Birchwood Road, Colchester, CO7 6HX, United Kingdom
#13 of 17 hotels in Colchester
Guests' ChoiceBased on 935 hotel reviews
7.2Cleanliness
7.8
Comfort
7.6
Location
7.3
Facilities
7.4
Staff
8.4
Value for money
7.9
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Noelle
United KingdomThe room we had was tired and old!!! The bed was awful!! Two nights of poor sleep !!.. and we had to be contortionist to make a cup of tea in a small slit in the wall which housed a kettle and cups etc and we had no iron or ironing board and no hairdryer and had to ask for all of these things. And we had a tv which was fine but we couldn’t look for Chanel’s on it as in a menu . The table under the tv had an awful chip out of it and warm and the chair looked 4th hand. and this was nearly £200 worth of room!? The only reason we paid less is because we regularly stay away and got Genius prices through booking .com with a small discount. The hotel itself where ever you looked was very clean but sooooo tired 😴 with the furniture in the bar area looking very tired and ingrained with stains. We didn’t take any photos as we didn’t want to waste our time. But the room was number 043 at the holiday in express on the a12 Colchester .
Lovely staff who couldn’t do enough for you and the breakfast was lovely and it was very clean everywhere.
Stayed in May 2024
Reviewed: May 9, 2024
Pamela
IrelandThe double quilts were too small for 2 people
Very comfortable
Stayed in May 2024
Reviewed: May 9, 2024
Shaun
United Kingdomit was ok but not enough choice on offer
Stayed in May 2024
Reviewed: May 8, 2024
Colin
AustraliaA fridge in the room
Breakfast was very good with lots of choices
Stayed in May 2024
Reviewed: May 7, 2024
Heron
United KingdomEvening meal was horrible
The staff and room, breakfast was ok
Stayed in April 2024
Reviewed: May 7, 2024
Adele
United KingdomBreakfast good Shower good
Stayed in May 2024
Reviewed: May 6, 2024
Eileen
United KingdomBreakfast was poor sausages like rubber.
It was clean and tidy and beds were comfortable . It was good location for our trip .
Stayed in April 2024
Reviewed: May 5, 2024
Sam
United KingdomThe room window had crack in it, stains on wall and sofa plus the lift wasn’t working
Very friendly staff, food was good and great layout
Stayed in May 2024
Reviewed: May 3, 2024
Claudia
Germanyalmost broken window in room
check in colleague extremely friendly - 5 stars
Stayed in April 2024
Reviewed: May 1, 2024
Jane
United KingdomRoom wasn't serviced on two days. Clean towels were, however, provided on request. Room key was deactivated twice.
Quiet room (after requested move), clean, comfortable, breakfast included.
Stayed in April 2024
Reviewed: May 1, 2024
Camilla
United KingdomBreakfast budget version . Food hot enough . No brown bread
Stayed in April 2024
Reviewed: April 28, 2024
Steven
NetherlandsGeneral - Lighting in large parking lot was partially broken/out of order. Particular issues in room #058 - There were no toilet rolls available - One top sheet was not completely clean
General + Friendly staff + Good breakfast available at 7AM in weekends + Close to attractions (including Colchester Zoo) + Large parking space available
Stayed in April 2024
Reviewed: April 25, 2024
Paul
United KingdomRoom 64 no heating and noisy aircon
Good breakfast Room facilities Room changed immediately after advising original had no heating
Stayed in April 2024
Reviewed: April 19, 2024
Anne
United KingdomWasn’t the easiest to find.
It was in a good location for our visit. The breakfast style buffet had a good selection.
Stayed in April 2024
Reviewed: April 18, 2024
Kehinde
United KingdomThe lift was not working and the spring in the mattress made it uncomfortable even though we only spent one night.
The environment was good, breakfast was superb. The staff were well organised and friendly. Overall, good for the price and facilities.
Stayed in April 2024
Reviewed: April 14, 2024
Stella
United KingdomThe mattress was very soft and bouncy. Kept rolling into the middle.
Breakfast was great. Plenty of choice being vegetarian had a good variety of choices. Location is excellent being near the A12 gives you access to lots of places. Staff very helpful.
Stayed in April 2024
Reviewed: April 13, 2024
Claire
United KingdomDinner was limited choice and wasn’t great but the breakfast was good.
Breakfast was good.
Stayed in April 2024
Reviewed: April 12, 2024
Mark
United KingdomVery professional and warm welcome
Stayed in March 2024
Reviewed: April 11, 2024
David
United Kingdom1. Signposting and directions. Being told by the satnav that I had reached my destination when on a very busy dual carriageway in light rain and falling light was disturbing. I turned off at the approaching petrol station to take stock. Fortunately my wife saw your sign to the hotel when we were off the main road. 2. The ambience of the dining area for the evening meal was somewhat dreary and unwelcoming. At breakfast it was alright.
room veryu good; staff very good. value for money
Stayed in March 2024
Reviewed: April 8, 2024
Braithwaite
United KingdomMy client is disabled so he slept on the bed and found it ok, I was on the sofabed not comfortable so sleeping wasn't great.
The location off road, good base to places myself and my client needed to get to. Also staff were polite and friendly and helpful.
Stayed in April 2024
Reviewed: April 5, 2024
Nicola
United KingdomAt 5.30am there was a fire alarm… we all went outside but there was no communication from any staff at all - no announcement or anything… that was very poor
Stayed in April 2024
Reviewed: April 3, 2024
Katrina
United KingdomThe bed was to soft
Staff were very pleasant
Stayed in April 2024
Reviewed: April 2, 2024
Frederick
United KingdomVisiting family in hospital
Stayed in April 2024
Reviewed: April 2, 2024
Warner
United KingdomBed was rather uncomfortable and further out of town than thought
Excellent check in experience and room was good. Bar prices really good and nice choice of breakfast.
Stayed in April 2024
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