comfort, location, breakfast, dinner staff all very good

Stayed in April 2024

Location. Interesting history to the property which had been a school. Dedicated parking. Good views from bedroom. Excellent breakfast.

Stayed in April 2024

Would have liked menu to change daily . Even it was just a special

Liked location. Everything promised was delivered

Stayed in April 2024

If you don't have a car, the entrance is complicated and the hotel is located at the top of a hill. Facilities are a bit old.

Great location in the city, friendly staff.

Stayed in April 2024

Rooms were outdated & dingy. Could do with refurb.

Location, leisure facility

Stayed in April 2024

Dinner was expensive for the portions received

Location and the hotel and room were clean and well presented

Stayed in April 2024

We were only there for one night and it was hard to get a dinner reservation at the restaurant. We had to eat very late.

The location was great! They had onsite parking. The rooms were nicely sized and clean.

Stayed in April 2024

Nothing negative to say

Great location, good value, and friendly staff

Stayed in April 2024

View from room (229) not very good. Pricey for what it was.

Leisure pool looked nice although we didn’t use it. Bed was comfortable. For & drink prices reasonable.

Stayed in April 2024

Shower water was getting very hot to very cold.

Very good location, Perfect and excellent breakfast Staff was very helpful and pleasant

Stayed in April 2024

I could not give it a negative response as the staff and the facilities were fine.

The room was fine, although we were at the end of of the corridor and our outlook from the window was at the end of the rest of the hotel. The room was tidy and clean, the bathroom was excellent with plenty of towels and toiletries. The breakfast was excellent and very reasonably priced.

Stayed in April 2024

I was a bit upset the pool had a technical issue so I was unable to use it . 🙁.

Staff friendly . Lovely old school .

Stayed in April 2024

Rooms need upgraded. Service needs to be quicker for dinner but overall we had a great time.

We stayed here on a dinner bed and breakfast package in February. The hotel was grand and impressive looking on our arrival and we parked in the forecourt in one of the many spaces available. We arrived bang on 3pm and there was no wait at reception. Parking is free and you have to put your car registration into a tablet at reception to avoid charges. We booked our dinner for 6.30pm and then headed to our room. The room (205) was the floor above reception with staircase was spacious, nicely decorated, clean and tidy with a cute overlooking the forecourt and equipped with plenty of tea and coffee. There was an ironing board and iron, hairdryer and toiletries. The rooms were a bit tired but still clean and comfy. We unpacked and went exploring round Stirling. As we left we saw a huge queue at reception which we had managed to avoid. Amazing vistas in Stirling and a good range of shops. Dinner was included and was excellent; terrine for starter and slow cooked beef for mains with a couple of sides for hours measure. The food was delicious and good portions too. The staff were spot on. We slept ok, the person sleeping above us was particularly noisy, I think they were repeatedly trying to recreate the EastEnders closing theme tune. We were down early for breakfast the next morning which was a comprehensive cooked and continental buffet breakfast all well prepared and absolutely delicious. We were seated for about 8am and it started to get very busy about 9. Overall a very enjoyable stay and thanks to all the staff for their efforts. No hesitation in recommending the hotel and will definitely be back. ***Update 08/04/2024*** We returned to the hotel and were happy to see the hotel is still as good as before. There had been refurbishments in the public areas. I also used the gym which had a good selection of machines which were well maintained.

Stayed in April 2024

Bit tired in areas

Great location

Stayed in April 2024

Clean comfortable rooms

Stayed in April 2024

Mould in the bathroom and ill-fitting windows whilst a storm was blowing. However, it is an old, adapted property with style and elegance, nicely furnished and carpeted. So on the whole it is a comfortable, characterful, charming place to stay.

Excellent staff; nice room, well-appointed and comfortable; meals lovely. Superb location, Good parking.

Stayed in April 2024

Great stay. Perfect location for Stirlings attractions. Nice spa facilities. Very comfortable room, and breakfast was very good. Free parking and allows dogs

Stayed in March 2024

Nothing really

The location was excellent

Stayed in April 2024

The pool was busy, which wasn't ideal considering the size of it and under 2 year old in the jacuzzi and other kids around 7 with goggles on trying to swim in it. Only saw 1 staff member in this area in the time of over an hour so went unnoticed and parents didn't seem to care. Not as relaxing as I was hoping

Hotel was clean, staff were friendly. Room was good size, small box of chocs for my girls birthday was a nice touch

Stayed in April 2024

The meal we ordered from your Scholars restaurant was very poor. I ordered the more expensive steak on the menu. Made it perfectly clear to the waiter how I wanted it cooked. It came back severely overdone and was not a choice cut of meat. The results were it was grisly. I asked the hostess for some steak sauce to make it at lease palatable. She rudely informed us they didn’t have steak sauce. I asked her if we could have some of the the whisky sauce that came with the haggis appetizer and was told “ I’ll have to charge you extra”. Also, there was an issue with the salad. It was described as coming with a truffle infused salad dressing. It arrived without any salad dressing. When we asked for the salad dressing we were bright just regular olive oil. Needless to say I was noticing this and not fooled at all at this point. Instead of giving your establishment a very poor review, I sent an email to your web page complaining mostly about the hostess and waitstaff and/or chef. The receptionists were very helpful and courteous and promised to forward all of it to management. I told her the next morning when we’re checking out that we would consider trying your hotel out again on the dates referenced above. She told me that she should hear back from her management team in 10-14 days. I’m still waiting to hear back from you

I really like the location. I’m thinking about booking another stay here on the final two night of my vacation, 18/04/24 and 27/04/25.

Stayed in April 2024

N/a

The beautiful building and surroundings

Stayed in April 2024

Shower difficult to operate, it was a bit dated. at dinner there was a 12.5% service charge which was excessive and the waitress agreed to remove it. TV was not a smart TV.

Room was large, bed comfortable, very quiet

Stayed in April 2024

Room was noisy, maybe below kitchen? Hard to get to sleep because footsteps above

Location was excellent, good breakfast

Stayed in April 2024

The heat was hard to control and the room window needed repair.

Great breakfast and great location close to castle

Stayed in April 2024