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  5. Reviews of Kensal Green Backpackers

Reviews of Kensal Green Backpackers

639 Harrow Road, Kensington and Chelsea, London, NW10 5NU, United Kingdom

#968 of 1,004 hotels in London

Guests' Choice

Review Score

Based on 978 hostel reviews

5.1

Score breakdown

  • Cleanliness

    5.6

  • Comfort

    5.6

  • Location

    6.6

  • Facilities

    5.4

  • Staff

    6.5

  • Value for money

    6.4

  • Free WiFi

    6.3

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Showing 1 - 25

  • Reviewed: April 25, 2024

    5.0
    Hospitality
    • Business trip
    • Family with young children
    • Standard Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Well,11pm-went to reception asking for access to kettle in the canteen. Closed.Fair.What about your kettle ?(night shifts workers usually have one.) Yes "we" do have a kettle. Me:let me get water from the bathroom-I brought my cup. Receptionist:No.u need to buy OUR mineral water...£2.50 Me"!!!!!!!????Excuse me? Rcptp:U not getting a coffee for free,We need £. (Just paid £70 for twin bedroom.2ppl.shared bathroom no breakfast.) Me:legging it before blowing a huge 1.all way up to 4th floor. WHAT IS WRONG WITH THESE PEOPLE!? DO THEY REALISE THEY WORK IN "HOSPITALITY"-there's a clue.... Thx for your help. I get the place has high turnover. I'M NOT coming back. Not for the £2.50,for the Principle...... Stay safe.

    50yd from station. Our room out of 4 private rooms,quiet.

    Stayed in April 2024

  • Reviewed: February 9, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds were uncomfy, the cleaning stuff came in while we were changing

    The location is pretty close to the city center and the area is really cute

    Stayed in January 2024

  • Reviewed: January 4, 2024

    6.0
    Quick sleep.
    • Business trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night

    The reception ladies looked so bored and angry and unhelpful. That made me feel very uncomfortable and not welcome. They spoke so softly behind the glass that it was almost impossible to hear 'em. Gladly the boys near the desk helped me and were really helpful and made me feel a bit safer, even though their buddies were hustling weed outside. I did not find any mention of a 10EUR deposit from any document. This should be made clearer to customers as 0,00001% of people carry cash in 2023 and I felt very uncomfortable to leave my passport to the ladies as I did not trust 'em. Everything went fine in the end though, so no problem.

    Cheap place. Easy access via metro, or walking distance from library bus stop.

    Stayed in December 2023

  • Reviewed: December 20, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The restaurant, the broken toilets on the 2nd floor, the mouse in the small lounge room, housekeeping had to be reminded to wash out the shower, Mold inside the shower in the female room. Small lounge area closes at 11pm. The larger longe room windows were open when it was cold outside. Male staff walking into a female room before knocking on the door.

    Staff are really nice people. Everyone was extremely helpful and super friendly. They always smiled was very pleasant especially reception and security.

    Stayed in October 2023

  • Reviewed: December 14, 2023

    6.0
    We just sleep here.
    • Leisure trip
    • Group
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 4 nights

    Self service kitchen.

    Perfect location and rooms for 4 persons.

    Stayed in December 2023

  • Reviewed: November 9, 2023

    5.0
    Clean but cold
    • Leisure trip
    • Travelers with friends
    • Basic Quadruple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There was no heating in the room so it was cold at night

    Room for ourselves

    Stayed in November 2023

  • Reviewed: November 7, 2023

    4.0
    No facilities to share used and everything in bad condition
    • Business trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 14 nights
    • Submitted from a mobile device

    Cleanliness Staffs (cleaners are friendly)

    Location

    Stayed in October 2023

  • Reviewed: September 21, 2023

    6.0
    Convenient
    • Business trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was close to the tube and quiet

    Stayed in September 2023

  • Reviewed: September 16, 2023

    6.0
    Clean and near to tube station
    • Leisure trip
    • Travelers with friends
    • Basic Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I can feel the spring inside the mattress. Please change for the new one. Other that all are good.

