We were allocated disabled room ? Bar staff, were too eager to close in the evening without asking if anyone wanted last orders. Breakfast was very hit and miss; cold eggs and filling empty servers not organised.

Location and parking was perfect . Taxi service into town centre also good.

Stayed in April 2024

Nothing

Clean, comfortable, friendly team.

Stayed in May 2024

Think the bathroom could do with a bit attention around the skirting boards. They needed a thorough clean & some upgrading.

Staff were very friendly, especially Louis on reception. Lovely large room with great facilities Lots of car parking too.

Stayed in April 2024

N/a

I upgraded room and booked breakfast all extra cost. Room was clean and good size .

Stayed in April 2024

Good staff Good temperature Lots of space Roomy, airy

Stayed in April 2024

Not a complaint - just a suggestion: the duck plate (main course) was too busy with too many different and I'm not convinced complimentary tastes. The meet was cooked to perfection but the combination of cherry, and spring roll, and almonds / nuts just created a complex that slightly jarred on tastebuds.

I have stayed on a number of occasions and have always been impressed. What did impress me this time were the two receptionist - when I arrived and when I left - high quality, friendly and very professional. I could not have asked for a more welcoming or well-wishing interaction. I also commend the food - one suggestion in box below. The rhubarb compote and panna-cotta was A* grade!

Stayed in April 2024

Very clean and well maintained. Nice location, lots of parking.

Stayed in April 2024

Breakfast wasn't hot enough

Staff were extremely friendly and very helpful

Stayed in April 2024

Larger bed size it was only a double. A king size bed would be better

The room was a good size and sky sports in the room was a bonus

Stayed in April 2024

The hotel is not very centralt

Nice hotel with rather big rooms and confortable beds. Everything was very clean and the staff friendly. Good resteurants inhouse and bar. Also room service.

Stayed in March 2024

the room was very comfortable, very clean and large, the staff were friendly and helpful.

Stayed in April 2024

The electric car charger we use is very often out of order (pod point) the other pod point charger is often being used by the same car. Ice machine is never filled up with water. Very thin pillows. Breakfast items left out for quite a while, items such as bread and fruit juice not replenished (last hour of breakfast service) Sauna nowhere near temperature required to be fit for purpose. Air con in the room seemed to be set to 19 degrees and could not be lowered (this has never been an issue on previous visits)

Location Free parking Nice spacious rooms Simple hotel layout We usually always get our requests granted (high floor/quiet room)

Stayed in April 2024

Bath & taps were slightly damaged and plug riser didn't work but wasn't a major problem. Overall good experience & would stay there again.

Very nice hotel, clean, large rooms, decenet bar and food on site. Staff were friendly, clearly had some repeat customers they were well acquainted with and cared about. Reasonable location, handily situated for the football (not why we were there). Within 20 minutes walk of the town centre.

Stayed in April 2024

Times of breakfast too late. During the week a 6:30am breakfast is not unreasonable. Food very overpriced.

Location and free car parking

Stayed in April 2024

Hot water only just available Friday night, not fixed until Sunday morning - cold shower. But manager offered a complimentary first night on next booking and free breakfast, so well recovered!

Friendly staff, ample parking, decent sized room with mini fridge.

Stayed in March 2024

All good

Room clean Breakfast good

Stayed in March 2024

Breakfast selection wasn't great. Felt that everything needed to be replenished and this was an hour before service was due to finish.

On site free parking Good size. Bright airy rooms. Comfortable bed Plenty of plug sockets

Stayed in March 2024

The breakfast was disappointing. There was no water provided at the buffet, we had to ask, same with tea and coffee. The bacon was so tough it was basically cardboard and I personally didn't touch the eggs. Not sure how often the hot food is refreshed but it was very meh. Also the room was fairly clean but the corners of the bathroom were dirty/dusty and unclean.

The staff were welcoming and helpful, the room was nicely furnished and well-sized with water bottles included. The bathroom was also fairly modern with shower soap and shampoo provided. Location is great not far at all from town and there is a car park onsite. We went down to breakfast a bit later than planned and asked if it would be a problem if we checked out 10mins late, so we wouldn't have to rush. Was told it was no problem ☺️

Stayed in March 2024

Nothing.

An amazing hotel! The room was large, with everything you needed supplied. Breakfast fantastic and the staff helpful and friendly. The location was perfect.

Stayed in March 2024

Nothing really all was good

Room comfortable, lovely evening meal and breakfast, friendly and courteous staff.

Stayed in March 2024

All good

Greta stay, well looked after thank you

Stayed in March 2024

Very little .,

All staff went out of their way to help and I had no negative approaches. The hotel was very clean overall and my room was spacious and comfortable. A big plus was two easy chair and a 2 seater settee. The desk was large with good lighting and plenty of sockets - very good if you were using laptops, etc. I think it would be very good for people visiting for work.

Stayed in March 2024

No lube

Could do with lube in rooms

Stayed in March 2024

Food poor

Clean and efficient

Stayed in February 2024