Cleeve Hill, Cheltenham, GL52 3PX, United Kingdom
#21 of 28 hotels in Cheltenham
Guests' ChoiceBased on 1728 hotel reviews
7.7Cleanliness
8.0
Comfort
8.1
Location
9.2
Facilities
7.7
Staff
8.8
Value for money
8.0
Free WiFi
5.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Shah
United KingdomN
Location, breakfast, very helpful staff
Stayed in May 2024
Reviewed: May 2, 2024
John
United KingdomRoom was average
Nice bar and restaurant area with nice food
Stayed in May 2024
Reviewed: May 2, 2024
Glen
United KingdomThere is nothing to not like this visit
Value for money . Lovely ,polite staff members Good menu
Stayed in May 2024
Reviewed: May 1, 2024
Geraldine
United KingdomThere was no cold water in the bath/shower so it was too hot to used! Inconvenient for 2 nights but not acceptable for a longer stay
Value for money in a great setting
Stayed in April 2024
Reviewed: April 30, 2024
Mike
United KingdomHeating was full on when we arrived - room was stifflingly hot Also same in bathroom Both above must be resulting in a waste of costly energy. This could be handled much better Most disappointing the bedside lighting. No good for reading through the night, which we both require to do.
Room with a magnificent view Breakfast good Staff excellent - friendly and helpful
Stayed in April 2024
Reviewed: April 30, 2024
Raymond
United KingdomNo wardrobe, no drawers in very small room. OK for one or two night stop but not a week!
Beautiful location. Stunning views. Lovely bathroom with great shower.
Stayed in April 2024
Reviewed: April 29, 2024
Goff
Irelanddidn't dislike anything
food was fantastic staff extremely pleasant fabulous setting
Stayed in April 2024
Reviewed: April 29, 2024
Siobhan
United KingdomNeeded warmer duvet . Cold in bed.
View Location Parking Food Nostalgia
Stayed in April 2024
Reviewed: April 22, 2024
Sue
United KingdomJust niggly little things really, there was no socket close enough to the mirror to comfortably dry my hair and the lighting wasn't really bright enough for make up so had to stand by the window. The room could do with a bit of a paint refresh but was comfortable and quiet so perfectly fine for a work trip.
Great location especially if travelling to the racecourse. Staff were all lovely. I found it to be quiet and comfortable. I was quite happy to sit on my own in the restaurant for dinner, the view from there was great on a sunny evening.
Stayed in April 2024
Reviewed: April 22, 2024
Stephen
United KingdomRooms are basic and tired the hotel needs a refurbishment
Location is good and staff are excellent
Stayed in April 2024
Reviewed: April 19, 2024
Sergei
United KingdomN/A
Comfortable bed ,lovely evening meal
Stayed in April 2024
Reviewed: April 17, 2024
Andrew
United KingdomNothing
Room had nice views. Food was of a good quality.
Stayed in March 2024
Reviewed: April 11, 2024
John
United KingdomLack of staff. Main feedback would be for Greene King to bring the place into 21st Century. Looked tired. Glass lean-to around outside was in an awful state. Friendly staff made up for it.
Very quiet, even though near main road. Breakfast was okay. Didn't have dinner.
Stayed in April 2024
Reviewed: April 4, 2024
Sam
United KingdomNo wardrobe, ironing board could be tucked away - make the room visually less cluttered. No toilet brush. Restaurant staff had to be prompted to wipe down tables and cleared away breakfast before finishing.
Lovely hotel, nice layout, good room with sufficient space (double with garden view) seating area a bonus. Great food, good bar, friendly staff. Hot water at all times. Posted on my phone charger I forgot! Thank :)
Stayed in March 2024
Reviewed: April 2, 2024
Iain
United KingdomThe Food was average. Breakfast was below standard from previous visit
The location.
Stayed in April 2024
Reviewed: March 31, 2024
Elaine
United KingdomUpdating of room decor and carpets needed.
Room was very comfortable and shower facilities etc were good. The general decor and carpets (very old and discoloured) could do with some updating. Breakfast was really good and staff were very friendly and efficient.
Stayed in March 2024
Reviewed: March 29, 2024
Sergei
United KingdomN/A
Lovely evening meal friendly staff and look forward to going again
Stayed in March 2024
Reviewed: March 23, 2024
Jennifer
United KingdomRoom was very worn and tired, carpet quite dirty, walls dirty
Easy to find, easy check in
Stayed in March 2024
Reviewed: March 15, 2024
Steve
United KingdomKnew that there were some steps but more than expected
Breakfast was good.
Stayed in March 2024
Reviewed: March 14, 2024
Lisa
United KingdomNa
The price, location and lovely staff
Stayed in March 2024
Reviewed: March 10, 2024
Maureen
United KingdomNoisy drilling in adjacent bedroom while we were resting before going out for the evening. No apology from staff about this. Pot hole at entrance to car park
Delicious breakfast, convenient for 2 events we attended nearby.
Stayed in March 2024
Reviewed: March 3, 2024
Gary
United KingdomBathroom water is too hot,
Location and staff
Stayed in March 2024
Reviewed: February 23, 2024
Steven
United KingdomNothing
Nice and cosy hotel there's a pub and restaurant part aswell .the beds were cosy the shower was good.the beds are made and clean towels left every day..the WiFi was good.will stay again
Stayed in February 2024
Reviewed: February 17, 2024
Mary
United KingdomI had a great time. If breakfast had been a little cheaper it would have been the icing on a very lovely cake.
Good location for Cleeve Hill walks, close to Cheltenham for night time activities. Great breakfast although a bit pricey. Helpful and pleasant staff.
Stayed in February 2024
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