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  5. Reviews of Malmaison Hotel Leeds

Reviews of Malmaison Hotel Leeds This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Sovereign Quay / Bridge End, Leeds, LS1 4AG, United Kingdom

#25 of 44 hotels in Leeds

Guests' Choice

Review Score

Based on 3464 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 25, 2024

    7.0
    Reception welcome was not good.
    • Leisure trip
    • Group
    • Club Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Well furnished and comfortable

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    Great location friendly staff !!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Water was so hot, did let reception know was anniversary not much done most hotels we have stayed have gone above and beyond but nothing really much to complain about

    So close to the centre, lovely room cocktails were amazing

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    Wonderful
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    parking is pricey

    great location LOCATION comfortable hotel at a fair price

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was lovely, so comfortable and the staff were very helpful. A great stay.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    We had a lovely stay, the hotel and staff were great.
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Located too close to club which didn’t finish until 6am

    The room was very light and spacious

    Stayed in April 2024

  • Reviewed: April 19, 2024

    7.0
    Ok, but stayed at nicer hotels. Bit of a let down
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was tired and dull, as was the bathroom. The shower screen seal was black and the toiletries were fastened to the wall! The wardrobe had chips out of it and the decor was dull

    Room was quiet. Beds comfortable

    Stayed in April 2024

  • Reviewed: April 17, 2024

    9.0
    Great place to stay in Leeds
    • Leisure trip
    • Travelers with friends
    • Club Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Great location and staff

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff went above and made a dish of my sister and her partner for this hen do making sure they felt special

    Stayed in April 2024

  • Reviewed: April 10, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No water in our room, machine in the lobby had run out of water and couldn't get some from the bar. Needed to take evening tablets. Had to leave the hotel to buy a drink of water. They said bathroom water wasn't drinking water.

    Standard room was large and open. Ensuite large. Great powerful shower. Very clean.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Loved every minute
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was fine

    The staff couldn’t do enough and the location was spot on for what we needed

    Stayed in April 2024

  • Reviewed: April 1, 2024

    9.0
    Beautiful room, but issues with amenities
    • Leisure trip
    • Couple
    • Signature Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Tv and Netflix and music didn’t connect and room was freezing cold, staff had to bring up heaters as the AC and heating system wasn’t working properly.

    Beautiful quirky room. Perfect location and excellent bathtub and shower

    Stayed in February 2024

  • Reviewed: March 31, 2024

    7.0
    Good but shame about the details
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The room we stayed in was 218. It was a good size and had everything in. It was however let down slightly by its slightly grubby detail. For example, the room is decorated well but there are nicks in the wardrobe paint and there was a stain on the carpet by the bed. There was also a coffee or juice stain on the white skirting board by the bin,

    Room and staff great. Location great for the city,

    Stayed in March 2024

  • Reviewed: March 25, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    Location good. Parking just up the road, but satnav directions difficult to follow.

    Stayed in January 2024

  • Reviewed: March 25, 2024

    7.0
    A comfy central hotel with very friendly helpful staff
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was no hot water in the room.

    Walking distance to the Leeds Playhouse for a matinee, and to Chiopraya Thai Restaurant for a cookery lesson.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Brilliant stay, perfect location
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was clean & had everything we needed. Breakfast was excellent. Hotel was only a few minutes walk from the train station

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Lived the stay
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pillows to soft wasn’t comfortable

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Night in Leeds
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    As s couple we had a smaller room than our friend who was on her own.

    Location was between the train station and where our evening engagement was. Loved the bedroom decor! Breakfast lovely.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Very nice place to stay for exploring Leeds
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Just a few finishing touches. Like this is not a cheap hotel but there was no bottles of water in the room. Which is something I’d expect.

    Very nice, clean, huge room. The shower was incredible. Ben extremely comfy. And a perfect location to explore Leeds from

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Overall a bit disappointed
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Decor and lighting very grey and gloomy . Music too loud in restaurant. No hot water in room. Some of the staff in the restaurant were unhelpful and disingenuous.

    Comfortable beds. Food was nice,especially breakfast. Helpful with storage of bags. Some staff were nice.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    perfect - have stayed in a lot of hotels and this was by far the best value for money hotel
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    nothing - liked it all

    Staff really pleasant Room was large and very clean - bed super comfy Breakfast was amazing Bar in evening was great - serving drinks cocktails and coffees and teas Nothing too much trouble

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Really nice hotel, room pretty basic, lovely breakfast
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom needed upgrading

    It was good

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    A great place to stay in the heart of Leeds, very convenient for the theatre playhouse
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room 320.Had the TV in rather a precarious position, when you laid in bed, you couldn’t see the full screen as it had half of the TV stand, blocking its view. I ordered room service food, it’s arrived quickly and was tasty. However, two ingredients were missing from the description on the menu. I ordered a Moroccan flatbread that came without the crisps and without toasted nuts. In the morning, when I went down to breakfast, I had to be moved to a different area mid food as one of your chandeliers was faulty and it’s flickering bulbs were very distracting and could’ve possibly triggered my glaucoma, your staff were friendly and efficient in helping me to do so.

    a good size, comfortable bed and quiet room.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    The hotel location staff n breakfast was lovely. Slight problem with the bed so it affected my sleep but my daughter n m
    • Leisure trip
    • Family with young children
    • Club Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Slight problem with my bed was meant to have it sorted out whilst I was out shopping but it didn’t get done so very uncomfortable didn’t have best of sleep n was cold but sister from that minor thing. The staff hotel location n breakfast was very nice

    The hotel is beautiful very nice hotel good location the breakfast was gorgeous very nice indeed

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Cozy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Facilities (pool) Breakfast area (food area was small and choice limited) Bit worn and tired in areas Could hear music Revolution Da Cuba until early hours

    Ambience Style Decor Location Size of the room Comfy bed Clean

    Stayed in March 2024

Showing 1 - 25

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