Reviews of Holiday Inn Milton Keynes Central, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
500 Saxon Gate West, Milton Keynes, MK9 2HQ, United Kingdom
#13 of 26 hotels in Milton Keynes
Guests' ChoiceReview Score
Based on 2249 hotel reviews
8.0Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
9.1
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Facilities
8.3
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Staff
9.0
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Value for money
8.1
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Free WiFi
8.8
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Reviewed: April 25, 2024
Nicole
United Kingdom3 Reviews9.0“A great place to stay in Milton Keynes for shopping. We’ll definitely be back”- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
The pool was the only thing that needs attention. It was very dark and unwelcoming. We didn’t stay for long.
Great location just 5 minutes from the shopping centre and nice bars and restaurants. The lady at check in was great and kindly arranged for us to have the adjourning door in our two rooms open which was ideal. Lovely rooms with nice seating area and nice bar. Nice touch to give the kids a voucher for some ice cream which we used of course.
Stayed in April 2024
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Reviewed: April 24, 2024
Somjit
United Kingdom4 Reviews7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
One thing I don’t like is one guy him not very nice
I like location very good
Stayed in April 2024
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Reviewed: April 21, 2024
Radhika
United Kingdom1 review9.0“Over all I had a great stay”- • Leisure trip
- • Travelers with friends
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Water flow on Shower wasn’t great
Very nice and clean great location Staff were lovely
Stayed in April 2024
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Reviewed: April 18, 2024
Michael
United Kingdom6 Reviews7.0“Good environment”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Parking was expensive
Breakfast fast
Stayed in April 2024
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Reviewed: April 15, 2024
Deborah
United Kingdom2 Reviews9.0“Excellent stay”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Only thing is was I asked booking. Com for breakfast and free parking when inquiring this booking. When we got to hotel breakfast wasn't included and you had to pay for parking. The hotel did cancel that one
Friendly staff. Clean.
Stayed in April 2024
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Reviewed: April 10, 2024
Allana
United Kingdom7 Reviews9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Double Room with Accessible Toilet
- • Stayed 2 nights
- • Submitted from a mobile device
The staff and layout of the facilities are the highlight of this hotel. Attentive staff throughout the hotel with the friendliest demeanour. The restaurant and bar layout is spacious and conformable. Pool, steam room and small gym also were good. The rooms are clean and comfortable.
Stayed in March 2024
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Reviewed: April 8, 2024
Danielle
United Kingdom3 Reviews9.0“Incredible value for money”- • Leisure trip
- • Family with young children
- • Premium King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Staff were great especially with my 4yos. Marco's restaurant was excellent. Room was clean comfortable and a great size for 4 of us. Location was excellent for snow centre.
Stayed in April 2024
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Reviewed: April 8, 2024
Nick
United Kingdom1 review8.0“very good”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 1 night
nothing
nice relaxed place
Stayed in April 2024
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Reviewed: April 7, 2024
Naomi
United Kingdom1 review8.0“Convenient”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
You have to pay for parking at £15 a day
Decent room
Stayed in April 2024
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Reviewed: April 5, 2024
Larisa
United Kingdom1 review9.0“We had a good stay”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Room furniture old Carpet old
Lounge Breakfast
Stayed in March 2024
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Reviewed: April 5, 2024
Travel
United Kingdom20 Reviews5 helpful votes8.0“Hotel was nice, Milton Keynes not so much!”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
The whole hotel seems a little 'tired' and could do with a refresh. The carpets in one of our rooms were quite worn. The air conditioning is very noisy when in use so we left it off overnight.
The rooms were a decent size with very comfortable beds. The staff were friendly and helpful and the check in / out process was quick and easy. Finally the pool was excellent and again really easy to find and use.
Stayed in April 2024
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Reviewed: April 3, 2024
Sevak
United Kingdom6 Reviews8.0“Great facilities but TV issue...”- • Leisure trip
- • Family with young children
- • Premium King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Having two TVs was tricky as if you turn on one, the other turns off. Change a channel on one then it changes the other- so we couldn't mane use of them. Also a previous guest had set an alarm for 4:30am on the TV which woke all 4 of us up - this needs checking before guests use the room. We couldn't then get back to sleep....
