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  5. Reviews of The Shelbourne

Reviews of The Shelbourne This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

13 Mostyn Crescent , Llandudno, LL30 1AR, United Kingdom

#26 of 41 hotels in Llandudno

Guests' Choice

Review Score

Based on 212 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    9.3

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: November 18, 2023

    8.0
    Perfect for what we wanted
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location is great, clean.

    Stayed in November 2023

  • Reviewed: October 14, 2023

    8.0
    I was very comfortable and had everything I needed
    • Business trip
    • Solo traveler
    • Single Room - En Suite
    • Stayed 1 night

    There was no bathroom downstairs

    The owner and staff were incredibly friendly and accommodating! They are making an effort to embrace environmentally friendly practices in the hotel.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    You're asked not to have alcohol in your room but when we got back the bar was closed - bit of a disappointment. Was difficult to watch TV from bed, but not impossible.

    Pleasant room, excellent breakfast, staff we did meet were lovely. Very good location - if you book direct you can get parking - we didn't know that but the railway station was amazingly cheap.

    Stayed in September 2023

  • Reviewed: September 14, 2023

    9.0
    A lovely first visit to Llandudno
    • Leisure trip
    • Solo traveler
    • Single Room - En Suite
    • Stayed 2 nights

    I'd struggle to find anything I didn't like.

    Very well run hotel, obviously well loved by it's owners and clientele alike. Excellent breakfast, set me up for the day. great location and amazing view from the lounge. Friendly, well run and comfortable.

    Stayed in September 2023

  • Reviewed: August 18, 2023

    7.0
    Very comfortable warm and very friendly
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Very good location

    Stayed in August 2023

  • Reviewed: July 31, 2023

    7.0
    One night stay - Saturday 29.07.2023
    • Leisure trip
    • Couple
    • Deluxe Suite with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    We're genuinely unfussy eaters, but the breakfast needed a bit more work. But you can make your own mind up as other reviews have said it was great. Lack of parking is a pain, but we were able to park on the prom, and weekend parking is free between 1600 and 1000.

    We had room 7, ground floor, great view but next door to the small bar/dining room. So there is some noise which is to be expected. Room 7 had good shower facilities, the dressing and wardrobe area is a good idea. Nice bath robes provided. The security on the sash windows needs addressing. Previous reviews have highlighted this. A slatted room divider screens off a small seating area set in the large bay window area. Bed was very comfortable and firm. A small fridge is provided. Two televisions in such a small space is probably overkill. Staff were welcoming, courteous and attentive. They are a great asset to this small hotel.

    Stayed in July 2023

  • Reviewed: July 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 2 nights

    Breakfast superb, staff very helpful and friendly. View from room wonderful, location great.

    Stayed in July 2023

  • Reviewed: July 6, 2023

    8.0
    Clean and friendly hotel with lovely breakfast
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was a bit small . Shower was small too . But over all everything was fine . Would have liked more toast and tea with breakfast but didn’t like to ask as staff seemed busy .

    Great welcome , lovely hot breakfast quality food

    Stayed in July 2023

  • Reviewed: June 15, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room a little smaller than I expected, no fridge for water or milk etc.

    The team are so friendly, breakfast is beautiful ,staff work hard to make sure all meets your requirements.

    Stayed in May 2023

  • Reviewed: June 6, 2023

    8.0
    Great location, friendly and helpful staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Great breakfast.

    Stayed in June 2023

  • Reviewed: June 1, 2023

    9.0
    Great hosts, will book again.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Great location, friendly and helpful owners, great breakfast’s especially the fruit pots.

    Stayed in May 2023

  • Reviewed: May 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Very good

    Stayed in April 2023

  • Reviewed: October 10, 2022

    8.0
    very comfortable
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    closed the bar at 10 on a Saturday night !!

    location for theatre

    Stayed in October 2022

  • Reviewed: September 23, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Single Room - En Suite
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    comfortable and welcoming

    Stayed in September 2022

  • Reviewed: September 22, 2022

    7.0
    Nice stay, and would stay again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was on the small side but comfortable ,

    Breakfast very good, sets you up for the day..

    Stayed in September 2022

  • Reviewed: September 11, 2022

    8.0
    Good value, fit out purpose for a weekend away
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    bathroom was small and needed replacing. the floor was warped from leaks and it smelt a little damp also. Breakfast was a little disappointing too

    the location was great

    Stayed in September 2022

  • Reviewed: August 10, 2022

    8.0
    A very p[pleasant stay and I wouldn't hesitate in returning if ever in the area in future
    • Business trip
    • Couple
    • Double or Twin Room with Partial Sea View
    • Stayed 2 nights

    Sausage at breakfast wasnt very nice

    The location was perfect, breakfast very good, the room very clean and staff great and helpful

    Stayed in August 2022

  • Reviewed: August 3, 2022

    7.0
    The hanging on their restaurant wall says it all, “I am not bossy. I just have better ideas.” This maybe the host’s atti
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 19 nights
    • Submitted from a mobile device

    Checkin time is 4pm. Rather late. We have to kill time to make sure we wouldn’t arrive before 4. No parking! Not as advertised on Booking.com. It’s only by reading the reviews now that I realised why they wouldn’t let us use their parking spaces : No to ALL Booking.com customers! I think that’s not fair. They could have charged us separately, such as not included in the room price. Very inconvenient indeed.

    Neat and tidy. Nice seaview from our room window. It’s not too far to walk into town centre, around 10 minutes to popular restaurants. The cleaning ladies are nice and helpful.

    Stayed in July 2022

  • Reviewed: July 17, 2022

    8.0
    fab location, friendly staff and efficient service.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights

    room and bathroom quite small but had everything needed for short break. furniture and decor a little tired looking, could benefit from upgrading.

    lovely sea front location. great breakfast choices. fresh food prepared and presented well. happy and attentive staff. cleanliness attention given. small friendly family owned business, staggered breakfast to avoid crowding. free wifi appreciated.

    Stayed in June 2022

  • Reviewed: July 11, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Good

    Stayed in July 2022

  • Reviewed: May 31, 2022

    9.0
    enjoyed our stay, would stay there again
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast felt a bit rushed with staff hovering to take your plates in between courses

    ideal location, clean, friendly most importantly comfortable bed, quiet

    Stayed in May 2022

  • Reviewed: February 25, 2022

    8.0
    Lovely clean comfortable hotel
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room and bathroom small. However, for the price it was perfect for a one night stay.

    Lovely little hotel on the promenade. Extremely clean, bed was comfortable and gentleman on duty during our stay very friendly and helpful.

    Stayed in February 2022

  • Reviewed: February 7, 2022

    9.0
    for the money good value
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights

    having to go home

    good clean hotel with first class food could park car on site which is a bonus perfect night s sleep ideal for what we required

    Stayed in February 2022

  • Reviewed: December 2, 2021

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel location

    Stayed in November 2021

Showing 1 - 25

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