308 North Promenade, Blackpool, FY1 2HA, United Kingdom
#129 of 242 hotels in Blackpool
Guests' ChoiceBased on 3074 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.6
Facilities
8.0
Staff
9.0
Value for money
7.9
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Jan
United KingdomLack of room number directions on landings .
Staff friendly and helpful. Room clean with good facilities. Bed firm and comfortable. Breakfast cooked perfectly , varied continental .
Stayed in May 2024
Reviewed: May 2, 2024
Emma
United KingdomThe room wad too hot. The 2 younger kids had to share a sofa bed which wasn't very comfortable.
Nice breakfast. Served a good variety of meals during the day which were reasonably priced.
Stayed in April 2024
Reviewed: April 30, 2024
Cheryl
United KingdomThe food could have been better due to the price.
Clean, updated decoration, friendly staff.
Stayed in April 2024
Reviewed: April 29, 2024
Siobhan
United KingdomDidn’t like the mattress wasn’t very comfortable they need new ones. Everything was really good would definitely be going back.
Stayed in April 2024
Reviewed: April 20, 2024
Byford
United KingdomHad to move rooms as the wind was whistling through the window, then the next room had a metal box outside the window slamming all night , told staff but wasn't dealt with
Entertainment
Stayed in March 2024
Reviewed: April 19, 2024
Julian
United KingdomThe weather
Rooms entertainment and really helpful attentive staff.
Stayed in March 2024
Reviewed: April 5, 2024
Lauren
United KingdomSome areas felt a little dated, but that’s just personal taste and didn’t impact our stay at all.
Location was great - tram stop just outside and walking distance to main part of town. It was clean. The staff were lovely!
Stayed in April 2024
Reviewed: April 4, 2024
Mistry
United KingdomThere wasn’t any hot water on the day that we arrived. Luckily there was in the morning but the shower was a bit naff. Very hard to control the temperature
Rooms and hotel was very clean
Stayed in April 2024
Reviewed: April 3, 2024
Sweeney
United KingdomRoom was a bit outdated and in need of an upgrade but was clean. Not the photos that were advertised on the website. Think there may be other rooms which have been upgraded but we booked last minute and was only for 1 night so cant complain
Hotel was nice at bar and reception area. Staff very friendly and accomodating
Stayed in March 2024
Reviewed: March 31, 2024
Abicashoo
United KingdomWe had a leak in our room. Restaurant was expensive and dated but good overall.
The rooms were big and clean. Helpful staff when we wanted food.
Stayed in February 2024
Reviewed: March 28, 2024
Chiara
United KingdomLovely receptionist but too slow to check in
Stayed in March 2024
Reviewed: March 25, 2024
Angus
United KingdomThere are no soaps in the bathroom or shower gel
Location was good very quiet would go back again
Stayed in March 2024
Reviewed: March 24, 2024
Chiara
United KingdomThe lady on reception was very nice when we checked in but very slow. It took nearly 30 mins to check in just 4 of us. The link to do pre-check in on the email that was sent didn’t work for any of us.
Breakfast was excellent and staff very nice! Room was nice and they upgraded me. All the staff were very friendly and made us feel so welcome :)
Stayed in March 2024
Reviewed: March 23, 2024
David
United KingdomOnly complaint the towels were very thin poor quality and poorly laundered resulting in them being rough . Nice fluffy towels would make it a perfect stay petty but I love a thick soft towel
All very nice and comfortable.
Stayed in March 2024
Reviewed: March 20, 2024
Margaret
United KingdomRoom was too warm at times
Room was well decorated and very clean
Stayed in March 2024
Reviewed: March 12, 2024
Melissa
United KingdomThe beds were so uncomfortable I didn't sleep for 2 nights. Breakfast on Monday morning didn't have enough staff and had to ask for glasses for juice, milk for cereal, cup for coffee.
Entertainment was good in the evening and Bingo. Staff very accommodating as we arrived back late on Sunday from a dance comp
Stayed in March 2024
Reviewed: March 11, 2024
Ann
United KingdomFriendliness and entertainment
Stayed in March 2024
Reviewed: March 9, 2024
Janet
United KingdomTemp control in room should be able to personally control.
Room small, room to hot even with radiator turned off in bedroom, bathroom really to hot not able to adjust heat.
Stayed in March 2024
Reviewed: March 8, 2024
Debbie
United Kingdomsmall but heeds bigger cups in room 😆
free upgrade to fabulous room with sea view
Stayed in March 2024
Reviewed: March 4, 2024
Julie
United KingdomN/a
Entertainment on every night. Welcome and helpful staff.
Stayed in March 2024
Reviewed: March 3, 2024
Deana-jay
United KingdomI paid for the supreme family room didn’t expect the mattress to be so uncomfortable (springs) needs upgrading.
Love staying at park house this is my 4th time booking
Stayed in March 2024
Reviewed: March 2, 2024
Brumby
United KingdomPhone didn't work in the room. Had 5 different numbers to ring down to reception, all got transfered to book a wedding, No hot water and shower didn't work. But wasn't there fault. And the issue got resolved.
All very friendly, amazing breakfast Will be coming back again
Stayed in March 2024
Reviewed: March 1, 2024
Elaine
United KingdomBathroom could do with updating
The room itself and the bar area
Stayed in February 2024
Reviewed: February 29, 2024
Anna
United KingdomI found people walking along the corridor quite noisy as the old floorboards are creaky.
I was very pleased with my room, I had a great view of Blackpool tower which was a nice surprise.
Stayed in February 2024
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