Cold room , central heating was switched off

Good location

Stayed in December 2023

Nothing particularly, maybe slightly more tired decoration than in photos advertised but nothing that affected the stay. Was clean and nothing to complain about at all.

Friendly and helpful staff Sea view Room was lovely and warm as we stayed in December Bed was comfortable

Stayed in December 2023

Very good staff. Old style hotel. Nice compatible family room.

Stayed in November 2023

We didn't think the breakfast was particularly good.. Little choice and variety and the quality not good

Friendly reasonably priced

Stayed in September 2023

The original sash window in my room didn't fit well and rattled within the frame in the wind but this was quickly solved by jamming some paper between the window and the frame so it couldn't move.

The location is beautiful and a lovely walk from the centre of town along the sea road. The decor was bold and interesting, the room was large, the bed comfortable and the shower effective. The breakfast was not extensive but was very good.

Stayed in September 2023

Fluctuating temperature of shower, a longish slog up the hill from the conference centre and a breakfast that was limited though good on quality.

Nice, spacious and well appointed single room. Quiet with very comfortable bed. Lovely dining area overlooking gardens opposite cliff view of sea. Also has parking and great WiFi. Helpful staff. Nice feel.

Stayed in September 2023

The breakfast was a bit disappointing with almost no choice or alternatives to the full English.

The position, the comfort, the staff and the cleanliness

Stayed in September 2023

Bus took you into places but didn't seem to bring you back close enough to hotel . Had to walk from the pier to hotel quite a stretch.

Quiet very clean helpful staff

Stayed in September 2023

Barman rude, couldn't wait for us to leave to pack up the terrace table and chairs. Would of been nice to sit on the terrace longer in the evening. Lack of choice of drinks in Bar.

Receptionist in check in, very informative

Stayed in September 2023

The bars choice of beer was very sparse, the majority of ghd staff were very friendly and helpful especially the guy who checked us in, the cleaning staff and the chap assisting in the mornings with breakfast.

The location was very good, we were there for the air show and it couldn’t have been in a better position.

Stayed in September 2023

The outside and the common spaces were a bit shabby. The restaurant and garden space was closed. To get to the beach, it was a bit far to the nearest stairs. When I asked to leave my bag after check out, it was placed in a room that other guests had easy access to so that didn’t feel super safe. For the price, I expect a bit more.

The room was updated and modern. It was comfortable and clean. I was able to walk from the train and walk in to town.

Stayed in August 2023

Very dated. No lifts, had to carry bags up the stairs. Very noisy, uncomfortable and squeaky bed. Never found the bar open, so no hydration point. Bathroom ceiling loose. We stayed for 4 nights.

Location between Boscombe and Bournemouth piers, perfect. Sea view room. Very powerful shower. Rooms cleaned really well and topped up tea/coffee everyday. Garden at the back were kept tidy.

Stayed in August 2023

No cooked breakfast at our stay No staff available to cook

Stayed in July 2023

Room view , was looking out onto a wall

Breakfast was good, however the last day the chef was off and no breakfast was served

Stayed in July 2023

The exterior was a bit run down and facilities were limited.

The staff were friendly and helpful and the room was clean and well kept.

Stayed in August 2023

Not fair on the hotel as it couldn't be helped but the bar and restaurant was closed. The room was tired and could do with decorating and the mattress was a bit uncomfortable.

The view!! Spectacular Clean Friendly staff

Stayed in August 2023

Very Outdated, Carpet Needs Changing Everywhere Nearly Tripped Up Dangerous. Room Door Lock Was Not Very Good, Didn't Lock Well. Very Expensive Stay, Not Worth The Money.

Nice Staff, Room has all the necessary things.

Stayed in August 2023

Needs a bit of TLC

Nice location

Stayed in August 2023

The lift wasn't working so it was a pain to keep walking up and down the stairs all the time, as we were on the top floor...

Lovely size Room good sized bathroom lovely views over the See & coast line

Stayed in August 2023

The £10 charge for parking per day.

We've returned to the hotel as a couple and enjoyed it just as much. The breakfast was plentiful both continental and traditional. We like the location of the hotel, walking distance to Bournemouth Pier or Boscombe Pier (1mile). Special mention to Vince and Paul who made our stay more enjoyable.

Stayed in July 2023

The room was small and congested. Bed was not comfortable and the room freshner was so strong that we had to keep the windows open to reduce the effect.

Staff were helpful and the location was superb. Enough car park onsite.

Stayed in July 2023

The outside looked a little shabby but i guess it is a huge property to paint. There were hardly any staff so no restaurant facilities or bar staff,if you wanted a drink you had to go to reception.

The location was good for access to beaches and walks and gardens were nice with a great view...the few staff we encountered were polite and very,very helpful. Clean room and easy check in/check out,hotel had parking.

Stayed in July 2023

Lack of bar and restaurant

Good location and spotlessly clean everywhere. Room was comfortable but a bit on small side. Lovely big bed and good quality bed linen but terrible pillows! Staff were few and far between but efficient when we found someone. We were disappointed by lack of restaurant and proper bar. The bar was open early evening (staffed by receptionist who did a good job multi tasking). Bar closed on the dot of 10pm for residents (open later at weekends but didn’t help us staying Sunday to Wednesday). Good value but will spend a bit more next time to get a proper ‘hotel’ experience.

Stayed in July 2023

Was a little further from town (walking distance) than I anticipated just over 1 mile. You can however to go one of the other hotels within short walking distance for dinner.

The hotel itself a beautiful building and the main dining rooms are really lovely, even has a library. The room was small, bit comfortable for one night, bed on the firm side. Nice deep bath tub if you would like a soak. Located right across the road from the walkway down to the beach and the pier about 15-20 mins walk to pier, you might even see the local goats on the way. Staff were very accommodating and friendly. Recommended a lovely cafe for lunch called Norwegian Wood, well worth a visit with lots of Beatles memorabilia. Parking on site at the hotel. Whilst we did not have breakfast it looked really good.

Stayed in July 2023

It’s a lovely older style motel.. loved the location and staff were really friendly and very helpful. Breakfast was great!

Stayed in June 2023