8-10 St Dunstans Street, Canterbury, CT2 8AF, United Kingdom
#13 of 27 hotels in Canterbury
Guests' ChoiceBased on 2184 hotel reviews
8.4Cleanliness
9.1
Comfort
9.0
Location
9.5
Facilities
8.5
Staff
8.9
Value for money
8.2
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Ivor
GreeceLocation situation awkward to locate by car. Breakfast adequate but not spectacular. Not much concern between staff and guests.
Room was spacious. Bathroom excellent good towels. Bed good size.
Stayed in April 2024
Reviewed: May 6, 2024
Emily
United KingdomWe didn't like the music playing in the bar in the evening and at breakfast - was a bit loud and didn't seem to match the atmosphere of the hotel bar.
Location is excellent, breakfast is good. Staff are very friendly.
Stayed in May 2024
Reviewed: May 5, 2024
Robert
United Kingdomparking was a little tight and not well marked
excellent location, very friendly and helpful staff, breakfast was OK..NO fried eggs!! which we thought strange for a full English breakfast
Stayed in April 2024
Reviewed: April 30, 2024
Robert
United KingdomThe breakfast service was confusing (for the staff too) and it took an effort for breakfast to arrive. The staff at the hotel bar could have been better trained.
The hotel is stylish and clean, and in a great location. The room was large, well decorated, in top condition, and with a spacious bathroom.
Stayed in April 2024
Reviewed: April 30, 2024
Assynia
United KingdomBeing told that herbal tea would incur an additional cost. Thankfully I was not asked to pay for this upon departure
Very close to train station. Warm welcome Friendly staff Lovely vegan breakfast
Stayed in April 2024
Reviewed: April 30, 2024
Cathryn
United KingdomBathroom -sink and toilet very tight packed in. Very little wardrobe space but the hotel is old and they had to work around beams etc.
Location was great, staff friendly, breakfast excellent, room was clean and housekeeping good.
Stayed in April 2024
Reviewed: April 29, 2024
Jeremy
United KingdomOur bedroom was next door to both the road and the pub next door, so not very quiet at night time.
Friendly staff, excellent breakfast (made to order) and great proximity to city centre.
Stayed in April 2024
Reviewed: April 21, 2024
Sharon
United KingdomThe drains were a little smelly in our basin and bath was slow to clear
Friendly staff, high quality facilities and clean and comfortable rooms. The breakfast was delicious and plenty of variety and catered well for our gluten free diets
Stayed in April 2024
Reviewed: April 21, 2024
Wendy
United KingdomI could only open the fanlight of my window. The main window consisted of a fixed panel of glass. I was concerned what I would do in case of an emergency.
The location was ideal. The hotel was lovely. Breakfast was great. Staff were very professional.
Stayed in March 2024
Reviewed: April 21, 2024
Sue
United KingdomNothing, we really enjoyed our stay - think the only improvement might be if you offered dinner too
Good choice for breakfast, great Fullstaff English 😉very nice fresh orange juice & lovely coffee. All our group enjoyed the breakfast, we had between us.. a vegan breakfast, poached egg & avocado, Fullstaff English. Great cocktail bar & good/cosy areas to sit & chat. Lovely room & good bathroom
Stayed in April 2024
Reviewed: April 20, 2024
Natashya
United KingdomThe shower head in room 18 needs attention My espresso martini.
The location was ideal
Stayed in April 2024
Reviewed: April 20, 2024
Clare
United KingdomLoved the deep bath in the bedroom. Very comfy bed. very clean
Stayed in April 2024
Reviewed: April 19, 2024
Helen
United KingdomShame there are no evening meals at present, but we understand that they might be offered again soon. There are some amazing restaurants close by, but we wanted to be lazy!
Great location with parking, decor was lovely. The staff were extremely welcoming and friendly without exception: reception, breakfast, bar and housekeeping all couldn’t do enough to assist. Our room (23) was lovely and good to have two comfy chairs to use. Bed was very comfortable for us both. Good choices at breakfast. A hotel we’d recommend.
Stayed in April 2024
Reviewed: April 19, 2024
Mary
United KingdomBreakfast could have been better. Plates were cold so any cooked food soon went cold. The helpings were too generous for me and had to leave some which I didn’t like doing. Apart from that there was a good choice . Very enjoyable and would recommend
Chose this hotel because of position and car park. It was a relief to be able to park car at anytime. Everything was in walking distance.
Stayed in April 2024
Reviewed: April 15, 2024
Andy
United KingdomOnly negative was that the staff cleaned the tables within the breakfast room whilst the salt, pepper and sugar remained on the tables. Therefore they were covered in cleaner.
Room was more than acceptable. Although the bathroom was a little small it was perfectly adequate. We would have preferred a walk in shower, however the shower over the bath was very good/powerful. A good range of dishes was offered for breakfast which were very good. It was a pleasant dining area. The hotel commands an excellent position with Canterbury. Very nice bar with a good range of drinks including cocktails.
Stayed in April 2024
Reviewed: April 13, 2024
Elaine
United KingdomAlthough there was the option to have a variety of cooked breakfast dishes would of liked more choice for the continental side of what was on offer
The location of hotel was really good with the opportunity to park there. The decor and cleanliness of the hotel excellent and staff polite
Stayed in April 2024
Reviewed: April 11, 2024
Jill
South AfricaPerson on arrival at reception efficient but very abrupt. No welcome
It’s brilliant location to centre and old town. Clean, comfortable and parking available
Stayed in April 2024
Reviewed: April 8, 2024
London1970
SwitzerlandI'm a returning guest. Lovely place. Excellent staff. I missed breakfast by more than half an hour and asked if I could have a coffee, but was served a full English even though it was long past breakfast hours. So friendly.
Stayed in April 2024
Reviewed: April 4, 2024
Stephanie
United KingdomWi-Fi- had issues connecting on day 2.
This is a great boutique hotel. Room was furnished to a very high standard. Staff were helpful. Bar and breakfast areas are lovely. Excellent cooked to order breakfast in addition to fruit, cereal and pastries. Great location.
Stayed in March 2024
Reviewed: March 27, 2024
Edmund
United KingdomThere was problem with the computerised key system which was resolved halfway through our stay . the range of rooms available on the website probably didn't reflect the total range available.
There was parking available ,and location was excellent. The building had character, although we stayed in an adjoining block. Like having breakfast served rather than a buffet.
Stayed in February 2024
Reviewed: March 26, 2024
Rachel
United KingdomNothing to dislike
Very comfortable well furnished hotel
Stayed in March 2024
Reviewed: March 20, 2024
Sue
United KingdomNothing
Beautiful decor and location was great
Stayed in March 2024
Reviewed: March 18, 2024
Denise
United KingdomNot going out to eat ., restaurant at the hotel
Nice cosy clean room..breakfast I wld of preferred fried egg with English breakfast
Stayed in March 2024
Reviewed: March 16, 2024
Simon
United KingdomAll good
Good breakfast
Stayed in February 2024
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