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  5. Reviews of Ilkley Riverside Hotel

Reviews of Ilkley Riverside Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Riverside Gardens,Bridge Lane, Ilkley, LS29 9EU, United Kingdom

#16 of 27 hotels in Ilkley

Guests' Choice

Review Score

Based on 396 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    9.5

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    7.9

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 30, 2024

    8.0
    Stayed before and will stay again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good breakfast

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    The staff were very friendly, the breakfast and service was excellent.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very pleasant location overlooking the park and the river.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Could do with a bit of updating

    Clean friendly staff close to centre of Ilkley

    Stayed in April 2024

  • Reviewed: April 17, 2024

    9.0
    Excellent location - comfortable hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Nothing I can think of which we didn't like.

    Excellent location a short walk from town centre. Warm welcome (repeat visit). Good basic food at reasonable prices. Lovely walk along river side. Comfortable bed with views of Ilkley Moor.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    7.0
    Alright
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Add croissants to bread basket.I am gluten sensitive can't eat bread. There were no substitute s.

    Breakfast was alright

    Stayed in March 2024

  • Reviewed: February 29, 2024

    7.0
    We stayed during poor weather so were not able to enjoy the excellent outdoor space.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bedding was clean but very tired and needs to be replaced. Same applies to towels that were way too small and well used and scratchy and again need to be replaced.

    Location fantastic. Staff friendly. Breakfast good.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    7.0
    Shame about the smells
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not a real complaint but the whole building through to the passages and bedrooms smelled of fish and chips/food .Our clothes smelled of food when we departed . Shower was very poor pressure

    Location Breakfast was good and Lady at breakfast a great host ..

    Stayed in February 2024

  • Reviewed: February 29, 2024

    8.0
    Very nice place will be back
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Dogs

    Location Location Location

    Stayed in February 2024

  • Reviewed: February 12, 2024

    7.0
    Friendly. Room 11 needs a more professional upgrade.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Cobwebs in the light fitting on the river side wall. Cobwebs in our room near the head end of the mattress. No glasses for water. Did expect bottles of water and biscuits. Never like 2 mattresses as a double. Shower room cold. Mucky velux. Shower changing temperature.

    Breakfast great. The car park good. The dinning room and bar good. Open fire in the bar area fantastic. The staff friendly. Room 11 warm. Plenty of space.

    Stayed in February 2024

  • Reviewed: December 26, 2023

    8.0
    Fairly good for a short stay.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was a bit dusty, although clean in other aspects. The bed quilts were small and not overly warm so we had to use blankets as well.

    Great location, friendly staff.

    Stayed in November 2023

  • Reviewed: December 18, 2023

    8.0
    Very Good
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A warm welcome. Great breakfast. Comfortable stay.

    Stayed in December 2023

  • Reviewed: December 13, 2023

    8.0
    Wish we could have stayed for longer,
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Shower was a bit on the small side. Nothing else negative.

    Very comfortable room and an excellent breakfast. Staff most helpful. Fantastic location right on the banks of the River Wharfe. Lovely walk along the river.

    Stayed in December 2023

  • Reviewed: December 10, 2023

    8.0
    Great
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not much.

    Good natured and friendly staff, lovely breakfasts, great position beside River Wharf. Overall impressive feeling of warmth and cosiness especially during the exceptionally wet weather encountered during our stay. We will return.

    Stayed in December 2023

  • Reviewed: December 10, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No obvious vegan option on dinner menu

    Breakfast was good. Big TV showing football in the bar.

    Stayed in December 2023

  • Reviewed: November 27, 2023

    7.0
    Nice staff, great location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Decor could do with an update. Beds uncomfortable.

    Great views, very central, friendly welcoming staff

    Stayed in November 2023

  • Reviewed: November 24, 2023

    8.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Breakfast was very good plus you could choose rather than just get full breakfast, location was very good and the room was ok. Friendly staff which always helps

    Stayed in November 2023

  • Reviewed: November 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was very cold and felt damp.

    Food, staff and location were faultless.

    Stayed in November 2023

  • Reviewed: November 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room desperately needed deep clean

    Fab location Great staff Good food

    Stayed in November 2023

  • Reviewed: October 12, 2023

    7.0
    Good couple of days wonderful time such a shame we returned from Ilkley with Covid.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The description and details Booking.com provided for the room was not correct. The room we were given was an attic room and also nice and comfortable it was not one of the larger rooms with facilities identified by Booking.com. All standard double rooms were the same price so we had not been charge wrongly for the room. If we return we will book direct to ensure our room choice. Our score reflects that and not the hotel.

    Location was excellent next to the Riverside Park. A short walk into town. Good facilities attached to the hotel i.e good bar with food. Attached fish and chips, snacks, coffee takeaway we think is ran by the family business. Outside seating and Alfresco Bar and Restaurant. Breakfast was good , we had a lunchtime meal in the bar which was good value. We are out in the evening. The bar supports a good selection of real ales which is good to see. Staff were very friendly and the chap who took us to our room and then worked behind the bar ( and other associate roles within the business ) went out of his way to offer us information and make us welcome. Also the lady who I suspect was the owner (sorry did not catch her name) served us breakfast was also very friendly and helpful.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    9.0
    Great location, on the river & next to a beautiful park. Ilkley town centre is just 10 minutes walk.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Accommodation a little tired, but not enough to detract from a great stay.

    Very friendly & helpful staff. Great breakfast, the pub grub was great too.

    Stayed in October 2023

  • Reviewed: September 27, 2023

    8.0
    A friendly pleasant place to stay well situated near park and river.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    I had to ask for the yoghurt for breakfast and other fruit besides the prunes offered would have been good. The dining room is a bit gloomy. Some more colour would help.

    Had an evening meal which was hot and good. The breakfast was more than I wanted, good choice of cereals, plenty of bread to toast. (I didn’t have anything cooked) Friendly service.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    8.0
    Very pleasant
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Room wasn't quite ready upon arrival

    Hotel location was perfect, being right by the River Wharfe Room was fine with a lovely view Breakfast was good

    Stayed in September 2023

  • Reviewed: September 14, 2023

    8.0
    A great experience at a lovely hotel in a fantastic location and with wonderful staff.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    The room was very hot and windows couldn’t be left open because of flies coming in. Installation of a screen - perhaps a temporary one if it’s just an issue in the summer - would be very helpful to allow for better airflow.

    Lovely location right by the riverside and the park, with very friendly and accommodative staff. Food in the restaurant was great - perfect fish and chips and a really good pint of proper Yorkshire bitter.

    Stayed in September 2023

  • Reviewed: September 10, 2023

    8.0
    Great location loved the area
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No drawer space in room

    Bed was comfortable and breakfast really good

    Stayed in August 2023

Showing 1 - 25

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