Only half a mushroom with breakfast

Beautiful location Lovely view whilst having breakfast Big comfy bed Lovely shower Staff couldn’t do enough

Stayed in April 2024

Hotel was next to the lake

The hotel was right on the lake fantastic location

Stayed in April 2024

Cold water when run a bath Jar of marmalade to share in the morning everyone putting knife in not clean Chairs in restaurant feel rocky as they are going to break?

Great location Food in restaurant very good

Stayed in April 2024

Parking not great

Location is fabulous

Stayed in April 2024

Organisation of the breakfast system very badly delivered , would of been nice to of been told that the Sauna wasn’t working and had been broke for a few weeks

The views where great from the hotel

Stayed in April 2024

We’d booked a spa day for the Saturday and the pool was full of screaming children all day. Not very relaxing when we’d purposefully gone away to get away from ours 🤣 (children pool hours are 10-5) Our Room was opposite the back of the stags pub about 50 metres away and so heard lots of fighting/screaming/shouting around 1am which woke us on our second night. £20 per night parking charge is very steep and should be included in the room rate with it being the most expensive hotel in the area.

Clean and tidy, great location for all amenities, good facilities and staff couldn’t do enough they were very friendly. Breakfast was delicious!

Stayed in April 2024

That you couldn’t use debit card to charge for extras on room. Our room had tea stain down the walls and over skirting and definitely not cleaned up in a while.Dining staff weren’t up to much, waited 40 mins first night for dinner, only for them to come back 30 mins later and asked us what we ordered and still forgot to bring us our starters , there were only 6 tables in for dinner at this point and all tables of 2.breakfast wasn’t much better, waited 20 mins for scrambled egg and by this time we had drunk our tea and eaten toast, the next few mornings were the same, the fact that your a 4* hotel leave me wondering why, we have stayed here a few time and this time place was a let down in all ways, even the £20 per night for parking on top of everything else was a bit much.

That it was close to all shopping even the next villages weren’t to far, plenty to do and see and lots of good eating places out and about

Stayed in April 2024

N/a

All of the above

Stayed in April 2024

Weather could have been better

Nice views over the lake

Stayed in March 2024

N/a

Excellent location with wonderful views of Lake Windermere

Stayed in April 2024

Spa a disappointment pool cold sauna not working

Location . Lovely bedroom

Stayed in March 2024

Breakfast was great had dinner 1st night and paid £30 for a steak which looked like a minute steak not worth the money ate out on the 2nd night it was the only issue we had so it was a shame

Location and facilities

Stayed in April 2024

Tired, needs an upgrade Water not hot enough for a good bath or shower even after complaining every night

Great location

Stayed in April 2024

nice hotel nice place

Stayed in March 2024

Swimming pool could have been warmer

Staff were very warm and attentive, food was lovely and great location

Stayed in January 2024

There were no toiletries in the room except some shower gel which was lovely but I would expect in a four-star hotel at the Price we paid body lotion, shampoo and conditioner. The room and decor was a little tired and needs a refurbishment. There was absolutely no atmosphere in the bar or the restaurant and it was my birthday so I was a little disappointed. Somebody ting on the piano would have been nice. On the Saturday afternoon there were lots of noisy children in the pool which really spoilt the spa ambience. In fact it wasn’t like a spa it was more like a kids play area. Or drinks would’ve been nice in the spa area also.

The staff were exceptionally friendly and helpful. Breakfast was good and so was dinner the ambience and the location was excellent. The spa was good, but the sauna was out of order.

Stayed in April 2024

Too expensive for what it is. Especially the bar prices! Absolutely ridiculous. Breakfast is better at Premier Inn.

Location

Stayed in April 2024

Over priced alcoholic drinks very expensive.

Good breakfast lots of choices

Stayed in April 2024

The sauna wasn’t working. But we still enjoyed the steam room and ice room.

The location was good. V comfortable and well furnished bedrooms. Lovely breakfast . We enjoyed the spa facilities. The bar had lovely views of the lake, even in the rain. The staff were also very friendly and helpful.

Stayed in March 2024

Wasn’t happy with the staff that worked in the spa reception was quite rude. And the fact the sauna wasn’t working and wasn’t mentioned before I payed for the reservation which actually persuaded me to purchase the room.

Good location and pleasant room. Also good breakfast.

Stayed in March 2024

Couldn't go to the spa as there was no gowns for us to use in the room, tissue box only had 1 tissue left in it. Ordered breakfast to be delivered to our room for 9.45- 10 am and didn't arrive till 10.15 had to check out at 11

Hotel was really nice great stay

Stayed in March 2024

Bar staff weren't always around, often saw people waiting 5 minutes or more for someone to appear, though to be fair it was out of season. But for a 4 star hotel, we sometimes had to wait for staff to appear, which is OK, but could have been better.

Location was superb. Hotel very comfortable,. Parking in disabled bay was a bit tight, and you can't reserve a space. Staff were very helpful

Stayed in March 2024

Looking at the back end of a takeaway from my window

Extremely clean and welcoming

Stayed in March 2024

Rooms and main reception room looking tired and cobwebs all over

Perfect location

Stayed in February 2024