170 Shepherd Bush Road, Hammersmith and Fulham, London, W6 7PB, United Kingdom
#176 of 1,014 hotels in London
Guests' ChoiceBased on 822 hotel reviews
8.6Cleanliness
9.2
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
9.1
Value for money
8.4
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 10, 2024
Alastair
United KingdomThe room was very nice, the drinks at the bar were fab. Staff friendly and helpful, very clean.
Stayed in May 2024
Reviewed: May 10, 2024
Graham
United KingdomIt’s not that I didn’t like it but would have been nice if the pub was open at bit later.
It was an ideal base for what we needed.
Stayed in May 2024
Reviewed: May 9, 2024
Victoria
United KingdomNo lift but we are able to do stairs so not a problem
Lots of character
Stayed in March 2024
Reviewed: May 5, 2024
Helena
SloveniaThere could be some more lights in the room. It feels quite dark. Especially at the closet and at the bar. Otherwise its a lovely and very comfortable room.
The room was very cosy, the bed very comfortable and I loved the design of the room. The staff was very helpfull and the coffee in the pub is very tasty. I would really happily reccomend this place to anyone who doesnt have mobility restrictions, as the room was under the roof.
Stayed in May 2024
Reviewed: May 5, 2024
El
United KingdomLovely warm welcome. Really nice little room. Decent bath and shower. Very comfy bed. Great breakfast
Stayed in April 2024
Reviewed: May 4, 2024
Larry
United States of AmericaHad a little trouble with the TV but staff took care of it while we were out and about.
Nice room above a handy pub. The staff was great, the room was clean.
Stayed in April 2024
Reviewed: May 4, 2024
Anne
SpainFlights of stairs , staff also offered to carry luggage , so was not a problem for me .. If you need a lift/elevator this is not an option for you ..
Location is great for Apollo Hammersmith , just 10 min walk with Broadway Shopping center on route . Will return when another event ..
Stayed in May 2024
Reviewed: May 2, 2024
Wendy
AustraliaThe bathroom sink drained very slowly and we mentioned this to the staff when we left. The towel rack did not heat. The plumbing in the shower was a little unusual and it would be helpful to foreign guests to have some written instructions for how to operate the multiple taps. Our room on the second floor at the front of the hotel was very noisy (traffic, sirens, hotel patrons).
The room was well-appointed, clean, and well-serviced. We had some breakfasts and dinners at the hotel. The menus are somewhat limited but all the items we tried were delicious and the staff were very attentive. My only suggestion is to have more fresh fruit options for breakfast. The location was great with close proximity to the underground and restaurants. Overall, the hotel staff were very pleasant and helpful.
Stayed in April 2024
Reviewed: April 30, 2024
Iremal
TurkeyThe bed was surprisingly uncomfortable.
The room and the bath were very spacious. The room had an amazing decoration and everything from the shampoo to the minibar items were hand-picked. The breakfast was great. Room service was extraordinary.
Stayed in April 2024
Reviewed: April 29, 2024
Louise
United KingdomEveything was brilliant!
Beautiful hotel, bed was so comfy, shower was amazing. Food was amazing we had breakfast and they could not be any nicer
Stayed in April 2024
Reviewed: April 24, 2024
James
United KingdomOur room was facing the front so could hear the traffic but I must say it was not very noisy. We waiting a little for check in for the person to come, normally it would have been fine but we were in a hurry. Overall, nothing really bad to say!
We like the style and decoration of the room, the look of the hotel/pub. It had good secured access (with badges). the fact it had a nice pub was a plus but we did not have time to enjoy/test. there is also a small garden/seating area.
Stayed in April 2024
Reviewed: April 24, 2024
Samantha
United KingdomNothing
Beautifully decorated, spacious and airy.
Stayed in April 2024
Reviewed: April 24, 2024
Nina
United KingdomNothing
Lovely clean room, fresh fluffy towels and the staff were lovely. Bed was very comfortable.
Stayed in April 2024
Reviewed: April 22, 2024
Derek
CanadaWhen we checked in the lady at the desk was very friendly. Met us with a great smile and said she would help us with any questions we had because we were from out of country and this was new to us. She and all the staff exceeded that
Stayed in April 2024
Reviewed: April 21, 2024
Johanna
United KingdomI didn't like that the bar person sold us drinks on the first night and 5 minutes later, started to shut down the pub for the night ( music off,, spraying cleaner around us, etc). Also the room had a bit of a musty smell. Having said this, it was a great stay for me and my daughter for our London outing. I would stay there again.
The location and the hotel itself. We were also very well looked after by Marina at reception.
Stayed in April 2024
Reviewed: April 9, 2024
Anaya
United Kingdom5 minutes walk to work
Stayed in April 2024
Reviewed: April 9, 2024
Alexis
United States of AmericaBeautiful stay! Easy walk from train station, staff is courteous. Will be back:-)
Stayed in April 2024
Reviewed: April 8, 2024
Diana
United KingdomIt felt a little stuffy in the room. The windows were open but maybe it just needs airing a bit more.
The staff were very helpful and friendly. They took good care of us and really went the extra mile. The breakfast was amazing. I had pancakes which were made -and not from a pack! The others had vegetarian cooked breakfast which was great too. Loved the green views. So much to like about this place.
Stayed in April 2024
Reviewed: April 6, 2024
Clayton
United States of AmericaStaff was amazing and the location was very close to Hammersmith Underground station, which made exploring London and getting to/from Heathrow very easy!
Stayed in April 2024
Reviewed: April 6, 2024
Darrell
United KingdomGood position, decent sized rooms, staff were excellent and the breakfast was really good
Stayed in April 2024
Reviewed: April 4, 2024
Mark
United KingdomLocation
Stayed in April 2024
Reviewed: April 3, 2024
Tony
NetherlandsBreakfast menu was good however the kitchen was understaffed (just one person / chef). Breakfast therefore was a long wait and when served arrived cold.
Rooms very comfortable, clean and decorated to a high standard. Location is excellent and staff very friendly.
Stayed in March 2024
Reviewed: April 3, 2024
Clinton
United KingdomNo normal tv
Old fashioned property lovely
Stayed in March 2024
Reviewed: March 30, 2024
Blanca_travels
United KingdomLoads of snacks and minibar but all quite expensive.
Booked a room close to Eventim Apollo and it was great. Lovely bar, really cosy room with everything you needed and close to loads of bars and restaurants and transport. Will definitely stay there again.
Stayed in March 2024
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