Facilities and helpful staff.
Stayed in April 2024
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Reviewed: April 2, 2024
Charlotte
United Kingdom1 review8.0“Overall a good place for a short stay, easy service and good food.”- • Leisure trip
- • Group
- • Premium King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The room we booked was 3 adults - 1 kingsize bed and 1 sofa bed however sofa bed would only be suitable for a child - it was not comfortable for an adult to sleep on. Wasn’t clear how to book room service QR code on tv didn’t work - only info about room given was the all day menu in the room.
It was all newly refurbished and very clean and bright. The restaurant where you have breakfast was modern and clean. Easy check in and check out. Breakfast and room service were great. Lots of freebies like coffee and biscuits! Room had adjustable thermostat which wasn’t too loud as well.
Stayed in April 2024
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Reviewed: March 29, 2024
Peter
United Kingdom3 Reviews8.0“No hesitation to use again.”- • Leisure trip
- • Group
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Shower water temperature could have been hotter.
Good size room, relatively comfortable bed, good selection and well cooked breakfast..Staff were friendly and efficient.
Stayed in March 2024
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Reviewed: March 26, 2024
S
United Kingdom2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Good value and easily accessible to Gullivers land and Silverstone.
Stayed in March 2024
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Reviewed: March 24, 2024
Alison
United Kingdom3 Reviews8.0“Over - priced.”- • Leisure trip
- • Solo traveler
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
The over priced costs of overnight stay, food and accommodation. Also, I wished to cancel the breakfast as I realised on my arrival it would be served too late (7.30). I needed to leave hotel by then. I was not allowed to cancel this, therefore my experience in general was marred.
Breakfast was uninspired. Evening meal better. Good waitress service, tho long wait for food to arrive.
Stayed in March 2024
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Reviewed: March 22, 2024
Chris
United Kingdom32 Reviews1 helpful vote8.0“good, above average and what you come to expect from IHG”- • Leisure trip
- • Couple
- • Premium Super King Room with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
balcony
Stayed in February 2024
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Reviewed: March 17, 2024
Desiree
United Kingdom1 review8.0Very Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Room was quite warm.
Staff are very friendly.
Stayed in February 2024
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Reviewed: March 14, 2024
Ben
United Kingdom3 Reviews9.0“Overall good, and child friendly also. Clean and updated, which was a refreshing change”- • Leisure trip
- • Family with young children
- • Premium King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
On DBB, Dinner allowance was only 25pp, which hasn't changed for a while, certainly not in line with inflation, yet menu prices have gone up considerably, so no incentive to do DBB anymore. Maybe that's your strategy?
Breakfast good, staff were lovely and attentive. Clearly been updated/refurbished recently
Stayed in February 2024
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Reviewed: March 14, 2024
James
United Kingdom6 Reviews9.0“pleasant and convenient place to stay in Central Milton Keynes and v handy for MK: Central”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 3 nights
Nothing of note!
Friendly and helpful staff, room was well furnished/provisioned.
Stayed in March 2024
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Reviewed: March 7, 2024
Peter
United Kingdom5 Reviews9.0“Value for money and excellent location, staff are brilliant.”- • Leisure trip
- • Couple
- • Double Room with Accessible Toilet
- • Stayed 1 night
the aircon unit in the room would not heat up , having it on high 30 heat was just cold air, so cold room. It took 15 mins to get a drink at the bar as the two bar staff were so slow.
The chap on the night shift of the reception was brilliant and helpful, along with the lady that checked us in
Stayed in March 2024
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Reviewed: March 5, 2024
Trevor
United Kingdom24 Reviews5 helpful votes7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Free parking at this place would go a long way to improving the score.
Location is good, food was ok. Pool facilities need some love. Expensive parking ruins overall value.
Stayed in December 2023
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Reviewed: March 4, 2024
Reynolds
United Kingdom2 Reviews7.0“Ok”- • Leisure trip
- • Family with young children
- • Double Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Noisy at night with people coming home
Good location Nice bar and restaurant Good staff
Stayed in March 2024
-
Reviewed: March 4, 2024
Hamza
United Kingdom1 review9.0“Was a good stay in”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
It's location near city centre so easy for shopping
Stayed in March 2024
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