3 Kingdom Street, Sheldon Square, Westminster Borough, London, W2 6BD, United Kingdom
#425 of 1,010 hotels in London
Guests' ChoiceBased on 2160 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
8.8
Facilities
8.2
Staff
8.8
Value for money
7.5
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Miji
United KingdomNothing
The location and reasonable price.
Stayed in May 2024
Reviewed: May 2, 2024
Catherine
United KingdomConsidering the price included a pool, it’s not always available. We were lucky that someone didn’t turn up so we were able to get in. At the end of the day we were happy.
Breakfast was great. Location perfect.
Stayed in April 2024
Reviewed: April 30, 2024
Sabrina
BrazilThe breakfast should be included in all rates
The location is perfect. 10 minutos walking to Paddington Station. The room is very quite e the staff really kind and polite
Stayed in April 2024
Reviewed: April 30, 2024
Bakshi
IndiaSize of room & shower cubicle -very small & uncomfortable
Location & courteous staff
Stayed in April 2024
Reviewed: April 29, 2024
Maureen
United KingdomBreakfast could have been warmer. Perhaps because the plates were cold
Really enjoyed the garden outside the breakfast room even though scaffolding was up. I chose a cooked breakfast which could have been hotter Staff were exceptional
Stayed in April 2024
Reviewed: April 29, 2024
Benedetta
United Kingdomrooms are very old and the big stains on the carpet were pretty disgusting for this price and chain name reputation it would be great to have the carpets cleaned/redone a bit
Very frendly staff and great to have the bar open until 1am. very nice bare lounge area, well refurbished
Stayed in April 2024
Reviewed: April 23, 2024
Joao
PortugalFacilities. Location. Breakfast.
Stayed in March 2024
Reviewed: April 21, 2024
Bader
Saudi ArabiaReception supervisor, although I know that Check in is available after three in the afternoon, and that this is the norm, But I hoped to receive special treatment especially that there are rooms available and the hotel is in a state of renovation and maintenance
The Location
Stayed in April 2024
Reviewed: April 18, 2024
Maxine
United KingdomLack of plug sockets by the bed and generally in the room.
The pool, the gym, the sauna and steam room, the breakfast, the luggage storage.
Stayed in April 2024
Reviewed: April 17, 2024
Christin
NorwayI would like a zink in the same room as the toilet.
I love the hotel, location is great.
Stayed in April 2024
Reviewed: April 14, 2024
Deepak
United Arab EmiratesNo charging points near the bed, and the charging points seem to deliver a low voltage, so was a pain to charge multiple devices
Close to Paddington station. Clean hotel and quite spacious. Very comfortable, with responsive and helpful staff!
Stayed in April 2024
Reviewed: April 12, 2024
Keasberry
BruneiShower floor was slippery and step from shower was a fall risk. Not disabled friendly with the design
Ultra modern, well maintained facilities and elegant atmosphere.
Stayed in April 2024
Reviewed: April 12, 2024
Bethany
New ZealandThe pool - it is tiny and needs to be booked. I had messaged in advanced asking if it needed to be booked as I saw that on another review and was told no. On arrival, I was told yes it did need to be booked and the time I wanted was already full. Honestly, it's so small I don't think you could swim lengths anyway. The breakfast - the selection was quite average and the quality was poor. There were also some basic things missing e.g. jam amd spreads for toast.
The staff were all really friendly and very helpful. The room size was very good for London and the location is convenient near Paddington and in an area with a few restaurants and shops. Overall pretty good value for the location.
Stayed in April 2024
Reviewed: April 10, 2024
Colin
IrelandI opened the curtain in the room on our first morning and was looking straight into someone’s office. I was not aware that this would be the case. Not a big deal really .
Location was very good. The breakfast was delicious.
Stayed in April 2024
Reviewed: April 10, 2024
Nkemdilim
United KingdomParking
Thank you
Stayed in April 2024
Reviewed: April 9, 2024
Omer
United Arab EmiratesThe room should be cleaned daily without ask reception
Location Staff Value of money
Stayed in April 2024
Reviewed: April 8, 2024
Emma
United KingdomRooms a bit dated and old looking
Common areas were nice and clean
Stayed in April 2024
Reviewed: April 5, 2024
Konthea
FranceNoise of the near train 😁
we like the access to the transport
Stayed in April 2024
Reviewed: April 3, 2024
Sarah
United KingdomRoom felt a bit basic and tired. Pillows were an odd shape and very flat. Mattress a bit lumpy and uncomfortable.
Great location and lovely bar. Great view from room.
Stayed in March 2024
Reviewed: April 2, 2024
Kathy
United States of AmericaToilet is in a very small room
Everything is clean - the room, the beds, toilet and shower area. Great selection of breakfast items
Stayed in April 2024
Reviewed: March 29, 2024
Lee
United KingdomI unexpectedly got my period and so ashed at reception if they had any emergency sanitary products and told no. This is quite basic, if Yiu can get a sewing kit, shower cap etc then a sanitary pad should be available....it was just one to tide me over for the walk to shop.
Pool, good breakfast, excellent response when staff called from room for a fan, clean glasses and tea.
Stayed in March 2024
Reviewed: March 28, 2024
Brian
United KingdomMattress a bit lumpy
Breakfast was great. Location very convenient for the tube and Paddington station
Stayed in March 2024
Reviewed: March 21, 2024
Markus
GermanyBooked a Superior room which was quite small
In the context to got a hotel i. The heart of London for that price fine, but have stayed in better Novotels before
Stayed in March 2024
Reviewed: March 19, 2024
Martin
GermanyIt’s at the end of a cul de sac, and enclosed by a highway and train tracks. Not a big disadvantage, just feels like a bit of an island.
It all seems very new. Good location, Paddington is very convenient to reach many areas of London. Room was quiet.
Stayed in March 2024
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