The Quay, Sandwich, CT13 9EF, United Kingdom
#13 of 20 hotels in Sandwich
Guests' ChoiceBased on 1294 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.3
Facilities
8.2
Staff
9.0
Value for money
8.0
Free WiFi
6.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Stephanie
United KingdomLack of parking or no discount parking in the car parks near by. Price was expensive for us.
The hotel was very clean and staff friendly. Beautiful location and nice food and drinks.
Stayed in April 2024
Reviewed: April 21, 2024
Alistair
United KingdomStaff were excellent. Location super for our trip
Stayed in April 2024
Reviewed: April 14, 2024
Richard
United KingdomPublic area doors and hand rails were grubby and needed cleaning
Clean and comfortable bedroom although the shower was weak and unable to adjust the temperature
Stayed in April 2024
Reviewed: April 11, 2024
Michael
Isle of ManQuite easy to get lost in a maze of corridors.
Friendly, helpful staff, excellent location, good communication and a pleasant atmosphere.
Stayed in April 2024
Reviewed: April 10, 2024
Christopher
United KingdomThe available car parking arrangements could have been explained a lot more clearly. We were unlucky enough to have a party of drunken young men staying immediatley above us. They kept us awake for hours and made a horrible mess on our balcony. There was nothing the hotel staff could realistically have done about this, except to blacklist the guilty guests against future stays. Which they appear to have done.
Location is very good, and the hotel is splendid old building which has been well looked after.
Stayed in April 2024
Reviewed: April 7, 2024
Golding
United KingdomBed too soft and mattress somewhat worn
Cleanliness & location were excellent
Stayed in April 2024
Reviewed: April 7, 2024
Antoine
United KingdomBeautiful historic town and the hotel is in a great location.
Stayed in April 2024
Reviewed: April 5, 2024
Alan
United KingdomNothing comes to mind.
Good location, good sized room and a comfortable bed.
Stayed in April 2024
Reviewed: April 4, 2024
Poonam
United KingdomBed was really comfortable, breakfast was fantastic. Hotel management resolved any issues raised really well. Great location
Stayed in April 2024
Reviewed: April 3, 2024
Clifford
United KingdomI think the hotel bar could stay open a bit longer for residents
It's just a lovely place to stay
Stayed in March 2024
Reviewed: April 1, 2024
Archana
United KingdomOur shower cubicle was draining properly. Some of the fittings were missing on furniture Our reserved parking space got used but we were accommodated with an alternative arrangement
Location was great Breakfast was excellent
Stayed in March 2024
Reviewed: March 30, 2024
David
United KingdomNothing
Great location, great breakfast, comfortable room with sufficient tea and coffee making facilities and water. Parking arrangement with a car park round the corner worked well.
Stayed in March 2024
Reviewed: March 23, 2024
Sue67
United KingdomNothing
The room has very nice decor and good view
Stayed in March 2024
Reviewed: March 21, 2024
Jon
United KingdomWe loved the view, the room was spacious, the bed comfortable and the breakfast was excellent
Stayed in March 2024
Reviewed: March 11, 2024
Andrew
United KingdomHotel was lovely and the location was perfect
Stayed in March 2024
Reviewed: March 10, 2024
Moore
United KingdomThe lack of parking on site - having to use a display and pay parking was an inconvenience.
Central quiet location in Sandwich - lovely period hotel. Well appointed room with the requested river view, comfortable bed. Friendly and helpful staff. Liked the foyer area - couches, armchairs and a wood burning stove, ideal for evening relaxation. X
Stayed in March 2024
Reviewed: March 10, 2024
Ian
United KingdomWe have been there before and it meets our expectations in all aspects once again. staff were very good.
Stayed in March 2024
Reviewed: March 10, 2024
Alan
United KingdomSome quite long walks with luggage
Quaint, nice river view
Stayed in February 2024
Reviewed: March 1, 2024
Janet
United KingdomLots of stairs to get to our room!
Charming, attractive interior. Friendly staff. Proper milk with the tea-making facilities in the room.
Stayed in February 2024
Reviewed: February 25, 2024
Jackie
United KingdomBedrooms and eating areas are very good. Communal areas a bit tired and in need of decoration.
Food and eating areas excellent with friendly, efficient service and good menu choice.
Stayed in February 2024
Reviewed: February 24, 2024
Louise
United KingdomToo many steps in the property and sadly no lift to the first floor. The family room was a good size with an exceptionally comfortable bed but it was let down by being shabby: the carpet was worn out in a few places, door knobs missing from the furniture, the tap washer needs replacing as the taps whistled when being used.
Superb breakfast Offered fresh milk in a flask for our tea and coffee making facilities Very comfortable bed Friendly staff
Stayed in February 2024
Reviewed: February 23, 2024
Katherine
United KingdomThe food was lovely however the wait for breakfast well over half an hour.
Friendly helpful staff. The room was lovely with a great outlook.
Stayed in February 2024
Reviewed: February 23, 2024
Jake
United KingdomThe only thing that stopped our experience being a 10 was we wanted a double bed room but recieved two singles
The breakfast was outstanding and our stay was great!
Stayed in January 2024
Reviewed: February 22, 2024
Marie
United Kingdommore powerful shower Wifi kept dropping needs better placed wifi but difficult in an old building
staff friendly, great breakfast and comfy bed
Stayed in February 2024
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