53 Bargate, Grimsby, DN34 5AD, United Kingdom
#9 of 18 hotels in Grimsby
Guests' ChoiceBased on 870 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
8.9
Facilities
8.5
Staff
9.4
Value for money
8.5
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Ian
United KingdomNothing
great breakfast room very clean staff very friendly and helpful
Stayed in May 2024
Reviewed: May 4, 2024
David
United KingdomTired rooms
Bar and restaurant staff
Stayed in May 2024
Reviewed: April 24, 2024
Maxine
United KingdomThe only criticism I have is the toilet flush. It didn't flush the toilet paper and had to flush several times to aid this.
Location central. Large car park. Lots of trees which did result in lots of bird poop.
Stayed in March 2024
Reviewed: April 23, 2024
Martyn
United KingdomTea, coffee, sugar wasn't restocked daily, and when I did ask for more, it never arrived.
Stayed in April 2024
Reviewed: April 13, 2024
Keith
AustraliaUnderstaffing at breakfast time. As an aged establishment. Old plumbing in the bathroom was problematic.
A little dated, and some issues with plumbing. These matters were nullified by the Excellent service & attention given by Gareth (a great multi-tasker) and especially Jamie in the Restaurant. Overall a great stay. Would recommend to others.
Stayed in April 2024
Reviewed: April 11, 2024
Melissa
United KingdomThe hotel was really hot especially at night! I couldn’t get much ventilation even by opening the windows.
Excellent location, lovely breakfast. Strange music choice, dance tracks at 8am but it wasn’t an issue. Staff were friendly and helpful. Excellent gym facilities. The shower was amazing. Very powerful. Lovely food in the evening.
Stayed in April 2024
Reviewed: April 8, 2024
Philip
United KingdomEverything about the stay on both times has been almost perfect, excellent in fact except from billing issues, we have had issues both times and had to come away waiting to see a refund going on to the account. On this occasion, we were given a evening bill that wasn't ours, alerted staff to the fact, and waited considerable time for someone to return, alerted someone else to the fact we were still waiting and after further period of time asked for a third time to be told that the bill had been updated and already added to our account without us reviewing, however in the morning after paying the bill and strangly getting an itemized bill afterwards ? found that there were still three items we hadn't had. It is fair to say that on that evening, there was a golden wedding anniversary bash going on, so they were extremely busy at the time. We would stay again. However, if there were billing issues for a third successive time, I think that might have bearing on whether we use the place for a fourth time.
Definitely a lovely hotel, we stayed here before and because we knew how good it was, came back again, great food, excellent staff, friendly place, nice surroundings nicely situated,
Stayed in April 2024
Reviewed: April 2, 2024
Jay
United Kingdomshower pressure not good.
Stayed in April 2024
Reviewed: April 1, 2024
John
United KingdomIt met my expectations an I was satisfied to say I would stay again
Location very good, had room only, staff very helpful and polite.
Stayed in March 2024
Reviewed: February 19, 2024
Kerrissimo
United KingdomAll good.
Nice location, friendly staff, relaxed atmosphere. EV chargers.
Stayed in February 2024
Reviewed: February 19, 2024
Jan
United KingdomPoor sound proofing in room could hear man upstairs snoring!
Helpful staff they attending to loose loo seat promptly
Stayed in February 2024
Reviewed: February 8, 2024
Alumbrado
United KingdomI wasn't a huge fan of having a ground floor room next to the car park. The lights in the car park were quite bright and even blinds/curtains didn't shut them out completely. Also it took a very long time (minutes rather than seconds) for water to run hot – maybe because I was at the end of the corridor?
Clean and functional, which is a lot of what I ask for in a hotel. Just out of the town centre, which is good, but still walkable.
Stayed in February 2024
Reviewed: February 2, 2024
Colin
United KingdomThe WiFi was buffering quite a lot which affected the TV…..stopping and staring.
The staff were brilliant, great tasty dinner, lovely comfortable bed and a superb breakfast. Ample free parking too. Plenty of three pin sockets for phone and laptop charging etc. The shower was good too with plenty or power.
Stayed in February 2024
Reviewed: January 27, 2024
Paul
United Kingdomall good
the usual excellent service
Stayed in January 2024
Reviewed: January 19, 2024
Jacqueline
United KingdomDouble room only had one seat so one had always to sit on the bed . Breakfast was very expensive for what you got
Room was very nice
Stayed in January 2024
Reviewed: January 13, 2024
Janet
United KingdomI had to carry my suitcase up the stairs myself. The breakfast was very ordinary with undercooked, tough bacon and the sausage was tough. I have had much better Lincolnshire sausages. Most hotels include breakfast in the room price and £15 was a lot to pay for an ordinary breakfast. However, the coffee was nice and the staff very pleasant.
The bed was very comfortable and the room was warm. It was nice and quiet.
Stayed in January 2024
Reviewed: January 11, 2024
John
United KingdomNothing
Excellent staff and superb breakfast, a really comfy room with an amazingly comfy bed and pillows. the bar area is a really pleasant place to sit and have a meal if you don't want to go in to the modern orangery dinning room. the bet thing about this hotel is the warm and welcoming staff and their attention t details
Stayed in December 2023
Reviewed: January 8, 2024
Ann
United KingdomBreakfast a little overpriced
Good position for town centre. Easy parking Friendly and helpful staff Comfortable room
Stayed in January 2024
Reviewed: December 31, 2023
Andrew
United KingdomNot being in tbe main building
Staff extremely welcoming.
Stayed in December 2023
Reviewed: December 30, 2023
Deborah
United KingdomLovely hotel. Staff always welcoming. Quiet Room was nice Shower was good Used the electric car charging, quick charger. Thank you Millfields
Stayed in December 2023
Reviewed: December 25, 2023
Fraser
United KingdomStayed here a few times now. Great location. Close to town centre with Cleethorpes easily accessible by bus/taxi. Very friendly staff. Shower hot and bed comfy
Stayed in December 2023
Reviewed: December 23, 2023
Nicola
United KingdomI didn't like having to walk past the squash courts to get to my room...it wasn't very "inviting"! Although there was a prettier, longer route round, we weren't shown this. Everything else was absolutely perfect.
Excellent, and really amazing staff! I would 100% recommend this lovely place.
Stayed in November 2023
Reviewed: December 19, 2023
Audrey
United KingdomRoom was a little stuffy as no opening windows and despite turning off radiator I found it too warm and the new carpet smell wasn't pleasant although we got used to it after a while . One price for breakfast which works out expensive as I normally just eat fruit and yoghurt and maybe a pastry .
Handy location and the room was newly refurbished and comfortable. Food and service excellent
Stayed in December 2023
Reviewed: December 19, 2023
Steven
United KingdomCould have done with knowing there was a large wedding reception on when we stayed.
Staff really friendly and helpful. Food was lovely, we had a bar meal (burgers ) and they were really good. Room was maybe a little bit dated , but was more than acceptable. We'd use again if back that way
Stayed in November 2023
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