Unfortunately one of the rooms booked had a shower that hadn't been cleaned as well as it could have been, but on having a word with a member of staff this was rectified the next day. Also sadly having been a bank holiday weekend there were some unavailable items on both the drinks and food menus daily.

Position is amazing, the staff were friendly and helpfull, food was good we would definitely stay again if returning to Bath.

Stayed in May 2024

N/A

Room was very comfortable with an awesome shower. Balcony overlooking river. Staff were helpful and friendly and the breakfast options were brilliant. Surprisingly quiet room for what is obviously a very popular pub! 10 minutes by bus into Bath or a lovely 45' walk by the river. Strongly recommend.

Stayed in May 2024

Alls good

Everything was perfect, friendly helpful staff abd very well cleaned public areas

Stayed in May 2024

Lovely Inn by the river ‘ Wind in the Willows’ feel with a stuffed otter on the bed and badger print curtains! Friendly staff Good bar and restaurant

Stayed in May 2024

Windows in room 8 didn’t shut properly and some old around the shower base

The whole atmosphere and an excellent breakfast

Stayed in April 2024

Nothing

We loved the position on the river. Fantastic quirky rooms comfortable and clean

Stayed in April 2024

Did feel that for the money paid the room was small, albeit had everything that was needed

Located nicely with good views of River Avon

Stayed in April 2024

Location is beautiful On the river

Stayed in April 2024

There wasn't anything that we had an issue with. Shower tray didn't drain away very quickly.

Check in was easy. Parking was excellent. Breakfast was very nice, with plenty of choice. Rooms were spacious and comfortable. Staff were very accommodating and friendly.

Stayed in April 2024

Fantastic breakfast, lovely and fresh pastries and homemade food. The bed and pillows really comfortable. Beautiful location, lovely decors and feel. Great stay and would highly recommend.

Stayed in April 2024

The staff were slow to greet or acknowledge us when we first arrived, when we waited to order a drink at the bar and again when we wanted to check out the next day. We chose to eat in the pub for dinner the evening we arrived. I had booked the table the evening before when we booked the room. Our table was booked for 7.30pm. We arrived ten minutes late. The restaurant was busy. We ordered starters and mains from the server. She then came back to tell us one of our mains had sold out so we chose another main. She then said if we wanted to still have starters, they would have to come out of the kitchen at the same time as the meals as the kitchen was about to close. We were not very happy with this so ditched the starters and stuck with just the mains. I appreciate we were slightly late to the table, but why let tables be booked at this time of the kitchen was going to close? I remember there being later times available on the website when I booked the table the day before. We had our main meals which were ok, then we waited and waited and waited….. No desserts were ever offered. Eventually we asked for the bill only to find that our starters were listed on there after we had paid, so then had to seek a refund. What a faff. Service was incredibly disappointing for such a lovely pub and hotel.

The room was beautiful, lovely en-suite & balcony area. Great view. Breakfast in the pub was amazing! Staff who served breakfast were excellent.

Stayed in April 2024

Great location with bus to Centre of Bath located behind the car park. Breakfast was fab an plentiful. Very friendly and efficient staff.

Stayed in April 2024

Location was perfect, as there was a park and ride right next to the property!! Excellent location.. would definitely return. The room we were in was absolutely stunning!! Just a perfect romantic weekend away.. the staff were all so friendly and welcoming.. look forward to returning 😊

Stayed in March 2024

Bed / outside areas / bedroom terrace

Staff food ambiance

Stayed in April 2024

Good location on outskirts of Bath next to park and ride. Excellent food, lovely staff and good facilities with nice views of the river

Stayed in April 2024

Nothing

Staff were friendly Room was quiet and very comfortable Breakfast was superb Location great next to park and ride into Bath

Stayed in April 2024

The bed did not suit me - I need a firmer mattress - but that's not their fault.

Breakfast was superb.

Stayed in April 2024

Food was good but a little dear

relaxed atmosphere Ideal location Very pleasant staff

Stayed in March 2024

The room was perfect and if I had to say anything negative I would say the light shade was dusty.

Friendly staff, very welcoming and they all went above and beyond to make sure we were happy. Nothing was to much trouble. Will definitely recommend and come back.

Stayed in March 2024

Nothing

The property was ideally situated. Beautifully appointed and the staff - especially the youngsters waiting on in the evening were excellent. All staff were polite, attentive and respectful with a sense of fun too.

Stayed in March 2024

I could not fault it

Cosy, but still spacious. Lovely location on the river

Stayed in March 2024

The breakfast starting time could be set at earlier time for business travellers. 8am being quite late if you need to start work at 8:30am

Everything

Stayed in March 2024

Everything was fantastic

I arrived earlier than check in and the staff were happy to sort my room early for me excellent staff very friendly

Stayed in March 2024

Lovely location. Very comfortable. Excellent value for money. Very good transport links - a park and ride bus service on the doorstep.

Stayed in March 2024