Didn't realise this hotel is used as a homeless hostel, our young kids were very uncomfortable around some of the residents.

Good location

Stayed in October 2022

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The receptionist

The beds were comfy.

Stayed in July 2022

Room dated, was a big family room, but shabby. no bedside tables, booked as a deluxe room, wouldn’t have called it de luxe, basic yes.

staff friendly, ok for one night stay.

Stayed in June 2022

Booked the Scotia Airport Hotel and was send to the main hotel (Motel Air) 0,5 miles away. It was 11 pm. Apparently, they mailed me the readjustment before my arrival. But I can't remember any. As I arrived at the Motel Air after the 10 minute walk the nice guy at the counter asked me to pay £200 deposit which where never mentioned anywhere refered to the booking. He called the manager who then remited the deposit. Finally I got the keys to the apartment (thought I booked a normal room) to whom I had to walk another 0,25 miles. I was a bit confused by the explanation of the directions and couldn't find the entrance. Tried to call the hotel but no one answered so I had to go back the 0,25 miles and was finally guided by the the guy. It was after 12pm when I could rest from my trip. Unfortunatly, the night wasn't very restful because of the noisy traffic right beside the apartment. Sorry, I had an awful experience.

The size and furnishing of the apartment were good.

Stayed in May 2022

not a great location

comfy bed

Stayed in March 2022

Absence of management upon arrival. Greeted by eccentric guest who seemed slightly troubled and was unsure of how long they had been staying in the hotel. Quite a bizarre experience and due to the absence of management there was no control over the impact this particular guest had over arriving guests. Harmless but bizarre nonetheless.

Value for money. Spacious rooms. Clean and quiet.

Stayed in March 2022

was very cold when first arrived, wasn’t very clean food on side

Stayed in January 2022

Located in dark estate. No one answered the door when we arrived. Staff falsely accused our card as declining and almost charged us again when the payment had in fact gone through. Could hear a lot of noise through the door. Quite a few stains on the curtains and the walls. Wasn't clear how to claim breakfast.

Reasonable price.

Stayed in December 2021

smell of gas going up the stairs, reported it but we were told it was paint smell! Drug takers being escorted out of building plus smell of drugs wafting through fan in bathroom from another floor/room. No bar or lounge area. waited ages at reception for someone to check us in.

Nice big room and well placed for centre of paisley.

Stayed in December 2021

unclean sheets room floor, nothing flash at all needs an upgrade all round, to be honest wouldn’t stay again no Chance I’m afraid…..

not a lot if I’m honest

Stayed in September 2021

The only toiletries were 2 bars of soap. There was no heating at night so it was quite cold when I had to get up at 3.30am

Cody the receptionist was very helpful. He showed me where I could find something to eat and booked an airport taxi for 4.15am which arrived on the dot. The bed was very comfortable and the shower was good.

Stayed in November 2021

There was stains on the bed sheets, floor was dirt and the cost for early check in had doubled which add to the cost of the room which i felt was more expensive for what it was then is should have been.

Beds were comfortable and the staff were very help.

Stayed in November 2021

no proper reception, no bar or breakfast areas. the curtains in my room were disconnected from rail and there was no one to report to. no sound insulation between rooms. floodlights from adjacent sports facility and curtains that wouldn’t close properly kept me awake. very loud noise from heat pump or similar

very nice building. convenient for railway station

Stayed in November 2021

Location and parking. Beds and TV were good.

Carpet in room extremely stained. Grout round shower black.

Stayed in October 2021

outside could be more welcoming

it was ok for the priceoutside could

Stayed in September 2021

We had a basement room and there was no wifi. Chose a hotel which stated there was wifi. Receptionist tried to blame weather but there was wifi on ground floor.

Back street location. No breakfast but eating places within walking distance.

Stayed in September 2021

bed not well made each day, not hoovered, towels not changed

friendly staff, great shower, easy access, free parking

Stayed in September 2021

Shower room was not great as it didn’t have curtains.

Spacious room with comfortable beds.

Stayed in September 2021

Disgusting carpets, need to be changed, loose door handles a bit rusty and unclean . Need to hoover much more, unsightly stains on the bedsheets. NEED to pay more attention to details when cleaning. Not so sure about residents and guests in the same accomadation.

Good Parking and convenience to airport. friendly but firm receptionist always offering help to guests and makes you feel very secure. Big window to keep an eye on your car from most rooms. Residents very polite.

Stayed in August 2021

The room has a stinky smell, not sure if it is coming from the bathroom or in the carpet. I have booked for 3 beds for 3 people but we were given 2 double and 1 single bed instead. I was told that the 3 bed was occupied already. Noises from outside cannot be ignored.

Hotel location and the car park are fantastic 👍

Stayed in September 2021

The manager was very rude and not attentive at all , it took him 10 minutes to get to the desk after the maid called for him and he just looked as if he didn’t want to be there , we stayed there for 3 days and he didn’t speak to us once not even morning or good afternoon, the maid spoke to us she was lovely , but the customer service was not good at all and the manager was just rude to us when we got there

Stayed in September 2021

The receptionist looked like he was stoned

Bed

Stayed in September 2021

Shower poor not clean

Stayed in September 2021

There was a lack of staff

Room was fine

Stayed in September 2021