Excellent location, well situated for our purpose

Stayed in May 2024

Food for the price and hotel quality was poor. Some areas of hotel were in poor condition ripped wall paper etc. The hand shower in my room sounded like it was going to blow up when I turned it on. A bit more TLC around the place and separate bar would have been a 10 out of 10!

Room was big and spacious the staff were all professional and courteous.

Stayed in May 2024

Bed was too small, mattress was uncomfortable and no water provided in the room (over £4 at the bar/restaurant).

Good location and not too expensive - the half board option was really good value with breakfast and dinner included.

Stayed in May 2024

The mattress was rather hard.

The lovely old building, set on a golf course. Very convenient for the M25

Stayed in May 2024

The lift didn't work and the stairs were steep !a

A pleasant rural spot in the middle of an urban setting.

Stayed in May 2024

Water pipes being repaired very long walk to ones room

Helpful staff and comfy room

Stayed in April 2024

The room smelt of cigarette smoke for some reason!

Lovely location. Room was a good size and bathroom good.

Stayed in April 2024

There was no view from the window, which we were advised about on check in, and we discovered it was actually a fire escape. We requested a disabled room, and the bed was far too small for a couple, especially one who has mobility problems as it was fitted between shelving which made it very difficult to access the shelf to put a cup on. There was also a shelf at the back which we kept banging our heads on. I came away with several bruises on my arms from turning over during the night and banging into the sides of the cupboards.

Breakfast was good, and plentiful, one of our party was gluten intolerant and gluten free muesli was available and bread was supplied on request. The staff were very helpful and accommodating. Evening meal was very good the steak was cooked perfectly and melted in your mouth. The heating wouldn’t work but on approaching the reception the manager went above and beyond to remedy the problem. All in all the Shendish Manor was a great place to stay the staff are a credit to the company and what niggles we had were put right very quickly. Special mention must go to the manager who was on duty on the afternoon of 22nd April, who, while training two new colleagues, still managed to take time out to support us with our problems and remedy them.

Stayed in April 2024

Limited communal area, mainly the front reception area and a smaller main hall area

Convenient and an excellent location for the Harry Potter Experience. Breakfast was set out nicely

Stayed in April 2024

Separate bar area from restaurant.

Clean and comfortable plenty of room to move around nice grounds for walking.

Stayed in March 2024

All good.

Welcoming, clean and comfortable.

Stayed in March 2024

The first key card did not work, and the operation of the key cards in the doors is a bit hit and miss. Its a long walk back to reception when the key card does not work. There is a small symbol on the card identifying which way round to insert it, but the staff did not explain this until questioned.

Some previous reviews said the decor was a bit tired. I did not find it so. The room I had was very well refurbished, and well maintained. The main hall and reception are decorated in a manner reminiscent of a club, which is entirely appropriate for a country house built in Victorian times, with gardens laid out by a famous designer of that period. Its a bit remote, since the adjoining village is very small, so the half board deal is in my view good value.

Stayed in April 2024

Rooms a good size and bed comfortable

Stayed in April 2024

There were no negatives.from our experience.

Loved the old world feeling of the hotel and the gardens , etc were fab. We didn’t have breakfast as it starts at 7 & we had to be-on the road before 6:30. We had nice bar food the night before and a couple of drinks, all very good. For an older Manor house it was nice and cosy. Our room was spacious & spotless and in the main house, which I preferred. My husband was happy with the private parking so near the Manor, one of the reasons we didn’t book a Premier Inn/Travel Lodge.

Stayed in April 2024

more options for breakfast.

Stayed in March 2024

We would of liked bar to sit and relax. There was a bar at the back of the dining area, but we had to sit in the hotel foyer to have our drinks

Beautiful grounds. Lovely big bedroom

Stayed in April 2024

I think the charge of £17.50 for breakfast is too high

Everything was very good

Stayed in April 2024

Room was tatty with dated furniture and there was mould in the bathroom - shower was poor and dirty. Breakfast was adequate but poor quality and barely adequate.

The hotel appearance was nice from the outside

Stayed in April 2024

Plumbing ... old building

An oasis in the midst of Hertfordshire.

Stayed in April 2024

House is in need of a refurb

wonderful grounds

Stayed in April 2024

Bed was a bit hard and only one pillow on the bed.

It was a beautiful building with lovely grounds and large bedrooms. Staff were lovely.

Stayed in April 2024

Our rooms looked very old and in need of a refresh the furniture looks very worn and damaged the divan bases were on show and look very old and worn the shower over the bath is very outdated. We have been to another stately home where there are modern walk in showers I just think these details let it down unfortunately.

The fact it was a stately home, the beds were very comfortable and had a good nights sleep. The breakfast was great.

Stayed in April 2024

Slightly dated decor

Lovely comfortable beds and a fabulous breakfast

Stayed in March 2024

The Wifi did not work in the bedroom.

Comfortable room, excellent golf course and super friendly staff who treated us beautifully.

Stayed in April 2024