was replaced on a daily basis (I wanted minted tea and chamomile- instead of just black tea which I do not drink), toilet paper or small towels (once none of these was added). I would have liked to have a mini fridge. This would have been of help. The room and the building looks in need of upkeep to make it look less old. At certain times the hotel was crowded and there were too many people waiting for the lift, especially when whole groups do check-in. Once I had to go all the way upstairs to the fifth floor at the end of a long conference day!

Breakfast Location Help I got at the reception, especially by Suzana. She was so willing to help and nice. Really lovely.

Stayed in April 2024

The coffee/Tea facilities in the room. We constantly had to request the refreshments. Not enough milk for the coffees and not refilled each day as expected.

Great location and breakfast. The receptionist who checked us in was excellent. So warm and welcoming.

Stayed in April 2024

The only thing I would say breakfast lots of choice however cooked buffet needs to be kept at a higher temperature was barely warm. Warm plates would also help.

Fantastic Location we booked a room with a sea view & balcony

Stayed in April 2024

Think about number of hotel guests and how this may affect breakfast ie quantity of food and seating of guests.

For some reason I booked a room for a person in a wheelchair, which we didn't need. No hooks on bathroom door for towels/robes etc. No shelf in bathroom for toiletries. Breakfast on Saturday morning was overcrowded and chaotic. Location good.

Stayed in April 2024

On arrival we asked about parking and were informed the multiple storey we parked in was ok, were given a code and paid £9 in the hotel reception, when leaving the car park we were told our ticket did not apply to the car park and had to pay £28. Total £37. On arrival only one lift was working and a group of 52 members of the Sunseakers club were waiting to use the one lift with luggage in front of us. The bar was packed with a wedding party and in the morning there was a queue from the breakfast room into the corridor, another log wait. Nice hotel but full to capacity and a lot of money for the experience.

Excellent room, excellent breakfast

Stayed in April 2024

There was a lack of storage should we have been staying longer. It took quite a long time to book in. The air conditioning in our room didn't work very well so it was too warm, did report this when we booked out.

Good location, room was comfortable, breakfast was good.

Stayed in April 2024

Had to keep asking to get room refreshed daily

Staff very quick to help withing issues that arise

Stayed in April 2024

Booking.com promised a teachers discount and then didn't deliver on it. Ignored all my calls and e-mails

Weather and Hotel was great, town was really interesting

Stayed in March 2024

Bathroom clean but shower and bath a safety hazard. Breakfast overpriced £22.50.pp Tap misses the wash hand basin. Would expect decent coffee served to the table with toast. Machines produced small half cup of frothy coffee cold and was out of service 50% of the time. Kids room looks like a token gesture.

Overall it was average.

Stayed in March 2024

The shower was not great, no medium size towels, swimming pool small and average, one side bed table missing, there were screws sticking out of the wall

Nice reception hall, friendly stuff, great breakfast

Stayed in March 2024

the facilities were very charming and with every service needed within, i would like to praise Lucy from the reception for being so kind and caring when i needed some help (and for wearing comfortable shoes hahaha)

Stayed in April 2024

Pillows a bit on soft side and when windy out side there was a whistle in window

Lovely room, comfortable bed and amazing large bathroom, and lots of hot water from powerful shower

Stayed in March 2024

No toilet brush in the bathroom despite asking for one to be put in the bathroom. Despite paying for the room on arrival, I still had 2 requests, including a letter under the door, requesting I make a payment. Was not impressed. Also think breakfast was overpriced.

Liked the location. Paid extra for room with a sea view.

Stayed in March 2024

Be aware extra charge for parking (not clear). The Living Well changing room was very dirty - black mould (very large patches) on walls and doors. Overfilling sanitary bin. Most grubby changing room I’ve ever entered!

Loved location. Lovely ambiance in the lobbies. Pleasant staff. Excellent comfy, clean bedroom.

Stayed in March 2024

Did not like the £25 charge for an early check in even though the room was ready and available, never have I experienced a charge like this before.

Room was nice and had obviously been updated recently.

Stayed in March 2024

The facilities.

Clean and airy.

Stayed in March 2024

Nice comfy bed and a reasonably big room.. Nice breakfast with fresh eggs available. Perfect position on Brighton seafront Secure parking excellent and plentiful

Stayed in March 2024

The television didnt work. This seems to be a problem that happens at the Hilton hotels. Had the same problem in Cardiff. Reported it the next morning.

Good location. Lovely room Great breakfast

Stayed in March 2024

Spa area and pool changing rooms were dirty

Breakfast was extremely good

Stayed in February 2024