    Location is very near to the tube station. Just few steps from the hostel. Bus also available within minutes. Have toilet and shower inside the room. Clean room and toilet

    Stayed in August 2023

  • Reviewed: September 11, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Only 2 toilets for everyone. Small rooms to put 12 people

    Location, close to the museums

    Stayed in September 2023

  • Reviewed: August 24, 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The kitchen was disgusting. There is nothing to use to cook and nothing to even clean with. For such a large packpackers the is a tiny little kitchen which is very inconveniently placed.

    The rooms on-site bathroom. The helpful and nice staff.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    6.0
    save and security is good inn and out clean as well ok
    • Leisure trip
    • Solo traveler
    • 1 Bed in 4-Bed Mixed Dorm
    • Stayed 1 night

    close my destination I need to see ,,

    yeah first night I meet two midle east not good complain about taking show less done 5 minute ,think the was no ok,,next night the change anther room was ok but he snoring lot kkkk but nice person he was friendly ,so I hate good time they time i traveling here

    Stayed in August 2023

  • Reviewed: July 30, 2023

    4.0
    Lovely people, terrible bed.
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress sunk and was very uncomfortable. I could barely sleep.

    The staff were friendly and helpful.

    Stayed in July 2023

  • Reviewed: June 29, 2023

    6.0
    Less noise
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Noise

    Location

    Stayed in June 2023

  • Reviewed: June 28, 2023

    5.0
    OK
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 10 nights
    • Submitted from a mobile device

    Bathrooms need to flush properly as a result were not always clean.

    Location right next to the tube.

    Stayed in June 2023

  • Reviewed: June 20, 2023

    5.0
    Budget hostel close to transport
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night

    Very noisy location, traffic noise. Bathroom and showers need to be improved

    Good location close to transport and park. Only 4 people per room

    Stayed in June 2023

  • Reviewed: May 26, 2023

    5.0
    Comfy sleep in the centre of the city.
    • Business trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night

    Not entirely confident that all the beds had been changed. I chose the one most likely. It was £16 for the night, I wasn't expecting a mini-bar.

    This was a bed for a few hours shut eye having arrived late in the evening. Was away sharp. I slept well, had a shower and my bike was unmolested. My needs are simple. The night staff were exceptional - friendly and helpful.

    Stayed in April 2023

  • Reviewed: May 25, 2023

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Basic Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn’t soap, shampoo or towels, the staff offer to sell one towel(the only one left), the cost was 8 pounds

    Stayed in May 2023

  • Reviewed: May 11, 2023

    5.0
    Exactly what we needed.
    • Leisure trip
    • Solo traveler
    • Basic Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    An on suite washroom and toilet would have been nice

    Was exactly what we were looking for, a bed for the night.

    Stayed in May 2023

  • Reviewed: March 26, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Room had no toilet and windows news on sorting as didn't close properly

    Price

    Stayed in February 2023

  • Reviewed: March 19, 2023

    5.0
    Fair
    • Leisure trip
    • Group
    • Basic Quadruple Room
    • Stayed 1 night

    The room was next to a busy road, and it wasn't easy to sleep because of the traffic sounds.

    The price was very competitive. The room was clean.

    Stayed in March 2023

  • Reviewed: March 5, 2023

    6.0
    Ok for one night
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There were only two sockets in a room for 4 and they were located inconveniently. The shower cabin in the room was very small. There was another shower in the female restroom but it was locked :(

    The staff is very friendly and the Underground is right there

    Stayed in March 2023

  • Reviewed: March 1, 2023

    5.0
    Kendal Green Backpackers Review
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 28 nights
    • Submitted from a mobile device

    The kitchen only had two refrigerators not enough space for my food that needed to be refrigerated.

    The hostel was not expensive, and it was in a great location.

    Stayed in February 2023

  • Reviewed: February 6, 2023

    4.0
    works for a one-off stay
    • Leisure trip
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 3 nights

    rooms were stuffy; shower in the room seemed out of place

    good location; low price

    Stayed in January 2023

Showing 1 - 25

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