Dripping shower in room 321 was a bit annoying.

Room was comfortable but a bit small. Breakfasts were excellent. First class. Sarah(?) On reception Friday evening was superb in getting us a table for 9 people at short notice. All staff were pleasant.

Stayed in April 2024

The standard rooms are very dated, but clean and warm. If you want a nice modern room you have to pay quite a bit more.

This was our 3rd visit to this hotel, each time we were attending a function there. All of the staff we met were friendly and welcoming. The hotel has a good amount of parking...which is a little expensive, but at least your vehicle is on-site and safe. All the food we had, including our meal at the function was to a good standard, breakfast was buffet style and offered plenty of choice.

Stayed in April 2024

Breakfast could be better Slow staff at breakfast Better quality sausages beans bacon could make it an ideal stay

Lovely building Very comfortable

Stayed in April 2024

Some of the the decor needs updating

Our room Was lovely . A bit too warm in the hotel . Decor could do with updating which is a shame a beautiful hotel and was a lovely stay some of the outdated decor lets it down

Stayed in April 2024

The room was very warm despite the heaters not being on. It was slightly uncomfortable. Gym and pool both out of use with no sign of this changing.

Breakfast and evening meal were excellent.

Stayed in April 2024

Lovely big room with a small fridge in it. Really good value at £32 per night for a double room. Staff very pleasant and overall an excellent stay

Stayed in April 2024

Paid for premier family room It was nice and large but in my opinion could do with refreshing

Sunday lunch was lovely Breakfast wasn't so good

Stayed in April 2024

Room showed signs of water damage on ceiling

Location

Stayed in April 2024

good bed, nice size rooms and breakfast was great

good location and very comfortable room with a sea view!

Stayed in April 2024

The room could be brought up to date a bit.

The building was amazing and the room was clean and tidy the staff were really nice.

Stayed in April 2024

Spacious Clean and perfect location

Stayed in April 2024

The Imperial is a classic, large, impressive hotel from the 'end of empire', and therefore, is also showing its age in layout and condition. It would cost a lot of money to bring it fully up to 21st Century standards. But, if the rate you pay is right, it still offers a good package. However, a shower curtain in my room that was too 300mm too short, rendering the shower unusable, was poor and careless.

Excellent value for money D,B&B package, which understandably came with a small, interior light-well, single room. However, the room was comfortable enough. The staff were very good, especially the experienced waiters at dinner, and the breakfast staff. The breakfast was good, with a wide choice to suit most preferences. Food at dinner was good, but along the lines you get at conference dinners - which is probably this hotel's bread and butter business. Drinks in the bar and wines at dinner were good and well-priced. The hotel is well situated on the seafront and for trams and buses that stop in front, but sufficiently far from the 'jollity' of Blackpool's Golden Mile to be relaxing!

Stayed in April 2024

The room was nice and big, but was in need of a facelift. It was very windy on the day we arrived and there was dust on the window sills in the bedroom and bathroom. There was no hairdryer in the room and as we had the deluxe sea view I would have expected to see one. Very few coat hangers in the wardrobe.

Very friendly staff and lovely food.

Stayed in April 2024

The style and staff

Nice hotel

Stayed in April 2024

The rooms are ready for an upgrade. We like the old fashioned style but the bathrooms especially need improvement. We also had hairs in our bath therefore cleaning not up to scratch. The bed was comfortable. Not sure why the headboard was for a double bed yet the bed was a super king.

The breakfast was lovely

Stayed in April 2024

It has character- staff very helpful.

Stayed in March 2024

The selection was the usual.

I only came to breakfast once as I don't usually partake, but it was OK.

Stayed in April 2024

Nothing at all

Stayed at the Imperial several times. Never let me down. Staff all really helpful. Great stay

Stayed in April 2024

No fresh fruit or individual yoghurt

Breakfast was just the normal breakfast that you would expect no different from most b and b

Stayed in April 2024

No complaints at all

The room was spacious and clean. The bed was very comfortable with lovely pillows. The shower was really good powerful and warm. All the staff in Reception, Dining Room and the Bar were very polite, professional, friendly and helpful. The breakfast was delicious.

Stayed in April 2024

Really enjoyed the stay staff helpful and friendly

Stayed in March 2024

The Imperial is our favourite place to stay in Blackpool, beautiful, charming Hotel, cheerful & professional staff. It's the Best.

Stayed in March 2024

Having to pay car parking fee

Breakfast was very nice and had a good choice

Stayed in April 2024

The rooms feel like they could benefit from a bit of a refurb.

I liked the location, the sea view and the sense of history. The service and supper in the Palm Court restaurant were absolutely excellent, as was the breakfast.

Stayed in March 2024