34 Lombard Road, Wandsworth, London, SW11 3RF, United Kingdom
#699 of 1,014 hotels in London
Guests' ChoiceBased on 1258 hotel reviews
7.4Cleanliness
8.2
Comfort
8.3
Location
7.8
Facilities
7.7
Staff
8.0
Value for money
7.2
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 9, 2024
Samantha
United KingdomFor some reason, in the morning, the bathroom smelt like a toilet drain, but I had a lovely stay
I loved the bed it just hugged you
Stayed in April 2024
Reviewed: May 7, 2024
Eriks
United KingdomStaff was very helpful, and there was a nice view from the window over the Themes.
Stayed in April 2024
Reviewed: May 7, 2024
Laurence
United KingdomNo bath. The previous room in the same hotel had a bath and separate shower and was cheaper.
Large spacious room and double bed.
Stayed in May 2024
Reviewed: May 6, 2024
Priscila
United KingdomBig and clean rooms. Great location
Stayed in May 2024
Reviewed: May 6, 2024
Hakeem
United Kingdom-late checkout fee is a bit high
-Lovely spa facilities -big rooms, bigger than most -great staff and hospitality -great room features -good breakfast
Stayed in May 2024
Reviewed: May 3, 2024
Karrine
United KingdomThe beds wasn’t as comfy as usual hotel beds
Nice and great selection
Stayed in April 2024
Reviewed: May 2, 2024
Angelina
United KingdomNot sure about the heating system…
Comfortable
Stayed in April 2024
Reviewed: May 1, 2024
Hannah
United KingdomTv in room didn’t work
Location was great and so were the staff
Stayed in April 2024
Reviewed: May 1, 2024
Tatjana
SloveniaThis review is hidden because it doesn't meet our guidelines.
Reviewed: April 29, 2024
Robyn
IrelandThe window was too large, especially for being on the first floor. The blinds were a hassle, and the curtains left gaps either at the edge or in the middle. The TV in my room didn't work- not a big deal for me as I hadn't planned on watching it but I know some people would be annoyed by that.
The room was exceptionally clean, and the bed was generously large. The bed was very comfortable. The staff were helpful at check in and 1 member of staff actually brought my luggage to my room (there was no lift so I appreciated the help up the stairs).
Stayed in April 2024
Reviewed: April 29, 2024
Nigel
United KingdomSignage from basement parking not that clear. Breakfast poor, had to wait over 30mins for the croissants arrive even after mentioning it to staff. Not 5* breakfast.
Nice size room, check-in staff were polite, brilliant bar tender, and staff in restaurant evening attentive. Great location on the Thames.
Stayed in April 2024
Reviewed: April 28, 2024
Dean
United KingdomMy room was beside the road and was a bit nosey at times.
Very Spacious room, clean and just what I needed for my short stay.
Stayed in April 2024
Reviewed: April 28, 2024
Peter
United KingdomLocation
Room size
Stayed in April 2024
Reviewed: April 24, 2024
Mark
United KingdomThe food in the restaurant wasn't great, we had ceasar salad and it was covered in ceasar sauce wasn't pleasant .
The room was great well worth the money .Spa and gym facilities was also ok.
Stayed in April 2024
Reviewed: April 24, 2024
Claudiu
United KingdomThe SPA facilities are rather minimal. The two saunas were good, I was the only customer using them.
The best part was the deal on offer, a two digits deal made my stay enjoyable. It was also quiet and clean.
Stayed in April 2024
Reviewed: April 22, 2024
Justin
United KingdomVery spacious, clean and comfortable.
Stayed in April 2024
Reviewed: April 22, 2024
Ashley
United KingdomVery comfy bed and staff upgraded room to have a bath in prior to London marathon race. Would stay here again! Good location 5 mins walk from Clapham Junction.
Stayed in April 2024
Reviewed: April 21, 2024
Craig
United KingdomPorter and Restaurant staff. Spa closes at 7pm
Reception staff
Stayed in April 2024
Reviewed: April 20, 2024
Olga
United KingdomA bit more light in the room is needed, as all lights in one corner
Amazing room, great size bathroom.
Stayed in March 2024
Reviewed: April 15, 2024
Belinda
United KingdomNo phone reception and the wifi is weak
The spacious feeling from the room and the comfort and modern equipment.
Stayed in April 2024
Reviewed: April 12, 2024
Nicol
United KingdomThe taxi company you called.
They call taxi companies who are a rip off. They should get black cabs or advise clients to use Uber. Paid £16 for black cab from Victoria Station to the hotel, but paid £37 from the hotel to Victoria with the taxi company they called for me. Absolutely rip off.
Stayed in April 2024
Reviewed: April 8, 2024
Lee
United KingdomStaff wasn’t interested, nothing extra given or offered
Stunning room, wifi piss poor. Views of London gorgeous.
Stayed in April 2024
Reviewed: April 8, 2024
Jake
United KingdomNoisy corridors especially in morning when cleaning rooms. It was a Sunday morning so I expected it to be more quiet.
Welcoming and clear instructions
Stayed in April 2024
Reviewed: April 8, 2024
Eloisa
ItalyI'd have liked the Spa to stay open till 11.00 pm
Staff was kind and accommodating. Location is well connected by bus. Quiet spot only a few miles away from the buzz
Stayed in April 2024
Reinberg, Germany
Florence, Italy
Alytus, Lithuania
Kathmandu, Nepal
Panglao Island, Philippines
Grospierres, France
Porto, Portugal
Belek, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content