Mermaid Street, Rye, TN31 7EY, United Kingdom
#2 of 9 hotels in Rye
Guests' ChoiceBased on 1750 hotel reviews
8.8Cleanliness
9.0
Comfort
8.9
Location
9.7
Facilities
8.7
Staff
9.4
Value for money
8.2
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 26, 2024
Keith
United KingdomWow ...what a fantastic hotel swamped in history and perfect location and the rooms are stunning were be back soon
Stayed in April 2024
Reviewed: April 21, 2024
Kate
United KingdomNothing apart from the noisy seagulls early in the morning!
Staff on reception, restaurant and housekeeping very polite and friendly. It was challenging in the car park as space is limited however staff were able to assist by moving cars as appropriate. Breakfast was very good with plenty choice. Hotel takes the visitor back in time to another era with all the furnishings and fittings reflecting this.
Stayed in April 2024
Reviewed: April 19, 2024
Toni
United KingdomOnly thing I would have changed would be the parking as we were blocked in by another car and the owner forgot to give the keys to the receptionist. we had to wait until the staff could contact the owner.
The interior of the mermaid inn was beautiful so much to just look at. Staff were very friendly and down to earth
Stayed in April 2024
Reviewed: April 17, 2024
Clive
United KingdomStunning building, great staff.
Stayed in April 2024
Reviewed: April 16, 2024
Anthony
United KingdomNothing!
Full of character and well appointed.
Stayed in April 2024
Reviewed: April 15, 2024
Stewart
United KingdomNot particularly good value considering the cost we paid but will visit again but for a special occasion
Friendly staff, lovely breakfast Great location
Stayed in April 2024
Reviewed: April 12, 2024
Kathymingoaura
United KingdomAmazing stay, the staff are so helpful and everything was 10000%. The breakfast was so good, everything about the mermaid is just fabulous
Stayed in March 2024
Reviewed: April 11, 2024
Joanne
United KingdomThe single room seemed a little tired - shower and bathroom seem like they need an upgrade . They were clean . I was woken up by the sound of footsteps outside my room and not sure if the ghost stories had gone to my head or if the legends are indeed true but I slept badly ( not the hotels fault )
The hotel was a charming historic place to stay . The staff were all utterly charming and so welcoming and helpful . We ate our evening meal and breakfast and these were both excellent
Stayed in April 2024
Reviewed: April 9, 2024
Simon
United KingdomNothing
The position is fantastic in such an amazing place ,walk straight into history and climb the church tower for the best veiw.
Stayed in April 2024
Reviewed: April 7, 2024
Elaine
United KingdomNothing
All the old features were there, it was like stepping back in time.
Stayed in April 2024
Reviewed: April 5, 2024
Valerie
United KingdomFood could have been a bit hotter - both dinner and breakfast were luke warm but not enough to complain about
We last stayed at the Mermaid in 1976 for our honeymoon It was every bit as good as we remembered
Stayed in April 2024
Reviewed: April 4, 2024
Lk1965
AustraliaMy only criticism would be that there is not enough parking but we did find alternative parking.
I loved staying at the historic Mermaid Inn. It is an amazing place with lots of quirky features. The food in the restaurant was delicious. The location is great. If it hadn't been raining I would have enjoyed the outdoor areas too. I enjoyed my stay very much.
Stayed in March 2024
Reviewed: April 3, 2024
June
United KingdomLovely old building, with a large open fireplace.
Stayed in March 2024
Reviewed: March 31, 2024
Jane
United KingdomNothing, it was perfect
It was absolutely beautiful. So old and historic but also so comfortable
Stayed in March 2024
Reviewed: March 31, 2024
Mark
United KingdomShower screen maybe
Character, history & uniqueness
Stayed in March 2024
Reviewed: March 30, 2024
Meena
United KingdomIt was all great. Very charming place
We really enjoyed how it is steeped in history and the care they’ve taken to maintain it’s authenticity.
Stayed in March 2024
Reviewed: March 30, 2024
Ami
United KingdomN/A
Beautiful historic property in such a lovely location. Friendly staff & a great stay.
Stayed in March 2024
Reviewed: March 27, 2024
Jane
CanadaNothing comes to mind.
The breakfast was excellent, superb service. The age of the hotel was just so interesting for us. We loved the interior, really, we loved everything about our stay!
Stayed in March 2024
Reviewed: March 25, 2024
Margaret
United KingdomNot a lot. The limitations are due to the building itself. e.g. car parking very tight, rooms difficult to get to. Bar & lounges quite small
Staff exceptionally helpful & friendly. Particularly Charlotte on reception and Archer the porter.
Stayed in March 2024
Reviewed: March 19, 2024
Andrew
United KingdomAll of it
Stayed in March 2024
Reviewed: March 18, 2024
Paul
United KingdomNothing to do with the hotel which was perfect but a group of guests were disruptive.
Our 11th stay here was excellent again! We love it here and love to return.
Stayed in March 2024
Reviewed: March 17, 2024
Kathymingoaura
United KingdomThe staff were super helpful and really enhanced our stay. Brilliant place to stay
Stayed in March 2024
Reviewed: March 17, 2024
Nicole
United KingdomI loved the overall decor, the history, the art, the location, the price, the bar, the drinks, the service, lounges, the giant fire place. Loved it!
Stayed in March 2024
Reviewed: March 14, 2024
Christopher
United KingdomLunch was amazing ,delicious fresh fish , most enjoyable lovely fresh produce
Good quality breakfast ,selection of pastries ECT ,delicious
Stayed in March 2024
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