164 Malpas Road, Newport, NP20 5PP, United Kingdom
#10 of 14 hotels in Newport
Guests' ChoiceBased on 2053 hotel reviews
7.2Cleanliness
7.8
Comfort
7.7
Location
7.6
Facilities
7.2
Staff
8.9
Value for money
7.7
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Jo
United KingdomThe staff here were amazing, they were lovely and went out of their way to be friendly and helpful. Genuine and caring helping with taxis, directions and advice. Even when I wasn’t feeling well they were super-staff. I’d definitely nominate this team for an award 🥇 🙌🏻🙌🏻 so any recognition of this would be great.
Stayed in April 2024
Reviewed: April 23, 2024
Ken
United Kingdom"no evening restaurant"
"free parking"
Stayed in April 2024
Reviewed: April 21, 2024
David
United KingdomN/a
Clean and functional
Stayed in April 2024
Reviewed: April 18, 2024
Jonathan
United KingdomThere was some strip lighting around the room which I couldn't seem to turn off. Some of the lights didn't work properly & were flashing on and off.
Basic but comfortable & good free wifi. Reasonable continental breakfast.
Stayed in April 2024
Reviewed: April 15, 2024
Dave
United KingdomBreakfast was excellent and the staff were brilliant we had a great time really value for the price
Stayed in April 2024
Reviewed: April 14, 2024
Inga
United Kingdom1. No toilet brush and water presher enough only for one flush 2. No privacy in toilet - my hubby could hear everything that happened in the toilet 3. 9.30 am cleaner wanted to start cleaning, good that our dog start barking, otherwise she would see me without clothes.
Good location and normal mattress
Stayed in April 2024
Reviewed: April 14, 2024
David
United KingdomThe toilet was quite low and not having the shower as part of the bathroom was 'strange'.
The room was basic but clean and comfortable.
Stayed in April 2024
Reviewed: April 12, 2024
1sarah
United KingdomA little too basic for me, I would have liked to have been able to make tea/coffee but the room is just a basic room with double bed, shower closet with basin in the room and then a separate little room for the toilet. For what you pay it is what you expect. Heating was broken during our stay so it was a bit chilly the first night, there was a sign but I did not see this until the next day at which point I asked for a fan heater which was provided and the second night was better. First night we arrived the car park was jammed full (local football match) so parking was a bit tight but the next night it was fine.
Rooms are basic as you would expect, a little bit too basic for my liking but it did include a light breakfast which was ok each morning. Staff were very friendly and helpful.
Stayed in February 2024
Reviewed: April 12, 2024
Parveen
United KingdomStaff was friendly
No break fast I did but location was easy
Stayed in April 2024
Reviewed: April 7, 2024
Paul
United KingdomThere is a bit of a walk or taxi ride to Newport town centre and train station.
There was hot drink making facilities in the room with tea and coffee available, unlike no hot drink making facilities in ibis budget Cardiff. It is also close to the M4 if travelling by car.
Stayed in February 2024
Reviewed: April 3, 2024
Phil
United KingdomNotjing
Close to the M4 and great value for money
Stayed in March 2024
Reviewed: April 2, 2024
William
United KingdomThe toilet cubical is in a narrow, confined space. Lower than the average toilet. There was no outside area for seating.
The hotel's location is great. It's situated next to the M4 with adequate parking. Staff were absolutely fantastic, friendly and helpful.
Stayed in April 2024
Reviewed: March 31, 2024
Richard
United KingdomOnly issue to mention, the sink was dripping a little
Anything I asked for, was there immediately
Stayed in March 2024
Reviewed: March 24, 2024
Tanya
United KingdomSlow lift. Parking. Car park says cars only but lots of vans parked there. Although can park away from front of hotel has ample room, it’s awkward to carry case, laptop etc Not allowing vans to park in the main car park would help
Basic but clean. Staff great
Stayed in March 2024
Reviewed: March 17, 2024
Babunath
United KingdomThe toilet is very congested and the soap solution bottles are empty. The room lock was having some issues and moved to a different room on the second day and the facilities were not good enough for the money paid.
Staff members are professional and helpful.
Stayed in March 2024
Reviewed: March 17, 2024
Christopher
United KingdomNo evening meal available
Clean room friendly staff
Stayed in March 2024
Reviewed: March 7, 2024
Aileen
United KingdomFriendly helpful staff. I stay regularly as I know I will have a good stay. It may be described as basic but it's always been clean and comfortable at a reasonable price if I book in advance.
Stayed in February 2024
Reviewed: March 5, 2024
Aileen
United KingdomObviously some guests try to ignore non smoking policy but this is a minority.
The staff are so friendly and helpful. I return regularly as I know that I get a friendly welcome and a clean, comfortable stay. It is a very good location for my needs.
Stayed in March 2024
Reviewed: March 4, 2024
James
United KingdomBreakfast was rather sparse
Staff extremely helpful and friendly
Stayed in February 2024
Reviewed: March 3, 2024
Kathy
United Kingdomnot sure about having the shower in the bedroom instead of having an en suite
very basic but clean and fit for purpose. good value for the price. Paid £30 for the night and was worth the money. very very warm room
Stayed in December 2023
Reviewed: March 2, 2024
Annie
United KingdomThe location was noisy in the evening and I to the night. I think there was police presence there. The toilet and shower are just cubicles - too small.
The staff were very friendly
Stayed in March 2024
Reviewed: February 27, 2024
Mark
United KingdomLike staying in student accommodation, however for the price you could not expect anymore.
Perfect location for travel convenience straight of the M4, For the price paid the buffet breakfast could not be better.
Stayed in February 2024
Reviewed: February 25, 2024
Makenzih
ZambiaRooms are too small
Breakfast
Stayed in January 2024
Reviewed: February 25, 2024
Corless
United KingdomBasic but clean and comfortable. Very good value for money. Breakfast had a good selection. Near the M4 but you couldn’t hear the traffic.
Stayed in February 2024
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