350 Oxford Street, Westminster Borough, London, W1C 1BY, United Kingdom
#524 of 1,014 hotels in London
Guests' ChoiceBased on 3094 hotel reviews
7.8Cleanliness
8.2
Comfort
8.5
Location
9.5
Facilities
7.7
Staff
8.6
Value for money
7.3
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 10, 2024
Carol
United KingdomBig construction site next door but didn’t disturb sleep. Would have liked to been able to open windows as air con is not my preference
Excellent breakfast with good service
Stayed in May 2024
Reviewed: May 7, 2024
Vasna
South AfricaReception staff on day of arrival were unfriendly. I had chatted to the hotel via the chat service on booking.com and asked for early check in to be arranged and the receptionist quite rudely told me they are reception and not reservation and cannot accommodate earlier check in. I had also asked on the chat if my Amazon deliveries could come to the hotel and this was confirmed but reception seemed perplexed at first and then later said they could check if it arrived. I found this poor customer service as first experience with hotel. Rooms do not come with bedroom slippers and after entering from the streets it’s not ideal to walk around the room with the same dirty shoes. Pillows are not firm, does not provide comfortable night sleep
Location is ideal as close to the underground and walking distance to key areas
Stayed in May 2024
Reviewed: May 7, 2024
Claudette
AustraliaIt would have been nice to have laundry facility on site and an ironing board in the room.
Breakfast was very nice and staff were friendly and attentive. The location was ideally located to Oxford Street shops and cafes.
Stayed in May 2024
Reviewed: May 4, 2024
Angela
United KingdomBreakfast was a little disappointing , the service was slow and the food Luke warm with very very limited gluten free options
Stayed in April 2024
Reviewed: May 3, 2024
Mary
GreeceSmall rooms
The location
Stayed in April 2024
Reviewed: April 30, 2024
Simona
RomaniaBreakfast with not such a good variety
Excellent location. Couldn’t be better in such a huge city! Close to everything and directly on Oxford Street. Breakfast good but not spectacular.
Stayed in April 2024
Reviewed: April 26, 2024
Michael
JerseyThe bed was very well used, covered on top with a mattress topper didn’t do much, just sunk into the bed. The air conditioning was also incredibly noisy.
Location, facilities in the room. Breakfast
Stayed in April 2024
Reviewed: April 25, 2024
Maxston
United KingdomThere wasn’t much not like it was extremely functional. The staff in the breakfast room were very friendly, but the food was just okay.
It was centrally located and had everything you needed. It was good value for money compared to other London hotels in the area. The bathroom was great and we were really happy that the windows opened so that fresh air could come in. I don’t know if there were building work going on, but no taxes seem to be able to drop us off outside, we weren’t quite sure where it was with it being behind other buildings. The reception staff were extremely friendly and helpful.
Stayed in April 2024
Reviewed: April 25, 2024
Carole
United Kingdomexpected twin beds....allocated a double and no twins available
Room was comfortable - bit noisy as there was a noisy function playing till late
Stayed in April 2024
Reviewed: April 24, 2024
Ståle
NorwayRoom was not available at 13.00 to 14.00 hrs despite early arrival request. Confusion at reception about this.
Stayed in April 2024
Reviewed: April 23, 2024
Catriona
United KingdomThere are only two small lifts, which could be an issue in busier times, if people have lots of luggage etc but in all honesty it was fairly quiet when I was there.
Really lovely room - looked like it had been redone since I last stayed there. Excellent location.
Stayed in April 2024
Reviewed: April 22, 2024
Mohammad
CanadaNothing noted,
Location of hotel was excellent. Staff were helpful and supportive during the stay.
Stayed in April 2024
Reviewed: April 20, 2024
Julie
United KingdomSignage for hotel not clear
Near to amenities and station
Stayed in April 2024
Reviewed: April 19, 2024
Keith
JerseyThere wasn’t anything I didn’t like during my stay.
The hotel was in a great location for shopping and show at the palladium. Very friendly and helpful staff Bond Street underground station next door
Stayed in April 2024
Reviewed: April 14, 2024
Andrew
United Kingdomnoisy plumbing and car alarm going off early in the morning
Stayed in April 2024
Reviewed: April 11, 2024
Cynthia
United KingdomCompact but decent bar.
Perfect location for the theatre and shopping trip. Lovely staff, friendly well trained and attentive.
Stayed in March 2024
Reviewed: April 9, 2024
Richard
United KingdomBuilding works across the road we were not aware off as this is not mentioned anywhere. In addition the system was down in the hotel which meant we had to pay for everything by card as we ordered.
Room was a good size ad very clean.
Stayed in April 2024
Reviewed: April 9, 2024
Janet
AustraliaThe bed in our first room was uncomfortable - however the team addressed this the next morning and organised an alternative room which was very comfortable.
Great location and very helpful team. Generous bathroom - and with a bath!!
Stayed in April 2024
Reviewed: April 7, 2024
Vicki
United KingdomNo info in the rooms for a/c, coffee maker, tele etc.
Location was great, friendly staff.
Stayed in March 2024
Reviewed: April 4, 2024
Maisie
United KingdomGood location and all the staff very friendly.
Stayed in March 2024
Reviewed: April 2, 2024
Mark
ChinaLocation ideal for Oxford Street. Excellent breakfast. All staff exceptional.
Stayed in March 2024
Reviewed: April 1, 2024
Assel
SwitzerlandGym is not in the building
Great location
Stayed in February 2024
Reviewed: April 1, 2024
Michael
DenmarkThe bed is a bit too soft for our taste. The curtains could cover the windows better.
The location is perfect with Oxford street outside and a next door tube station. The room is clean and spacious. The cleaning is really good.
Stayed in April 2024
Reviewed: March 31, 2024
Rachel
United KingdomMirror was in a really awkward position and bathroom floor was slippery it had been polished highly but dangerously slippery
Clean and friendly great location.
Stayed in March 2024
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